Cristina del Canto – Entergy

Entergy’s digital LIHEAP platform recognized for excellence in serving vulnerable customers

Cristina del Canto — Thu, 16 Oct 2025 21:35:37 +0000

We’re excited to announce that we were recently recognized by Chartwell as the Silver Best Practices Award recipient for Excellence in Serving Vulnerable Customers at the EMACS awards ceremony. This is an honor that highlights our consumer and advocacy team’s commitment to innovation and equity in customer service. The award recognizes the launch of our digital LIHEAP platform, a 24/7…

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How utilities work together to guard against cyberattacks

Cristina del Canto — Thu, 16 Oct 2025 18:46:00 +0000

October is National Cybersecurity Month, but for utility employees at Entergy, security is central to our everyday work. The term “shared threat landscape” is often used by cybersecurity experts. But what does it mean? A shared threat landscape means many organizations face similar cyber risks. These include threats to outdated systems that run operations, as well as risks tied to supply chain…

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Entergy Louisiana’s Seth Schilling on delivering premier customer service

Cristina del Canto — Mon, 02 Jun 2025 21:28:08 +0000

Since stepping into his role in January 2024, Seth Schilling, manager of regional customer service for Entergy Louisiana, has demonstrated a passion for customer service and community engagement. Schilling’s journey with Entergy began in 2019 within the customer service department, but his foundation was laid in the supply chain sector, supporting the River Bend Nuclear Station.

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Pro Bono Institute recognizes Marcus Brown with 2025 Laurie D. Zelon Pro Bono Award

Cristina del Canto — Tue, 20 May 2025 22:00:37 +0000

The Pro Bono Institute has awarded Entergy’s Executive Vice President and General Counsel Marcus Brown with the prestigious 2025 Laurie D. Zelon Pro Bono Award. This annual accolade honors individuals and organizations that exemplify outstanding dedication to pro bono legal services, and Brown’s leadership has been instrumental in fostering a culture of community service within Entergy’s legal…

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Operations technician in Arkansas has already logged more than 145 volunteer hours this year.

Cristina del Canto — Thu, 01 May 2025 21:58:52 +0000

For some people, giving back is built into their DNA. Jonathan Simmons, operations technician at Entergy’s Independence Plant in Arkansas, has already logged more than 145 volunteer hours this year. Simmons actively volunteers with Special Olympics, participates in school backpack programs, organizes food drives, and is engaged with the Angel Tree Program. Each of these experiences reflects his…

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Entergy surprises customers and spreads holiday joy through annual “Operation Secret Santa” program

Cristina del Canto — Tue, 24 Dec 2024 21:18:08 +0000

This holiday season, Entergy brought smiles to our customers with the return of “Operation Secret Santa.” At the Canal Street Customer Care Center, select customers were pleasantly surprised as Santa and Entergy leadership stepped in to cover their utility bills, thanks to The Power to Care, part of Entergy’s program dedicated to assisting low-income families and households. Launched in 2014…

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Entergy spreads holiday cheer and thousands of toys at the annual Times-Picayune Doll and Toy Fund

Cristina del Canto — Tue, 17 Dec 2024 21:00:42 +0000

This holiday season, Entergy proudly sponsored the annual gift giveaway for The Times-Picayune Doll and Toy Fund in New Orleans, a heartwarming tradition celebrating its 129th year. Our leadership team and employees gathered to spread holiday cheer and donate thousands of toys to children and families in need. Since 2016, Entergy has been a leading sponsor of this event.

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Entergy employees raise nearly $900,000 to support neighbors in need through The Power to Care

Cristina del Canto — Wed, 04 Dec 2024 20:35:18 +0000

This year, Entergy employees raised $868,167 for The Power to Care, a vital program that provides emergency bill assistance to our most vulnerable neighbors, including older adults and individuals with disabilities. Throughout our service area, Entergy employees came together to organize a series of fundraisers, including the Boston Marathon, golf tournaments, softball games…

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Entergy employees recognized for donating over $230,000 to St. Jude Children’s Research Hospital

Cristina del Canto — Tue, 29 Oct 2024 19:22:00 +0000

Entergy was recognized this year as one of the top 25 workplace giving contributors for St. Jude Children’s Research Hospital, donating more than $230,000 through the company’s employee payroll contributions across its service areas. The recognition was announced Aug. 29, 2024, during the company’s Northern Regional employee meeting. Each year, Entergy employees actively participate in United Way…

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Entergy celebrates and empowers Latinos during National Hispanic Heritage Month

Cristina del Canto — Tue, 15 Oct 2024 19:40:00 +0000

As we celebrate National Hispanic Heritage Month, Entergy proudly recognizes the invaluable contributions and rich experiences of Latinos, integral to our nation’s history and culture. Throughout this month, Entergy has collaborated with key Hispanic partners and community leaders to uplift Latino voices and strengthen Hispanic communities across the country. Here are a few highlights of…

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