���ϳԹ���-saving accessories, combined with regular maintenance, can help improve the efficiency of your fireplace while preserving its charm.

���ϳԹ���-saving extras

A number of fireplace add-ons can help save energy and reduce heat loss:

• Flue sealers.��Flue sealers are removable stoppers that prevent air from escaping through the chimney. These inflatable devices are inexpensive, and easy to install and remove. Place the flue sealer just below the damper to prevent heat loss and downdrafts when the fireplace is not in use. For maximum efficiency, have the flue cleaned before installation.
• Doors and covers.��Glass fireplace doors are designed to fit standard firebox openings. Secure fitting frames with fiberglass seals and adjustable inlet vents reduce heat loss. Removable fireplace covers- which are less expensive than glass doors-fit tightly around the fireplace opening to prevent heat loss when the fireplace is not in use.
• Heat exchangers.��Heat exchangers circulate warm air and force heat back into the room. While they improve the heating capacity of a fireplace by up to 10 percent, heat exchangers require routine cleaning to remove soot buildup, and installation is often expensive and complicated.
• Inserts.��By sealing off heat loss and radiating heat into the room, fireplace inserts can improve the efficiency of your fireplace by 65 percent or more. Double- and single-wall units are available, with double-wall models being the most energy efficient. Optional air-circulating fans improve heat distribution and overall efficiency. Professional installation is recommended.

Put a damper on heat loss

The damper on your fireplace is designed to prevent the warm air generated by your furnace from being lost through your chimney when the fireplace is not in use. Wear and tear can warp the damper so that it no longer seals tightly, reducing efficiency. Have your chimney cleaned and inspected each year by a certified professional. If the seal on the damper is not working properly, have it repaired or replaced.

Don’t let your energy dollars go up in smoke! You can save even more by checking out Entergy’s commercial and residential energy efficiency programs, which feature everything from free weatherization to rebates on energy efficient appliances.��See��what’s available in your area.

Content provided for Entergy customers, Powered by Questline RelationshipBuilder. © Questline Inc.

LITTLE ROCK, Ark. – Entergy Arkansas is reminding customers about available bill management and assistance resources after the company’s service area saw historic winter and record-breaking energy demand in January.

“This January brought snowfall and several consecutive days of below-freezing temperatures, causing some customers to use more energy to heat their homes,” said Ventrell Thompson, vice president of customer service for Entergy Arkansas. “Higher usage can lead to higher-than-normal bills, but we’re committed to providing resources, tools and payment options to help customers manage their energy costs through the winter months.”

Extreme weather impact and historic energy demand

According to the National Weather Service, January brought prolonged stretches of below average and even freezing temperatures to communities in Entergy Arkansas’ service area. The entire state of Arkansas experienced a significant winter storm January 9-10 that brought substantial snowfall to many areas, including more than six inches of snow in Little Rock, and a wintry mix of precipitation to the southern part of the state.

The chart below shows the average temperature lows and actual temperature lows from January 1-26 for these areas.

During this time period, the Little Rock area saw 14 days of temperatures at or below the average low.�� This extreme weather caused historic energy consumption as customers relied heavily on heaters and other appliances to stay warm.

The Entergy companies combined reached a new winter peak load of approximately 21,336 megawatt-hours during the week of Jan. 20, surpassing the previous record by nearly 790 MWh. Entergy Arkansas, specifically, surpassed its previous peak set in January 2024.

���ϳԹ��� usage varies by household

While cold weather drives increased energy consumption, the impact on individual customers varies based on numerous factors, such as thermostat settings, home size, insulation and location.

It takes a lot of power to heat homes, and this increased energy consumption can lead to higher-than-normal bills. For example, if it is 90 degrees outside and you want to cool your home to 72, that is a difference of 18 degrees. Meanwhile, if it is 30 degrees outside and you want to warm your home to 68, that is a difference of 38 degrees. The wider the temperature difference, the harder your system works.

Resources to track usage and manage bills

• Entergy’s Bill Toolkit��is a one-stop resource connecting customers to tools and information to better manage their energy bills. The toolkit offers guidance on tracking energy usage, understanding bill projections, and accessing payment assistance options. Key resources include:

• ���ⴡ�屹�����ǰ���dashboard: Gives customers an estimate of what projected energy usage costs could be by the end of the billing cycle.

• Bill analyzer tools:��Help customers understand changes in their energy consumption and plan accordingly.

• Different payment options:��Programs like Level Billing, AutoPay and Pick-A-Date can provide a more consistent monthly bill and offer control over payment schedules.

These tools empower customers to make informed decisions, monitor their energy consumption and budget effectively.

Customers in need of assistance or interested in bill management resources are encouraged to visit����or contact Entergy at 1-800-ENTERGY (1-800-368-3749).

Bill assistance options

Entergy Arkansas is committed to supporting customers with various bill management resources:

• Deferred payment arrangements:��Customers may be able to spread payments over time by putting in a request through myEntergy or the mobile app or by calling over the phone.

• Low Income Home ���ϳԹ��� Assistance Program (LIHEAP): Federally funded assistance for eligible households.

• The Power to Care:��Provides emergency bill payment assistance for seniors and disabled individuals through local nonprofit partners.

• ���貹���ٲԱ�����󾱱�:��Entergy has partnered with Single Stop, a free resource that helps customers check eligibility for federal, state and local benefits.

Entergy Arkansas encourages customers who may need additional payment options to contact us. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit��our mobile app���ǰ���.

Proactive winter preparedness

With winter weather not yet over, Entergy Arkansas urges customers to take proactive steps to weatherize their homes and improve energy efficiency. Simple measures, such as caulking, sealing windows and doors or using programmable thermostats, can help reduce energy usage and costs.

Entergy Arkansas’ power grid and its employees remain ready for the next weather event. The company is committed to investing in the reliability and resilience of its system to better serve its customers during future storms.

About Entergy Arkansas

Entergy Arkansas provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the����and connect with��@EntergyArk��on social media.

Over the past few years, parts of our service area have experienced severe winter weather and colder temperatures. While weather can be unpredictable, we remain storm ready no matter the season.

We’re storm ready, 365 days a year

To ensure our company and customers are prepared for the winter weather ahead, we continue to implement unique readiness plans at each power plant and review measures taken with transmission lines and transmission facilities, while reviewing critical systems and infrastructure preparedness across the grid.

Entergy Arkansas has taken a series of proactive pre-winter actions to prepare to serve our customers during extreme temperatures, including:

• Undertaking normal storm preparation activities, including critical asset inspections and patrols in advance of cold weather.
• 1,100 internal and contracted crew members ready to respond beginning Monday.
• Control centers monitoring load balancing and will adjust settings to avoid cold weather outages.
• Fleet assets and cold weather PPE being restocked from last week’s storm.
• Insulating critical power plant equipment using improved methods and materials that allow them to withstand lower temperatures.
• Insulating or draining piping within power generation facilities with potential for standing water during normal operation, to prevent freezing and breaks.
• Maintaining substations and transmission lines that are critical to Bulk Electric System reliability.
• Testing equipment that can be impacted by extreme cold, such as gas-filled circuit breakers.
• Additional vegetation trimming, which removes tree limbs that would normally have been above the power line.

As our teams prepare, we encourage our customers to prepare as well. Entergy’s����provides a list of safety tips, bill management assistance and energy efficiency resources to keep families safe and warm throughout the winter season.

Customers should prepare now��

Being prepared can help keep you safe. Get ready before weather threatens your area by having an emergency plan in place. Find safekeeping resources on our Storm Center:

• : Make a plan, make a kit.
• : Winterize inside and out.
• : A lifeline during a disaster.
• : Download the app, report an outage.
• : Safety after the storm.
• : Know the hazards.
• : Indoor and outdoor tips.

Verify your contact information in your online��before severe weather strikes, so you receive our notifications. If a storm impacts your area, you can report an outage quickly and easily through our digital options – using either our��free mobile app, online at����or by texting OUT to 36778.

According to the National Oceanic and Atmospheric Administration’s Climate Prediction Center, a developing La Niña is expected to persist through the winter season causing a warmer and drier season in our service area. Despite these predictions, Arkansas weather remains unpredictable, and Entergy Arkansas will be ready for any extreme weather that may affect our state.

Entergy Arkansas crews have performed a significant review of our preparedness and protections against extreme conditions. This includes developing a comprehensive plan to protect our generation, transmission and distribution systems from extreme cold. We have implemented unique readiness plans for each of our power generation resources that include insulating critical equipment and diligently testing protections based on historical operating experience. Our transmission team follows a specialized seasonal readiness program that includes inspection and maintenance of critical lines and their associated breakers, transformers and substation distribution feeders going to generation/natural gas facilities. Entergy Arkansas crews have inspected critical systems and infrastructure across the grid in advance of colder temperatures in order to maintain reliability and resiliency.

Our winter readiness work follows the recommendations of The North American Electric Reliability Corporation (NERC) and is in compliance with their standards. In addition, Entergy Arkansas employees recently participated in a winter readiness exercise that included situational drills and tabletop discussions for training and awareness of lessons learned and best practices for winter storm response. In 2021, a winter storm brought sub-zero temperatures, ice accumulation and record snowfall totals across the southern part of the U.S.�� While other states experienced challenges, the Arkansas Public Service Commission concluded that Entergy Arkansas and its grid “performed well from an operational perspective during the February 2021 event,” ably handling related outages and power restoration efforts.

Vegetation Management

• The risk of falling tree limbs and branches is a leading cause of power outages during winter weather. Entergy Arkansas is proactively identifying and mitigating problem areas by taking steps year-round to maintain and control vegetation across our service area. Crews have completed the annual clearing of right-of-way areas to minimize the impact of fallen trees or branches following a storm. Prior to storms impacting our area, vegetation crews perform pre-storm patrols of circuits to mitigate any imminent threats within the right of way. Our year-round storm preparations include our comprehensive vegetation management program and the targeted “ground to sky” vegetation trimming, which removes tree limbs that would typically have been above the power line. Our crews also use artificial intelligence and satellite imagery to help predict when trimming may be needed.

Prepare for cold weather by maximizing energy efficiency

When colder temperatures arrive in the state, heating systems will start running full blast, causing a spike in energy usage. However, staying warm and comfortable doesn’t have to come at the cost of high energy bills. By making a few simple changes around your home, you can improve its energy efficiency and keep costs down throughout the colder months.

Air leaks and inefficient HVAC systems can lead to an additional $400 in home energy costs each year. Rather than cranking up the thermostat as temperatures drop, try these affordable or even free tips to reduce your energy use and save money.

Keep heating costs low all season long by taking these tips to improve your home’s energy efficiency:

• Use solar energy:��Open curtains on the south-facing windows during the day to allow sunlight to naturally heat the home and close them at night to reduce the chill from cold windows.
• Insulate drafty windows:��Use a heavy-duty, clear plastic sheet on a frame or tape clear plastic film to the inside of window frames and make sure the plastic is sealed tightly to the frame to help reduce infiltration.
• Adjust the thermostat:��When you are home and awake, set the thermostat as low as is comfortable, but when you are asleep or out of the house, turn the thermostat back to save as much as 10% a year on your heating and cooling bills.
• Find and seal leaks:��Seal air leaks around utility cut-throughs for pipes and recessed lights in insulated ceilings, and unfinished spaces behind cupboards and closets.
• Maintain heating systems:��Schedule routine service for home����and replace furnace and heat pump filters once a month or as needed.
• Reduce heat loss from the fireplace:��Keep the fireplace damper closed unless a fire is burning and check the seal on the fireplace flue damper and make it as snug as possible.

By following these simple steps, you can stay warm and comfortable all winter long while keeping your energy bills under control.

We also offer free comprehensive residential energy audits and rebates to help reduce the upfront cost of installing energy-efficient equipment. Visit��entergy.com/energyefficiency��for more information.

Bill management resources��Entergy’s newly launched online����connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.

Track your energy use��

Bill management tools like����empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

Entergy Arkansas encourages customers who may need help or resources to reach out by visiting��our mobile app���ǰ���.

About Entergy Arkansas
Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the����and connect with��@EntergyArk��on social media.

Little Rock, Ark. – Last month, a significant intrusion of arctic air led to a 3-day period of below freezing temperatures and winter precipitation throughout the state. Many residents turned up their heaters to take the chill out of the air. Producing heat requires a lot of electricity, which can drive up your energy usage and bills.

You don’t have to compromise comfort to keep your winter energy bills down. We recently shared free or low-cost energy efficiency tips that can go a long way in conserving energy and saving money during the winter season. If you do receive a higher-than-expected winter energy bill, we have additional resources to help.

Resources for customers in need

For customers experiencing financial hardship, we offer a variety of bill assistance options, including:

• Deferred payment: Talk with us about your situation and we may be able to make deferred payment arrangements. Request a deferred payment arrangement through or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• Low Income Home ���ϳԹ��� Assistance Program: Funded through the federal government, LIHEAP helps low-income households meet their home energy costs by making payments on the customers’ behalf directly to energy suppliers. Visit entergy.com/bill-help to learn how to apply for assistance.
• Payment extension: Qualifying customers who need a few extra days to pay their bill can request an extension through or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• The Power to Care: Through a network of nonprofit agencies, The Power to Care helps pay utility bills of those facing extreme temperatures with no way to stay warm in the winter and cool in the summer. Learn more at

Customers who are behind on bill payments should contact Entergy through or by phone at 1-800 ENTERGY (1-800-368-3749) to make payment arrangements and prevent disconnection. The Entergy app is also available to download for Android and iPhone operating systems at entergy.com/app and can be used for your convenience to pay bills, monitor your usage and more.

Bill management resources

Choose when, where and how you pay with our bill management resources, including:

• AutoPay: Avoid¬†late fees, writing checks and paying for postage by having your¬†bills automatically deducted from your¬†bank account.¬†Learn more at .
• Level billing: We¬†average¬†bills over a rolling 12-month period, so you¬†have a more consistent bill each month of the year. Enroll at .
• MyAdvisor: Receive an estimate of what projected energy usage costs could be by the end of the billing cycle. Learn more at entergy.com/MyAdvisor.
• PaperFREE: Get your¬†bill delivered directly to your¬†email as soon as it posts.¬†Learn more at
• Pick-A-Date: Choose what day of the month you get billed to line up with your budget and cash flow.¬†Learn more at .
• Understanding my bill: We’ve designed the Entergy bill to help make it easier to understand. Learn more at entergy.com/bill.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

Little Rock, Ark. – Winter has arrived here in the Natural State, kicking heaters and energy consumption into high gear. Entergy Arkansas wants customers to stay warm while managing their energy usage and costs, offering these helpful hints to make your home more energy efficient.

Heating costs can account for more than 50 percent of a customer’s monthly energy usage. Instead of cranking up the thermostat when the temperatures drop, take these free or low-cost steps to remain comfortable and save energy and money on your utility bills.

Prepare for winter weather

Keep heating costs low all season long by taking these tips to improve your home’s energy efficiency:

• Seal air leaks: Use caulk or weatherstripping around doors, windows and any location where there may be a path between the inside and outside.
• Adjust the thermostat:¬†Set the thermostat to 68 degrees during winter months, and dress in layers to stay warm. Each degree above 68 can increase your energy bill by about 3 percent.
• Conserve hot water:¬†Set your hot water heater’s thermostat to 120 degrees, or the medium setting. Wrap electric water heaters with water heater blankets, which can be found at home improvement stores.
• Keep doors and windows closed: Constant traffic will let out warm air, forcing your heater to work harder to keep the room at a set temperature.
• Ensure fans are turning the right way: Fans should be run at a low speed clockwise during the winter to prevent the cold air from blowing down on you.
• Replace air filters: Dirty filters make your heating system work harder. Replace them according to the manufacturer’s instructions.
• Use sunlight to your advantage: During the day, open your curtains and blinds to let in the warm sunlight. Close them at night to reduce heat loss.

We also offer free comprehensive residential energy audits and rebates to help reduce the upfront cost of installing energy-efficient equipment. Visit entergy.com/energyefficiency for more information.

Bill management resources

We offer several billing and payment options to fit your needs. Choose when, where and how you pay your utility bill with our bill management resources, which include: 

• AutoPay: Avoid¬†late fees, writing checks and paying for postage by having your¬†bills automatically deducted from your¬†bank account.¬†Learn more at .
• Level billing: We¬†average¬†bills over a rolling 12-month period, so you¬†have a more consistent bill each month of the year. Enroll at .
• PaperFREE: Get your¬†bill delivered directly to your¬†email as soon as it posts.¬†Learn more at .
• Pick-A-Date: Choose what day of the month you get billed to line up with your budget and cash flow.¬†Learn more at .
• Understanding my bill: We redesigned the Entergy bill to help make it easier to understand. Learn more at entergy.com/bill.

Resources for customers in need

With rising energy prices and higher living costs, we understand how difficult it is right now for our customers and communities. We offer a variety of programs and resources to help serve our customers in need, such as:

• Payment extension: Qualifying customers who need a few extra days to pay their bill can request an extension through or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• The Power to Care: Through a network of nonprofit agencies, The Power to Care helps pay utility bills of those facing extreme temperatures with no way to stay warm in the winter and cool in the summer. Learn more at .
• Deferred payment: Talk with us about your situation and we may be able to make deferred payment arrangements. Request a deferred payment arrangement through or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.

Customers who are behind on bill payments should contact Entergy through or by phone at 1-800 ENTERGY (1-800-368-3749) to make payment arrangements and prevent disconnection. The Entergy app is also available for Android and iPhone operating systems at entergy.com/app and can be used for your convenience to pay bills, monitor your usage and more.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

Little Rock, Ark.– Cooler temps are starting to arrive in Arkansas with colder weather possible over the holidays and into the new year.¬†Even in areas where extremely¬†cold temperatures are not persistent, it’s still important to be ready for¬†freezing and inclement weather, which can move in quickly.¬†Arkansas is prepared for winter temperatures and wants customers to be ready as well.

According to the National Oceanic and Atmospheric Administration’s , El Nino will remain in place across the winter season for the first time in four years. The expected results will be wetter and cooler winter months this year, bringing much-needed drought relief to our service area. Temperatures overall are expected to be a few degrees cooler this winter.¬† ¬†

Entergy Arkansas is prepared for winter weather

Last year, January and February brought major winter weather events to parts of our service area, with high winds, freezing rains, and ice accumulation. February and December of 2022 saw similar conditions, and the winter season of 2021 saw in more than 30 years.

While weather can be unpredictable, we remain storm ready no matter the season.

Entergy Arkansas has performed necessary winterization measures and other seasonal assessments on our power plants, transmission lines and facilities, and any other equipment and assets that can be affected by the cold. This includes inspecting and maintaining substations and transmission lines and testing equipment to identify any potential equipment performance issues.

When a weather threat arises, Entergy Arkansas ramps up support:

• We use forecasts and computer models based on experience with previous storms to predict an estimated number and duration of outages that could possibly occur.
• Based on those estimates, the company calls on restoration workers from around the country to restore power as safely and quickly as possible for our customers.
• Entergy Arkansas continuously plans and improves the process of assessing damage, positioning personnel in the right place with the required materials to restore power as safely and quickly as possible.
• We take steps to maintain and control vegetation across our service area, completing annual clearing of right-of-way areas to minimize the impact from fallen trees or branches following a storm.
• Prior to storms impacting our area, vegetation crews perform pre-storm patrols of circuits to mitigate any imminent threats within the right of way.
• Our year-round storm preparations include the vegetation management program and the targeted “ground to sky” vegetation trimming, which removes tree limbs that would normally have been above the power line.
• We also use artificial intelligence and satellite imagery to help predict when trimming may be needed.

Customers should prepare now

Being prepared for possible winter weather can help keep you safe. Get ready before weather threatens your area by having an emergency plan in place. Find safekeeping resources on our

• : Make a plan, make a kit.
• : Winterize inside and out.
• : A lifeline during a disaster.
• : Download the app, report an outage.
• : Safety after the storm.
• : Know the hazards.
• : Know the signs.
• : Indoor and outdoor tips. ¬†

Entergy Arkansas encourages its customers to verify their contact information in their online before severe weather strikes, so you receive our notifications. If a storm impacts your area, you can report an outage quickly and easily through our digital options – using either our free mobile app, online at , or by texting OUT to 36778.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

To stay warm:

• Cover every part of your body — including your face — and wear layers of loose-fitting clothing to protect against frostbite and hypothermia. In cold weather, your body actually loses heat faster than it can produce it.
• Stay inside when temperatures are dangerously cold. And remember that certain people are at higher risk than others, especially the elderly.
• Seek immediate medical attention for any person whose body temperature falls below 95°F.

To get around safely:

• Wear sensible footwear when streets and sidewalks are snow-covered and icy. Flat-soled shoes with treads — not smooth soles — make it easier to plant your entire foot securely on the surface, which improves balance. Water-resistant boots designed to protect your feet from the cold are also a good choice.
• Walk slowly and take shorter steps in icy, snowy conditions. This allows for adequate reaction time if you suddenly encounter a slippery patch of pavement.
• Wear bright clothing so others can see you in wintry conditions. Something as simple as a colorful scarf or hat can make a big difference.
• Be aware of your surroundings. When walking, always look ahead to anticipate any change in conditions, such as a patch of ice or uneven pavement. Avoid using headphones that block out the sound of oncoming vehicles.

To remove ice and snow:

• Take time to stretch before you start to shovel snow. This helps prevent injury, especially because you’ll be using muscles that may have been inactive for a while.
• Avoid heavy lifting. A better approach is to push the snow off to the side because it requires less exertion, and that means less stress on your body.
• Take water breaks. Just as you would during any physical activity, it helps you stay adequately hydrated. Periodic rests are a must, especially if you’re not accustomed to this type of intense activity.
• Use a shovel with a long arm and a blade that’s somewhat flat. It will be easier on your back. Lifting heavy snow is never a good idea, but if you must, bend at the knees and let your legs do the work.

This winter, avoid accidents and stay warm by heeding these tips for staying safe in icy, snowy conditions.

Content provided for Entergy customers, Powered by Questline Relationship Builder. ©Questline Inc

LITTLE ROCK, Ark. – Approximately 1,600 customers remained without power Sunday evening after about 7,000 were disrupted earlier in the day as winter weather blew across the state. Forecasts call for even more extreme temperatures, sleet, and snow this week, with an unprecedented demand for electricity likely.��

“The current load forecasts are approaching an all-time winter peak, even greater than those experienced during the polar vortex of January 2019,” said Michael Considine, vice president of customer service. “This high demand for electricity poses unique obstacles when crews work to restore electricity when the power goes out.”

Colder than normal temperatures during the early morning and overnight hours can prompt a large number of customers to increase the heat used in their homes and therefore the demand, company officials said, which can cause voltage variations and repeated power disruptions.

If customers lose electricity, they can help with restore times by turning off major appliances and heating units. Once power is restored, customers should gradually power on appliances and heating systems to prevent a high level of instantaneous demand.

Entergy Arkansas also has procedures it must follow to prevent further damage to weather-ravaged equipment, which can affect when in the process��a customer will be restored.

“Rather than simply energizing an entire power line all at once,” Considine said, “we must bring customers back online one section at a time to avoid damage to our system and possibly cause additional outages.”

The extremely cold temperatures for the service area are raising the potential for generation and transmission challenges for Entergy’s operating companies and its neighboring utilities.

“We ask you to be particularly mindful of your energy use during this extreme cold to help reduce the strain on the electric system by practicing safe energy conservation efforts,” Considine said.

Some ways customers can help us manage through this period:

• Lower the central thermostat to 68 degrees or lower if possible.
• Open blinds and draperies to let in warmth from the sun during the daytime.
• Delay laundry, washing dishes, bathing and other non-essential uses of electricity until this appeal for conservation has ended.
• Wash clothes with cold water, cook foods at the lowest possible setting and refrain from opening the oven door while baking.
• Don’t allow warmed air to escape from the home.

To stay up to date on outages and restoration:

• Download the Entergy app for Apple or Android operating systems at .
• Register for address-specific alerts by texting REG to 36778. Customers will need an account number and ZIP code. Once registered, text OUT to 36778 to report an outage.
• Visit “View Outages” page at .
• Follow Entergy Arkansas at or .
• Follow updates in local news media, including radio, television and newspapers.
• For tips on battling winter’s chill, while still keeping a lid on energy bills, go to Entergy’s Storm Center and view our Operation: Storm Ready Guide.

If you lose power:

• Stay away from downed power lines. You can’t tell from looking at them whether they are energized or not, so assume they are. Report them to 1-800-9OUTAGE.
• Report your power outage online to Entergy Arkansas or call 1-800-9OUTAGE. If you report your outage by phone, trust the automated system. It works very well. There is no need to speak with a customer service representative to report an outage.
• If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting to the whole house, do so only if the connection has been installed by a licensed electrician.
• Do not open your refrigerator or freezer door. Food will stay cold much longer this way. If outside temperature is below freezing, consider placing food in an ice chest outside.
• Stay clear of linemen as they work, for your safety and theirs.

For tips and cold weather updates, visit /cold. To report outages, use the Entergy app or call 1-800-9OUTAGE.

ABOUT ENTERGY ARKANSAS

Entergy Arkansas provides electricity to approximately 715,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ��� (NYSE: ETR), an integrated energy company engaged primarily in electric power production and retail distribution operations. ���ϳԹ��� (NYSE: ETR) is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,600 employees.

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LITTLE ROCK, Ark. – Approximately 1,600 customers remained without power Sunday evening after about 7,000 were disrupted earlier in the day as winter weather blew across the state. Forecasts call for even more extreme temperatures, sleet, and snow this week, with an unprecedented demand for electricity likely.��

“The current load forecasts are approaching an all-time winter peak, even greater than those experienced during the polar vortex of January 2019,” said Michael Considine, vice president of customer service. “This high demand for electricity poses unique obstacles when crews work to restore electricity when the power goes out.”

Colder than normal temperatures during the early morning and overnight hours can prompt a large number of customers to increase the heat used in their homes and therefore the demand, company officials said, which can cause voltage variations and repeated power disruptions.

If customers lose electricity, they can help with restore times by turning off major appliances and heating units. Once power is restored, customers should gradually power on appliances and heating systems to prevent a high level of instantaneous demand.

Entergy Arkansas also has procedures it must follow to prevent further damage to weather-ravaged equipment, which can affect when in the process��a customer will be restored.

“Rather than simply energizing an entire power line all at once,” Considine said, “we must bring customers back online one section at a time to avoid damage to our system and possibly cause additional outages.”

The extremely cold temperatures for the service area are raising the potential for generation and transmission challenges for Entergy’s operating companies and its neighboring utilities.

“We ask you to be particularly mindful of your energy use during this extreme cold to help reduce the strain on the electric system by practicing safe energy conservation efforts,” Considine said.

Some ways customers can help us manage through this period:

• Lower the central thermostat to 68 degrees or lower if possible.
• Open blinds and draperies to let in warmth from the sun during the daytime.
• Delay laundry, washing dishes, bathing and other non-essential uses of electricity until this appeal for conservation has ended.
• Wash clothes with cold water, cook foods at the lowest possible setting and refrain from opening the oven door while baking.
• Don’t allow warmed air to escape from the home.

To stay up to date on outages and restoration:

• Download the Entergy app for Apple or Android operating systems at .
• Register for address-specific alerts by texting REG to 36778. Customers will need an account number and ZIP code. Once registered, text OUT to 36778 to report an outage.
• Visit “View Outages” page at .
• Follow Entergy Arkansas at or .
• Follow updates in local news media, including radio, television and newspapers.
• For tips on battling winter’s chill, while still keeping a lid on energy bills, go to Entergy’s Storm Center and view our Operation: Storm Ready Guide.

If you lose power:

• Stay away from downed power lines. You can’t tell from looking at them whether they are energized or not, so assume they are. Report them to 1-800-9OUTAGE.
• Report your power outage online to Entergy Arkansas or call 1-800-9OUTAGE. If you report your outage by phone, trust the automated system. It works very well. There is no need to speak with a customer service representative to report an outage.
• If you have a portable generator, use it safely. DO NOT run it in an enclosed space. If connecting to the whole house, do so only if the connection has been installed by a licensed electrician.
• Do not open your refrigerator or freezer door. Food will stay cold much longer this way. If outside temperature is below freezing, consider placing food in an ice chest outside.
• Stay clear of linemen as they work, for your safety and theirs.

For tips and cold weather updates, visit /cold. To report outages, use the Entergy app or call 1-800-9OUTAGE.

ABOUT ENTERGY ARKANSAS

Entergy Arkansas provides electricity to approximately 715,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ���ϳԹ��� (NYSE: ETR), an integrated energy company engaged primarily in electric power production and retail distribution operations. ���ϳԹ��� (NYSE: ETR) is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of $11 billion and approximately 13,600 employees.

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