LITTLE ROCK, Ark. – Entergy Arkansas customers who need help paying their winter utility bills can apply now for up to $475 in assistance through the federal Low-Income Home ���ϳԹ��� Assistance Program, or LIHEAP. The program’s regular assistance application period runs Jan. 6 through the end of March, officials said, or until funds are expended while crisis assistance applications will be accepted through April 30.

LIHEAP is a critical, life-saving program that targets and serves the most vulnerable households, including older Americans, individuals with disabilities, and families with young children. Many rely on fixed monthly incomes, meaning that their pay does not increase when the cost of heating and cooling their homes increases. LIHEAP recipients make heartbreaking choices every day between food, medicine, or utilities.

LIHEAP is designed to lower the energy burden by paying benefits for home energy bills for low-income households, who pay a higher proportion of their income for home energy costs. The program is available during summer and winter, as heating and air units work harder and use more energy during extreme temperatures.

An online application is available for most Entergy Arkansas customers at , but applications can also be made in person at local community-based organizations.

“Customers can quickly and easily complete the LIHEAP application and upload the required documents from a computer, tablet or smart phone,” said Brandi Hinkle with Entergy Arkansas Corporate Social Responsibility. “We encourage family and friends to help those who might not be as tech-savvy to help expedite their applications when possible.”

�ճ���� manages the LIHEAP program for electricity, natural gas and water, but applications for assistance must be made through a community-based organization. Customers can find their local community action agency online at www.adeq.state.ar.us/, along with a complete list of eligibility and required documentation to complete the application.

Eligibility in Arkansas is determined by household size and income, which is 60% of state median income and 150% of Federal Poverty Level. For example, a single individual with a maximum monthly countable income of $2,054 and a family of four with $3,949 would both be eligible. Required documentation includes digital copies of a photo ID for the utility account holder, Social Security cards for all household members, proof of income, proof of residency and copies of the most recent utility bills. Once approved for LIHEAP funding, agencies make a pledge on a customer’s account for reconnection or to prevent disconnection.

About 45% of Entergy Arkansas customers are considered low-income households, meaning their total income is less than $40,000 annually. Data also shows that one in five Arkansans faces food insecurity, as well as an inability to pay for other necessities.

“Entergy Arkansas is always seeking ways to help our customers and the LIHEAP program is an excellent resource to help during financial difficulty,” Hinkle said. “The online application makes the process faster to ensure your power stays on or can be reconnected if necessary, which is especially important when temperatures are low.”

The most recent data from the National ���ϳԹ��� and Utility Affordability Coalition indicates that while more than 327,000 households were eligible for LIHEAP funds, only 66,407 received the funding because the $41M in funding was exhausted. In Arkansas, 75% of those who did receive LIHEAP assistance had at least one vulnerable member: an elderly person, disabled individual or a child younger than 6.

Each year, representatives from utility companies including Entergy Arkansas and local community action agencies come together as part of LIHEAP Action Days to advocate for those who are most in need and implore congress to adequately fund the program.

For additional ways to help with managing your Entergy Arkansas bill, such as Level Billing or Pick A Date, visit , where energy efficiency tips can also be found. A one-stop source for public benefits and other resources can also be found at our , which provides recommendations for help with housing, jobs, education, and legal assistance based on location and eligibility.

About Entergy Arkansas

Entergy Arkansas provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the  and connect with @EntergyArk on social media.

For these individuals and families, survival often means choosing between heating a home or feeding themselves, delaying medical care to cover rent, or sending children to school without the supplies they need to succeed. Poverty isn’t just a statistic; it’s an unending series of sacrifices that wear down hope and limit opportunity. This daily struggle goes beyond financial hardship—it’s a constant, exhausting effort to overcome barriers that others never have to consider.

Unless one has experienced poverty, it’s difficult to truly understand the realities. Recognizing this, Entergy Arkansas recently hosted an interactive poverty simulation to offer its employees and community advocacy partners an eye-opening experience of the daily challenges faced by low-income families. The goal was to see how our customers are struggling firsthand and get insights into how to better serve them through these challenges.

Many participants also attended a poverty summit in conjunction with the simulation that was hosted by the . Little Rock Mayor Frank Scott, Jr. was one of the guest speakers at the event, where discussions centered on strategies to combat economic inequality and improve access to essential services. The mayor highlighted recent city initiatives focused on reducing poverty and called for strengthened collaboration among public, private and nonprofit sectors.

Entergy Arkansas is making a difference, and we continue to improve the resources and support available for our customers in need. As a company, our mission is to continually improve the communities we serve and is also reflected through our philanthropy, volunteerism and advocacy.

“To truly serve our customers, we need to step into their shoes and understand the financial challenges they face every day,” said Ventrell Thompson, vice president of customer service for Entergy Arkansas. “When we see from their perspective, we gain insights into what they need most from us and it drives us to create solutions that genuinely make a difference.”

Th event, held at the University of Little Rock student center, featured a real-world simulation that exposed attendees to the realities of navigating life with limited resources and having to make difficult choices and obstacles associated with living in poverty. Through role-playing scenarios set in the fictitious “Realville, USA” city, participants were able to step into the shoes of individuals facing poverty and experience the daily hurdles they must overcome.

During the simulation, participants were assigned unique identities and encountered real-life scenarios such as the need for reliable transportation, access to food or managing a chronic illness. They experienced various scenarios over four weeks, simulated in 15-minute segments, that reflected the lives of individuals who were recently homeless, unemployed, navigating the social services system, surviving on public assistance and facing other challenges.

“Our goal with this simulation is to increase awareness and empathy in the community,” said Brandi Hinkle, senior public affairs representative for Entergy Arkansas. “We want people to understand that poverty is not just a lack of money. It’s a series of hard choices and compromises that people have to make every day.”

The simulation highlighted the balancing act required to survive on a tight budget. At the utility station, for instance, participants weighed paying an overdue electricity bill against buying groceries for the week. Each decision came with risk and reward, forcing participants to face the harsh reality of trade-offs that low-income families navigate to meet their basic needs.

Following the simulation, participants gathered for a debriefing session to discuss the importance of community resources and support networks in helping families break out of the cycle of poverty.

“The poverty simulation helped me understand the daily challenges and tough decisions faced by a number of our customers,” said Justin Hart, director of distribution reliability for Entergy Arkansas. “It showed me the resilience needed to navigate limited resources, which deepened my appreciation and commitment to addressing these issues at Entergy.”

Last year, our shareholders contributed $2.75 million to scores of nonprofit partners in Arkansas, totaling more than 200 grants, from the American Red Cross and Salvation Army to scholarships and youth programs, local governments and community events.

As we enter the thanksgiving season, we invite you to join us in our initiatives to make a meaningful impact. Whether it’s through The Power to Care program or another Entergy Arkansas mission area, let’s come together to bring support, understanding and solutions to those who need it most.

Learn more about our commitment to giving back and supporting our communities.

Little Rock, Ark. – This summer, Entergy Arkansas provided nearly $380,000 through our “Beat the Heat” efforts, helping our low-income customers and communities stay cool and pay their bills throughout the summer. Through Entergy Arkansas’ “Beat the Heat” program, customers received bill payment assistance, fans, energy efficiency kits, home weatherization and invaluable support from local community partners.

“We are committed to helping our customers manage their energy costs during times of high usage by providing bill payment assistance, energy efficiency products and services and other resources,” said Ventrell Thompson, vice president of customer service for Entergy Arkansas. “We understand the financial challenges many of our customers face, and we are here to support them.”

For decades, Entergy Arkansas has partnered with local organizations to ease the burden of hot summer temperatures resulting in increased usage and higher energy costs for our most vulnerable customers. Year after year, this collaborative program provides our customers with energy bill assistance, tools and resources, and support during the critical summer months. Through this program the company:

• Donated more than $300,000 in funds from Entergy shareholders, employees and customers to The Power to Care program, which provides energy bill assistance to older adults and customers with disabilities.
• Provided customers with free access to , an online resource that connects households in need with financial assistance and more.
• Awarded more than $12,000 in grants to vulnerable customers to provide free resources like electric fans and home weatherization kits.
• Donated to local organizations that weatherized homes for customers in need.
• Held in-person customer service events in underserved communities, providing customers with assistance and resources to help manage their bills, energy efficiency kits, pro bono legal aid, Kids to College savings accounts and more.
• Provided more than 600 free electric fans to help customers beat high temperatures and save on electricity bills throughout the summer.
• Distributed 70 energy efficiency kits to customers. The kits included money-saving LED lightbulbs, advanced power strips, bathroom faucet aerators and V-seal weatherstripping.

Entergy Arkansas is dedicated to ensuring all customers have access to the resources and support they need to stay safe and comfortable year-round. To learn more about our customer assistance programs, visit .

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

LITTLE ROCK, Ark. – As hot summer temperatures return throughout the state, Entergy Arkansas is taking action to help customers save money and manage their utility bills.

Entergy Arkansas is committed to helping our customers manage their usage and bills through a toolkit of savings offerings and programs.

For our customers in the Little Rock area, we will be hosting an in-person event on July 18, in partnership with local community advocate organization . The event will be 10 a.m. – 1 p.m. at 3701 Springer Boulevard in Little Rock. Entergy Arkansas employees will be on hand to answer customer questions about their accounts and a variety of other services.

• Participants will learn about that help customers save money while staying comfortable.

• Qualifying customers will be connected to available financial assistance, including the federal and Entergy’s The Power to Care Program for low-income older adults and customers with disabilities.

• Participants will be introduced to that empowers customers with resources and available assistance options through a one-stop online shop at .

• Limited quantities of free box fans and energy efficiency kits will be available, along with other giveaways.

The event will also give customers the opportunity to engage with Entergy Arkansas on a variety of other services and programs, too.

• Qualifying customers can enroll in our Kids to College matching savings account program.

• Representatives from the will be on hand to help eligible customers complete applications for

• Electrical safety principles will be demonstrated through our Arcs and Sparks presentations and personal protective equipment exhibits.

• Information on adding security lighting to your home or business will be shared.

• Free legal guidance on a variety of topics will be accessible through .

The past two summers have brought some of the hottest weather on record – reaching three-digit temperatures across our service area and leading to record-level electricity usage by our customers.

Since cooling costs can make up more than 55% of an average customer’s electric bill, Entergy Arkansas want to help customers save money with tools that can help.

Customers who cannot attend the Watershed event can explore Entergy Arkansas’ for ways to manage their energy usage and take more control of their electric bills. From Entergy Solutions programs to customized bill payment options, the toolkit can lead to bill savings for customers.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

LITTLE ROCK, Ark. – Entergy Arkansas customers who need help paying their summer energy bills can apply now for up to $475 through the on a first come, first served basis. The program’s application period opens July 8 and runs through Sept. 30 or until funds are expended.

LIHEAP is funded through several federal programs and helps keep families safe and healthy through initiatives that assist with energy costs and lower the energy cost burden for low-income customers, who pay a higher proportion of household income for home energy costs.

The Arkansas Department of ���ϳԹ��� & Environment manages the program in the state, but applications for assistance must be made through a local community-based organization. Eligibility is determined by household size and income. For example, a single individual with a maximum monthly countable income of $1,859 and a family of four with $3,574 would both be eligible. The program is offered in all 75 counties in the state through community-based organizations, which can be found online at , along with a complete list of eligibility and required documentation to complete the application.

Bill assistance is available for all utilities, with an online application available for many Entergy Arkansas customers at , based on which community action agency serves them. Applications can also be made in person at local community-based organizations.

Once approved for LIHEAP funding, Entergy Arkansas allows agencies the opportunity to “pledge” on an account to prevent disconnection. LIHEAP funds can also be used to reconnect a customer account.

As summer temperatures heat up, Entergy Arkansas is committed to helping our customers manage their usage and bills through a variety of tools and programs. empowers customers with resources and available assistance options through a one-stop online shop at .

For our customers in the Little Rock area, we will be hosting an in-person event on July 18, in partnership with local community advocate organization The event will be 10 a.m. – 1 p.m. at 3701 Springer Boulevard in Little Rock. Entergy Arkansas employees will be on hand to answer customer questions about their accounts and provide a variety of services, including bill management programs, Kids to College child savings plan enrollment, legal aid and energy efficiency information.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

LITTLE ROCK, Ark. – Signs of summer are already here, and temperatures are starting to climb. After experiencing record breaking heat indexes in 2023, Entergy Arkansas is providing tips on how to prepare your home for the high-heat and manage your bill this summer with our newly launched .

Heating and cooling costs make up more than 55% of an average customer’s electric bill. This means that it is important to take steps to conserve energy to lower your electric bills when temperatures start to rise.

Entergy’s Bill Toolkit site helps customers find ways to manage energy usage and save money through energy efficiency programs including Entergy Arkansas’ Examples of products and services, available at little to no cost, include AC tune-ups, LED bulbs, smart thermostats, duct sealing and insulation. An A/C tune-up is a great way to evaluate your equipment’s energy performance and make necessary adjustments to ensure that your system is running as efficiently as possible. A/C tune-ups provide a comprehensive diagnostic check of your system to ensure that it’s running smoothly and identify any potential issues. An energy-efficient A/C unit can keep you and your family cool and comfortable even during the hottest summer days.

Customers can schedule an A/C tune-up today by contacting one of our trade allies, visit to learn more. Tune-ups are available to qualifying Entergy Arkansas customers at no additional cost. To learn more about our other energy-saving programs, visit the Entergy Solutions website at .

Additionally, this program offers home assessments that yield energy efficiency recommendations. with ENERGY STAR reduces the up-front cost of installing energy efficiency upgrades.

Low to no-cost energy efficiency tips

Customers also can save money with these quick and easy energy efficiency tips:

• Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
• Set your thermostat to the highest comfortable temperature. The smaller the difference between the inside and outside temperatures, the lower your energy usage and bill will be.
• Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage.  
• Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
• Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
• Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.
• Use the myAdvisor tool on . The usage and cost tool can compare usage history by month, day and hour.

For customers needing help with their bill, Entergy’s Bill Toolkit provides an overview of payment options, such as level billing and pick-a-date, and customer assistance programs. Entergy partners with third party agencies that provide utility bill assistance for seniors, disabled individuals and programs that are income-based. Through Entergy’s The Power to Care program, local nonprofit agencies provide emergency bill payment assistance to seniors and disabled individuals. You also may be eligible to receive federal payment assistance through the Low-Income Home ���ϳԹ��� Assistance Program or LIHEAP.

For more information, visit for the tools and resources you need to understand your bill, reduce your usage or look for assistance programs and services available to you.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

Little Rock, Ark. – Last month, a significant intrusion of arctic air led to a 3-day period of below freezing temperatures and winter precipitation throughout the state. Many residents turned up their heaters to take the chill out of the air. Producing heat requires a lot of electricity, which can drive up your energy usage and bills.

You don’t have to compromise comfort to keep your winter energy bills down. We recently shared free or low-cost energy efficiency tips that can go a long way in conserving energy and saving money during the winter season. If you do receive a higher-than-expected winter energy bill, we have additional resources to help.

Resources for customers in need

For customers experiencing financial hardship, we offer a variety of bill assistance options, including:

• Deferred payment: Talk with us about your situation and we may be able to make deferred payment arrangements. Request a deferred payment arrangement through or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• Low Income Home ���ϳԹ��� Assistance Program: Funded through the federal government, LIHEAP helps low-income households meet their home energy costs by making payments on the customers’ behalf directly to energy suppliers. Visit entergy.com/bill-help to learn how to apply for assistance.
• Payment extension: Qualifying customers who need a few extra days to pay their bill can request an extension through or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• The Power to Care: Through a network of nonprofit agencies, The Power to Care helps pay utility bills of those facing extreme temperatures with no way to stay warm in the winter and cool in the summer. Learn more at

Customers who are behind on bill payments should contact Entergy through or by phone at 1-800 ENTERGY (1-800-368-3749) to make payment arrangements and prevent disconnection. The Entergy app is also available to download for Android and iPhone operating systems at entergy.com/app and can be used for your convenience to pay bills, monitor your usage and more.

Bill management resources

Choose when, where and how you pay with our bill management resources, including:

• AutoPay: Avoid¬†late fees, writing checks and paying for postage by having your¬†bills automatically deducted from your¬†bank account.¬†Learn more at .
• Level billing: We¬†average¬†bills over a rolling 12-month period, so you¬†have a more consistent bill each month of the year. Enroll at .
• MyAdvisor: Receive an estimate of what projected energy usage costs could be by the end of the billing cycle. Learn more at entergy.com/MyAdvisor.
• PaperFREE: Get your¬†bill delivered directly to your¬†email as soon as it posts.¬†Learn more at
• Pick-A-Date: Choose what day of the month you get billed to line up with your budget and cash flow.¬†Learn more at .
• Understanding my bill: We’ve designed the Entergy bill to help make it easier to understand. Learn more at entergy.com/bill.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

The largest Super Tax Day event for Arkansas is open to the public and will be held Saturday, Feb. 10 from 9 a.m. to 2 p.m. in partnership with Arkansas Asset Builders at Our House, 302 E. Roosevelt Rd., Little Rock 72206. Appointments are recommended and at , but walk-ins are also welcomed.

Other Entergy Arkansas Super Tax Day dates, time and locations include:

• Saturday, Feb. 17 from 9 a.m. to 1 p.m., Southern Bancorp, 425 E. Plaza, West Helena, 72390.
• Saturday, Feb. 24 from 9 a.m. to 1 p.m., St. Bernards Medical Center Auditorium, 505 E. Washington Ave., Jonesboro 72401.
• Saturday, March 9 from 9 a.m. to 1 p.m., Goodwill Industries, 7400 Scott Hamilton Dr., Little Rock 72209.

Customers unable to attend an event in their area can still receive free, in-person tax preparation services by scheduling an appointment at one of the several Entergy-sponsored VITA sites through April 15. A schedule is available online at entergy.com/freetaxhelp.

“Our Super Tax Day events are an important part of our commitment to making a difference in our communities and meeting our customers’ needs in ways that improve their everyday lives,” said Brandi Hinkle with Entergy Arkansas Corporate Social Responsibility. “Tax season can be a challenging time of year for many of our customers, and we want to make sure they are able navigate the return process more easily and receive the most money for which they’re eligible.”

Entergy is committed to creating a diverse, inclusive and engaged culture that inspires all individuals to work together to operate a world-class energy business for customers, employees, communities and owners. That commitment extends into the community and is reflected through philanthropy, volunteerism and advocacy that encourages individuals to take action.

“We are also pleased to partner with Arkansas Asset Builders and Our House,” Hinkle said, who added that a $2,000 donation will be given to Our House with additional funding being provided to Arkansas Asset Builders. “These two organizations are dedicated to empowering individuals and families in need in becoming more independent, financially stable and successful in the workforce, school and our communities.”

Qualified individuals and families include those with a 2023 income of less than $64,000, taxpayers with disabilities, and limited-English speaking households. During the Super Tax Day events, customers receive counseling regarding tax credits and deductions they may be eligible for, including the federal Earned Income Tax Credit, one of the nation’s most effective means of lifting Americans out of poverty. Tax preparation volunteers will help customers determine if they are eligible for this and other tax credits in an effort to maximize their tax refunds.

VITA services are not only free, they are also a reliable and trusted source for preparing tax returns. All volunteers who prepare returns must take and pass tax law training that meets or exceeds IRS standards. This training includes maintaining the privacy and confidentiality of all taxpayer information. In addition to requiring volunteers to certify their knowledge of the tax laws, the IRS requires a quality review check for every return prepared at a VITA site prior to filing.

For the most accurate assistance and timely filing, customers should bring their state-issued photo identification, Social Security cards for all dependents, all wage and earnings statements such as W9s, daycare receipts, Form 1095 Health Insurance statements and routing information for direct deposit. For a complete checklist, visit .

In addition to tax preparation at Super Tax Day, customers will also receive information on how to enroll their children ages 16 and younger in Kids to College, a free child savings account powered by Entergy. Entergy will contribute $50 and match any savings in the account up to $365 this calendar year for each child.

Additional service providers will be also on hand throughout the day, including the Arkansas Foodbank, Arkansas Department of Human Services, Entergy Solutions, Legal Aid of Arkansas, and other wealth management groups. 

For more than 15 years, Entergy has provided free tax preparation for low-to-moderate income customers at VITA sites throughout the Entergy region, including locations across Arkansas. This year’s Super Tax Day events will take place at locations throughout Arkansas, making it convenient for customers to take advantage of this free and valuable service.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

LITTLE ROCK, Ark. – Entergy Arkansas customers who need help paying their winter utility bills can apply now for up to $475 in assistance through the federal Low-Income Home ���ϳԹ��� Assistance Program (LIHEAP). The program’s application period runs Jan. 8 through March 22, officials said, or until funds are expended.

LIHEAP is designed to lower the energy burden by paying benefits for home energy bills for low-income households, who pay a higher proportion of their income for home energy costs. The program is available during summer and winter, as heating and air units work harder and use more energy during extreme temperatures.

An online application is available for most Entergy Arkansas customers at , but applications can also be made in person at local community-based organizations.

“Customers can quickly and easily complete the LIHEAP application and upload the required documents from a computer, tablet or smart phone,” said Brandi Hinkle with Entergy Arkansas Corporate Social Responsibility, “and we encourage family and friends to help those who might not be as tech-savvy.

“Entergy Arkansas seeks way to help our customers stay connected, and the LIHEAP program is an excellent resource to help during financial difficulty,” Hinkle said. “The online application makes the process faster to ensure your power stays on or reconnected if necessary, which is especially important when the temperatures are low.”

The Arkansas Department of ���ϳԹ��� & Environment manages the LIHEAP program for electricity, natural gas and water, but applications for assistance must be made through a community-based organization. Customers can find their local agency online at , along with a complete list of eligibility and required documentation to complete the application.

Eligibility is determined by household size and income. For example, a single individual with a maximum monthly countable income of $2,054 and a family of four with $3,949 would both be eligible. Required documentation includes digital copies of a photo ID for the utility account holder, Social Security cards for all household members, proof of income, proof of residency and copies of the most recent utility bills.

Once approved for LIHEAP funding, agencies make a pledge on a customer’s account for reconnection or to prevent disconnection.

For additional ways to help with managing your Entergy Arkansas bill, such as Level Billing or Pick-A-Date, visit , where energy efficiency tips can also be found.

“With the addition of LIS in 2020, our program portfolio for the first time provided access to many of our energy efficiency tools to our most disadvantaged customers, said Denice Jeter, ���ϳԹ��� Efficiency Manager for Entergy Arkansas. “LIS is a product of coordination with several stakeholders, including consumer advocacy divisions within state government, and we are honored to have the opportunity to support low-income customers through our energy efficiency portfolio.”

The LIS program provides fully subsidized weatherization measures such as duct sealing, air sealing, and insulation to not only increase indoor comfort levels for residents, but to also provide a significant impact on their financial energy burdens. Collectively, participating customers have seen energy savings of over 23,000,000 kWh, which is equivalent to 39,771 homes’ electricity use for one year.

“It is an honor to have our Low-Income Solutions program recognized by the Alliance to Save ���ϳԹ���,” said Jeter. “This program gives more of our customers access to services and discounts to maximize their energy efficiency efforts and that is something we are very proud of.”

The Alliance to Save ���ϳԹ��� is a bipartisan, nonprofit coalition of business, government, environmental, and consumer leaders advocating to advance federal energy efficiency policy. Since 1993, the Alliance to Save ���ϳԹ��� has hosted the Stars of ���ϳԹ��� Efficiency Awards to honor organizations and individuals that have demonstrated an outstanding commitment to advancing energy efficiency.

Entergy Arkansas and fellow award winners will be honored at the (better known as the ���ϳԹ��� Prom) at the International Spy Museum in Washington, DC on Tuesday, September 19^th from 6-9 p.m.