The Civic 50, an initiative of , has provided a national standard for corporate citizenship and showcases how companies use their time, skills and resources to drive social impact throughout their company and communities.ĚýHonorees are selected based on four dimensions of corporate citizenship and social impact programs, including investment of resources, integration across business functions, institutionalization through policies and systems and impact measurement.

“When you have roots in the community for more than 100 years, you stay committed to everyone in it no matter what,” said Patty Riddlebarger, Entergy’s vice president of corporate social responsibility. “We are honored to receive this recognition for the seventh year in a row because it exemplifies our commitment and dedication to power life for the communities where we live and work.”

While this recognition reinforces our business strategy to grow a world-class energy business that delivers long-term, sustainable value for our customers, employees, communities and owners, Entergy has long promoted a culture of community involvement and volunteerism.

Through its Community Connector program, Entergy offers 16 hours of volunteer paid time off and volunteer grants, based on the number of hours served, to all employees. Since tracking began in the Community Connectors volunteer portal in April 2008, Entergy employees and retirees have given more than one million hours in volunteer service.

In 2021, Entergy employees and retirees contributed more than 100,000 volunteer hours valued at $3.3 million. More than 1,800 of the total volunteer hours were dedicated to pro bono service, resulting in $477,000 of in-kind legal services. Additionally, Entergy shareholders and the Entergy Charitable Foundation awarded 1,500 nonprofits with $18.2 million in total contributions to support initiatives ranging from disaster recovery, education and workforce development, poverty solutions, the arts and community improvement.

The Civic 50 is the only survey and ranking system that exclusively measures corporate involvement in communities.ĚýLearn more and see the full list of honorees at .

The college-bound children and dependents of Entergy employees in Arkansas, Louisiana, Mississippi and Texas received $5,000 each in recognition of their community service, academics achievements, leadership and work experience. Since 2003, company shareholders have contributed more than $3.2 million to 648 recipients for the one-time scholarship.

“Investing in the future success of our communities and the young people in it is at the heart of what we do at Entergy, and the success of our employees and their families is also equally important,” said Patty Riddlebarger, vice president of corporate social responsibility. “Some of us have seen these students grow into the young leaders that they are today, and with their plans to major in engineering, nursing, biology and more, this scholarship is a contribution to their future success. We wish them well on their first year of higher education.”

The Entergy Community Power Scholarship program supports the company’s mission to create sustainable value for our customers, employees, communities and owners. Aligning with our business objectives, the scholarship serves as a fundamental element in developing a pipeline of future talent in our workforce to expand economic development in the region and meet our customers’ needs.

Congratulations to our 2022 Entergy Community Power Scholarship recipients

Arkansas

Amy Sotomayer, ALARA specialists at Arkansas Nuclear One, is committed to volunteerism because she believes that it is not always where someone is from or where they have been – it is about where they are going. She is driven to volunteer in her community because she wants to help create positive change for the future. She enjoys volunteering with the local school district’s youth to help develop their leadership skills by hosting job fairs, teaching life skills and engaging in their academic success.

“I am proud to be a part of a company that provides resources and dedicates their time to support the causes that mean so much to us. Whether it is working with students or engaging with the Special Olympics, Entergy does everything they can to help us be successful in giving back to our community.”

Louisiana

Laura Beauchamp, director of resource planning and market operations in Louisiana, is committed to volunteerism because she enjoys building relationships with her community, neighbors and other employees at Entergy. One of her favorite volunteer events is working with the New Orleans Mission to serve Thanksgiving dinner to local members and those in need.

“I am always encouraging my team and the teams around me to give back because that is how we ensure that we are all are providing a bright future for the next generation.”

Mississippi

Andy Notbohm, director of continuous improvement in Mississippi, volunteers with Scouts BSA troops and the Sea Scout program to help members build life skills and confidence in the areas of science, technology, engineering, math and the outdoors.

“I’ve been given so many opportunities to learn and gain skills in life and with my career. Working with youth allows me to pay it forward so they can receive the opportunities that I have experienced.”

New Orleans

Abdul Yanusah, line superintendent in New Orleans, is committed to volunteerism because it gives him the opportunity to get out and meet neighbors and the people he helps provide power to. One of his favorite volunteer events includes partnering with Goodwill Industries and Central City Fellowship to pass out household essentials, such as cleaning supplies, hygiene products, diapers and meals to those in need.

“As a New Orleans native, it is important for me to give back to an area where I grew up because I want to see us all thrive. I am grateful for the opportunity to power life in our neighbors’ homes and the community.”

Texas

Brenda Davis, administrative assistant in Texas dedicates her time to volunteer with the Southeast Texas Food Bank, Field of Plenty, Orange County Texas Agri Life Extension and the Vidor High School Band Boosters. She has played a significant role in getting her co-workers involved in feeding those in need, teaching local youth kitchen safety and supporting the needs of the high school band.

“I could be the difference in whether someone is offered a service, provided food, mentored or shown a good role model. We can do so much more when we all work together, pulling in the same direction.”

Corporate

Kenyon Webber, senior engineer in transmission, is committed to volunteering because she sees the positive impact that we have on communities when we all work together. She enjoys volunteering with STEM NOLA/STEM Global Action, Girl Scouts, the STEM Library Lab and STEM Goes Red at the American Heart Association.

“I am passionate about showing students the wonders of STEM, careers in STEM and how to think critically. As a hometown champion, I want to relate to my community, meet them where they are and be a good neighbor.”

We strive to contribute to a society that is healthy, educated, environmentally safe and productive. By showing the same enthusiasm for volunteerism as we do for providing customers with safe, reliable and affordable energy, Entergy employees demonstrate why they are known as the best in the industry.

During another year of uncertainty, employees and retirees remained dedicated to serving our communities by logging more than 100,000 volunteer hours in 2021, resulting in a $3.3 million economic impact to local economies. Approximately 1,800 of the total hours were dedicated to pro bono efforts, resulting in $477,000 of in-kind legal services.

Last year, our commitment to volunteerism helped earn the company recognition from Points of Light as one of the in the country for the sixth consecutive year. Entergy was also named to the by 3BL Media.

Sixty percent of Louisiana children , and children who begin behind generally remain behind. Investing in early childhood care and education will help ensure more children enter school prepared.Ěý

Entergy sponsored the in February to continue our ongoing commitment to increase access to high-quality care and early education for all children. , Entergy’s vice president of corporate social responsibility and , Entergy Louisiana president and CEO, also participated in policy discussions to highlight the benefits of early education and care for children and families in the state of Louisiana.

“Families should not have to choose between household necessities and childcare. However, it is often one of the most expensive items in a family’s budget. It is imperative that Louisiana takes advantage of all opportunities to invest in expanding access to quality early care and education,” said Riddlebarger. “Along with many of the positive impacts early education and care have on our youngest citizens, it can provide a peace of mind to parents and guardians and support a stronger workforce and economy.”

Last year, the reported that every dollar spent on high quality education delivered a 13% return on investment. Investments by the state of Louisiana, nonprofit organizations, businesses and industries in educational programs help our communities grow and thrive.

In addition to our partnership with the Louisiana Policy Institution, Entergy supported early education initiatives with:

• A $300,000 challenge grant to support the City of New Orleans’ City Seats program.
• A $50,000 grant to help owners of childcare businesses reopen after Hurricane Ida to allow working parents to get back to work.
• A $100,000 grant to support an advocacy campaign that will provide high-quality early care and wrap around social services for 2,000 children and low-income working parents.

For more than 20 years, Entergy has supported early childhood education and care by advocating for increased funding and partnering with local organizations to provide students the resources and opportunities they need to achieve their full potential. By working with these organizations, we have helped increase funding across Louisiana and neighboring states by more than $477 million to provide more than 100,000 low-income children with access to high-quality early childhood experiences over the past two decades.

A bright economic future for Louisiana depends on our ability to create a solid foundation for even our youngest citizens. By investing in education, infrastructure and working to attract new jobs, Entergy is focused on creating a brighter future for all our communities. Learn more about our commitment to education here.

This year, Entergy employee volunteers celebrated Martin Luther King, Jr. Day with a series of volunteer events across the New Orleans Metro Area over a three-day weekend. Mack and her sixteen-year-old daughter Aalaina joined the United Way of Southeast Louisiana and other community members to help develop an urban garden and refresh a local playground in the Desire Area.

Mack quickly realized that her old neck of the woods, which was once full of life, did not look the same as it did when she rode bikes with her friends to the local candy store. It was important for her to not only show her college-bound daughter where she grew up, but she also wanted her daughter to experience what it felt like to give back, especially to her own community.

“Volunteering with my daughter allows us to bond, but I also want her to take these opportunities to invest her time when she can, meet new people, learn new skills and gain volunteer hours for her college applications,” said Mack.

The mother-daughter duo worked hand-in-hand with other volunteers to build a picnic table for locals to have lunch or rest and built a stage for local artist to perform during community festivities.

“The weekend was the perfect opportunity to volunteer and continue Dr. King’s—and others who have made sacrifices to bring equality and diversity to our communities— legacy. I was happy to get out to represent Entergy for MLK Day and will continue to do my part in serving our communities,” said Mack.

The volunteer event was held in partnership with the .

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Delgado Graduates Join the Metro Team

“I loved every part of it,” said Gustavo Machigua, Entergy New Orleans lineworker helper as he reminisced on his experience at program. “It was not just the program itself, it was the relationships, trust and accountability I was able to build with the guys who I started with as classmates and graduated with as brothers.”

Machinga, along with his former classmates and now co-workers, Connor Bologna, Rhyder Chriss, Terry Farmer, David Guzman and Rashad Washington, joined Entergy New Orleans as lineworker helpers after graduating from Delgado in October 2021. During the six-month program, the helpers learned that safety must always be top of mind and explored the theoretical and hands-on foundation of:

• climbing poles and stringing cables
• installing transformers and laying underground cables
• inspecting and testing power lines
• identifying defectives fuses, switches and wires

Each course adheres to the curriculum of the .

Investing in a skilled and diverse workforce, not only through financial contributions, but also by working directly with students, is integral to how Entergy New Orleans contributes to the quality of life in local communities. Ryan Price, Entergy New Orleans construction supervisor, is a mirror of this commitment leading the lineworker training program since its inception nearly five years ago.

“Every day is an interview for the students in the program. That is why I do everything I can to provide a real experience, with an emphasis on safety, for them as they train for a lineworker career,” said Price. “I am proud to see my students join our metro region team as helpers because they finished just as strong as they started. I trust they will have a successful career with us.”

This year, Entergy New Orleans hired six of the fourteen graduates of the 2021 training program. The other graduates have joined Entergy Louisiana and contract companies. Since the program began, Price has helped graduate and onboard 13 employees for Entergy New Orleans.

In their new career, the six lineworker helpers will work with different crews in distribution operations setting poles, installing services, digging and pulling underground services, and transferring poles in order to be promoted to mechanics.

The Certified Lineworker Training program provides the foundation for all individuals to begin a career as a helper/apprentice for an electric utility company. Interested in joining the Entergy team? Visit Ěý.Ěý

The energy industry is continuously growing, and technology advancements will always give energy colleagues the opportunity to learn. Recently, , Entergy New Orleans’ energy efficiency program, piloted an energy apprenticeship program for three individuals to learn the skills needed to join the energy workforce. The two-week program allowed the diverse group of New Orleans residents to meet experts in the energy and sustainability industry and work directly with customers to learn more about energy efficiency products and services.

In honor of National Apprenticeship week, which is celebrated Nov. 15-21, we are celebrating Entergy’s workforce development initiatives to recruit and retain a diverse workforce needed to grow the business. Check out some of the initiatives and projects the şÚÁĎłÔąĎÍř Smart apprentices took part in.

Did you know students as young as ? From building blocks, hands-on learning, to interactive activities on tablets and iPads, the wonders of science, technology, engineering and math have played a role in students’ learning development. , a longtime Entergy community partner, also has played a significant role in introducing STEM education to students, schools and families from New Orleans and throughout Louisiana to across the nation.

More than seven years ago, Entergy and Entergy New Orleans joined forces with Dr. Calvin Mackie’s STEM Global Action, formerly known as , to help students explore, grow and engage in STEM through hands-on and virtual learning in New Orleans. Since then, STEM Global Action has had a positive impact on more than 75,000 students, more than 5,000 schools and 20,000 families with support from Entergy’s employee volunteers as well asĚý volunteers around the world.

Entergy is celebrating National STEM Day with Sandra Diggs-Miller, Vice President of Customer Service – Entergy New Orleans, Patty Riddlebarger, Entergy Vice President, Corporate Social Responsibility and Dr. Calvin Mackie, CEO and Founder of STEM Global Action, with a podcast discussing their commitment to STEM education in New Orleans and what it means to contribute to the development of future STEM leaders. Check out the podcast above.

When Hurricane Ida’s catastrophic and damaging winds left more than 900,000 customers without power across southeast Louisiana, Entergy Gas customers in New Orleans and Baton Rouge were able to use an alternative means to power their needs.

“Before a storm comes our way, we assess our gas systems for supply availability and redundancy,” said Tad Patella, Entergy’s director of gas operations. “After Hurricane Ida passed, our customers were able to rely on our gas system without limitations or supply constraints.”

The gas system played a quiet, yet significant role in helping the New Orleans Power Station bring first lights to New Orleans East. Once repairs began on Entergy’s distribution system, NOPS delivered power to light nearly 8,000 residential and critical business customers within three days of Hurricane Ida’s passing.

New Orleans Sewerage and Water Board also was able to self-generate electricity by connecting their generators to Entergy’s gas supply.

The system’s ability to sustain the hurricane was, in part, due to the and the .

“For years, we have systematically invested and successfully executed our infrastructure replacement programs to make our systems more resilient,” Patella continued. “I am proud of the Entergy gas team and of everyone who supported and operated our system to ensure we performed at a premiere level to power customers after Ida.”

Entergy New Orleans began rebuilding its gas system after it was overwhelmed by Hurricane Katrina’s floodwaters. Since then, most of the company’s low-pressure system has upgraded to a more modern high-pressure system. These upgrades made for better reliability, safety and protection against storms and flooding.

In Baton Rouge, Entergy is continuing to remove aged pipe infrastructure and replace it with modern pipe materials to enhance the safety and reliability of the natural gas system.

The New Orleans gas replacement infrastructure program is expected to be completed by 2026 and the Baton Rouge natural gas infrastructure replacement program is expected to be completed by 2024.

Gas Safety

Customers should always stay alert for natural gas leaks. If you smell gas or hear a blowing or hissing noise, open a window and leave the area immediately. Do not use an open flame, operate electrical switches, use telephones (corded or mobile) or other electronic devices. Call the gas company from a nearby building and don’t re-enter until it’s safe to do so. More gas safety tips are available

Additionally, customers who choose to use a generator should always use portable electric generators in accordance with the manufacturer’s instructions. Visit Entergy’s webpage for more tips.

For the past three days, these employees have gathered at local establishments to provide updates and information about estimated restoration times and disaster resources. The information centers (referred to as CICs) are generally open from 10 a.m. to 4 p.m. There, customers not only receive valuable information, but also portable battery chargers, car chargers, hand sanitizer and more.

“Connecting with our customers following major events like Hurricane Ida is incredibly important,” said Yovanka Daniel, Entergy Louisiana vice president of customer service. “They’re counting on us to provide information they need to prepare for tomorrow and the days following, and that’s our mission in deploying Customer Information Centers across southeast Louisiana.”

Customers can visit our and daily to find out where the information centers will be each day.