Michael Burns – Entergy

At the Vanguard of Change

Michael Burns — Mon, 11 Sep 2017 06:00:00 +0000

30-year Entergy veteran working to help shape smarter energy future for Entergy customers After nearly 30 years on the front lines of customer service for Entergy, Greg Fenn is now part of the vanguard working to transform the way the company operates. “Customers are going to see a huge shift in the way we do business over the next three to five years,” Fenn said. Fenn is a member of an…

Source

Power Principles: A Conversation with Kristin Batulis Masoner

Michael Burns — Tue, 01 Aug 2017 03:05:00 +0000

Kristin Batulis Masoner is a senior customer service specialist for Entergy Louisiana and has been part of the Entergy family for five years. What’s your power principle at work? Don’t be afraid to speak up! Get noticed! I love inclusion, so I often try to get others to “speak up and get noticed,” too. Great ideas won’t come to fruition if you keep them hidden. I also love the saying…

Source

Entergy Louisiana Crew Praised for Putting It On the Line to Help Trooper

Michael Burns — Fri, 14 Jul 2017 22:14:00 +0000

The truck had barely slowed to a stop when Kasdan Oliver jumped into action. Within seconds, the Entergy Louisiana lineman helped a state trooper subdue and handcuff a suspect who had been struggling with the officer on the side of a Houma road. “Once I put my 285 pounds on him, he wasn’t going anywhere,” the 6-foot-2-inch Oliver said. “I put my knee on his back and grabbed his arm…

Source

Employee’s Act of Kindness Makes the Day for Entergy Customer

Michael Burns — Mon, 03 Jul 2017 21:44:00 +0000

A reputation for excellent customer service is built one act at a time. And on a warm June morning, Alton Warr’s safety awareness and kindness helped raise Entergy Louisiana’s reputation up a notch. Warr, an electric meter services installer, was working in a Baton Rouge neighborhood when he came across Constance Tullier, who had stopped in the middle of her morning run after feeling overcome…

Source

Enthusiasm for ��ϳԹ�� Has Students Ready to Power the World

Michael Burns — Wed, 24 May 2017 21:00:00 +0000

De’Angela Stipe’s enthusiasm was electric. Group after group of students attending a STEM Day event in Metairie listened intently as she used an interactive model to explain why different materials conduct electricity or act as insulators. Wide-eyed with excitement, students jumped at the chance to answer her questions and test their new-found knowledge on the interactive model.

Source

Scrap Pipe to Help Louisiana Remain Sportsman’s Paradise

Michael Burns — Fri, 19 May 2017 06:00:00 +0000

It sounds like an angler’s pipe dream – knowing exactly where to go in Louisiana lakes to find plentiful fish. But it’s becoming a reality thanks in part to Entergy Louisiana’s gas department. The company recently became a partner in a state program to create new fish habitats in Louisiana lakes. The gas department is donating scrap pipe to the Louisiana Department of Wildlife and Fisheries…

Source

Good for the Muscles and the Soul

Michael Burns — Thu, 27 Apr 2017 06:00:00 +0000

Michael Grumich was just starting to break a sweat as he lifted another box of food onto a conveyor belt at the Second Harvest Food Bank. “This is an excellent physical workout,” the Entergy retiree said. “It’s good for the muscles and the soul.” He was among more than 200 Entergy employees and retirees who volunteered their time at five food banks across Louisiana as part of National…

Source

5 Things You Need to Know About Louisiana’s Biggest Utility!

Michael Burns — Tue, 18 Apr 2017 01:30:00 +0000

Do you know how Entergy Louisiana powers life? Chances are you’ve never really thought about us or how we work to help our state and communities. Well, here are some things you might want to know! 1. Our rates are among the lowest in the U.S. Our average residential rates were more than 30 percent below the national average, according to 2016 data from the U.S.

Source

Delivering the ��ϳԹ�� Efficiency Message

Michael Burns — Tue, 13 Dec 2016 06:00:00 +0000

Letter carrier Pam Butler is pulling double duty to help her customers. She’s delivering the mail and sharing news of how Entergy Louisiana’s energy efficiency program can save them money. Entergy Solutions Louisiana helped cut Butler’s energy bill, so she is spreading the word “to almost everybody I know” – from customers on her Kenner mail route to people at church to friends and family.

Source

Power Principle: Ana Gale-Orellana is Living the American Dream

Michael Burns — Mon, 26 Sep 2016 06:00:00 +0000

Ana Gale-Orellana, a senior engineer for Entergy Louisiana, is the embodiment of the American immigrant success story. Ana, her five brothers and sisters and their mother immigrated to the United States from Honduras when she was 13. The family took advantage of every opportunity offered by this country. Between them, there are four college degrees – two in electrical engineering, another in computer information systems and the fourth in business administration – and a distinguished career in the military.

Michael Burns – Entergy

At the Vanguard of Change

Power Principles: A Conversation with Kristin Batulis Masoner

Entergy Louisiana Crew Praised for Putting It On the Line to Help Trooper

Employee’s Act of Kindness Makes the Day for Entergy Customer

Enthusiasm for ���ϳԹ��� Has Students Ready to Power the World

Scrap Pipe to Help Louisiana Remain Sportsman’s Paradise

Good for the Muscles and the Soul

5 Things You Need to Know About Louisiana’s Biggest Utility!

Delivering the ���ϳԹ��� Efficiency Message

Power Principle: Ana Gale-Orellana is Living the American Dream

Enthusiasm for ��ϳԹ�� Has Students Ready to Power the World

Delivering the ��ϳԹ�� Efficiency Message