Beat the Heat – Entergy We power life. Fri, 27 Jun 2025 02:44:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 /wp-content/uploads/2024/06/cropped-FavIcon-32x32.png Beat the Heat – Entergy 32 32 Entergy Texas marks 25 years of fan donations to help customers beat the heat /news/entergy-texas-marks-25-years-of-fan-donations-to-help-customers-beat-the-heat Thu, 05 Jun 2025 19:53:20 +0000 /?p=17968 THE WOODLANDS, Texas – As rising heat levels and costs of living continue to impact Southeast Texas communities, Entergy Texas marks the 25th anniversary of its annual fan distribution program to help vulnerable customers stay safe and cool. This year, the company partnered with 38 agencies to donate 2,000 boxed fans to 11 cities across Southeast Texas, bringing the total number of fans donated to more than 31,000 since the program started in 2000. For families without access to reliable air conditioning, box fans can be a cost-effective way to reduce indoor heat stress, particularly for seniors, children and those with medical conditions.

“This program started as a simple gesture to help families during the summer, and 25 years later, it’s become a vital part of how we serve our communities,” said Stuart Barrett, vice president of customer service for Entergy Texas. “With extreme heat events becoming more common and in recognition of the economic challenges our communities are facing, our annual fan giveaway campaign helps bridge the gap between comfort, safety and affordability.”

Entergy Texas is implementing a series of additional measures to help customers and communities stay cool and pay their bills throughout the summer. In May, teams partnered with local contractors to offer A/C tune-ups and weatherization upgrades at no cost to customers during. Additionally, Entergy’s online ensures customers have quick access to energy efficiency, bill management and financial assistance resources.

“Whether it’s working to provide bill payment assistance, distributing fans or weatherizing homes, Entergy Texas is committed to helping our customers in need,” added Barrett.

about how Entergy Texas is helping customers beat the heat while keeping costs down.

About Entergy Texas
Entergy Texas, Inc. provides electricity to approximately 524,000 customers in 27 counties. Entergy Texas is a subsidiary of ϳԹ. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more atand connect with@EntergyTXon social media.

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Entergy Mississippi donates $650K to help vulnerable customers save money this summer /news/entergy-mississippi-donates-650k-help-vulnerable-customers-save-money-summer Wed, 02 Oct 2024 04:16:00 +0000 /blog-post/entergy-mississippi-donates-650k-help-vulnerable-customers-save-money-summer/ JACKSON, Miss. – This summer, Entergy Mississippi provided $650,000 through its Beat the Heat program focused on helping its low-income customers and communities stay cool and pay their bills throughout the summer. Customers received bill payment assistance, fans, energy efficiency kits, home weatherization and invaluable support from local community partners.

“We are dedicated to supporting our customers in need by providing bill payment assistance, essential cooling resources and energy efficiency offerings for homes so they can better manage their energy bills,” said Robbie Kemp, Entergy Mississippi vice president of customer service. “Our commitment is to be there for our customers, especially during extreme temperatures. We understand the economic difficulties many are experiencing, and we are here to help.”

Entergy Mississippi regularly partners with local organizations to ease the burden of hot summer temperatures that cause increased usage and higher energy costs for our most vulnerable customers. Year after year, the Beat the Heat program provides our customers with energy bill assistance, tools and resources, and support during the critical summer months. Through this program the company:

  • Donated more than $641,000 in funds from Entergy shareholders, employees and customers to¬†The Power to Care program, which provides energy bill assistance to older adults and customers with disabilities.
  • Provided customers with free access to , an online resource that connects households in need with financial assistance and more.
  • Awarded more than $9,000 in grants to vulnerable customers to provide free resources like electric fans and home weatherization kits.
  • Donated to local organizations that weatherized homes for customers in need.
  • Held a customer engagement event, providing more than 400 customers with assistance and resources to help manage their bills, energy efficiency kits, pro bono legal aid, Kids to College savings accounts and more.
  • Provided more than 200 free electric fans to help customers beat high temperatures and save on electricity bills throughout the summer.
  • Distributed 650 energy efficiency kits to customers. The kits included money-saving LED lightbulbs, advanced power strips, bathroom faucet aerators and V-seal weatherstripping.

Entergy Mississippi is dedicated to ensuring all customers have access to the resources and support they need to stay safe and comfortable year-round. To learn more about our customer assistance programs, visit .

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than , Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Mississippi, visit the and connect with @EntergyMS on social media.

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Entergy Arkansas donates nearly $380,000 to help vulnerable customers this summer /news/entergy-arkansas-donates-nearly-380-000-help-vulnerable-customers-summer Tue, 01 Oct 2024 02:21:00 +0000 /blog-post/entergy-arkansas-donates-nearly-380-000-help-vulnerable-customers-summer/ “Beat the Heat” bill relief and resources help customers overcome the stress of high temperatures

Little Rock, Ark. – This summer, Entergy Arkansas provided nearly $380,000 through our “Beat the Heat” efforts, helping our low-income customers and communities stay cool and pay their bills throughout the summer. Through Entergy Arkansas’ “Beat the Heat” program, customers received bill payment assistance, fans, energy efficiency kits, home weatherization and invaluable support from local community partners.

“We are committed to helping our customers manage their energy costs during times of high usage by providing bill payment assistance, energy efficiency products and services and other resources,” said Ventrell Thompson, vice president of customer service for Entergy Arkansas. “We understand the financial challenges many of our customers face, and we are here to support them.”

For decades, Entergy Arkansas has partnered with local organizations to ease the burden of hot summer temperatures resulting in increased usage and higher energy costs for our most vulnerable customers. Year after year, this collaborative program provides our customers with energy bill assistance, tools and resources, and support during the critical summer months. Through this program the company:

  • Donated more than $300,000 in funds from Entergy shareholders, employees and customers toThe Power to Care program, which provides energy bill assistance to older adults and customers with disabilities.
  • Provided customers with free access to , an online resource that connects households in need with financial assistance and more.
  • Awarded more than $12,000 in grants to vulnerable customers to provide free resources like electric fans and home weatherization kits.
  • Donated to local organizations that weatherized homes for customers in need.
  • Held in-person customer service events in underserved communities, providing customers with assistance and resources to help manage their bills, energy efficiency kits, pro bono legal aid, Kids to College savings accounts and more.
  • Provided more than 600 free electric fans to help customers beat high temperatures and save on electricity bills throughout the summer.
  • Distributed 70 energy efficiency kits to customers. The kits included money-saving LED lightbulbs, advanced power strips, bathroom faucet aerators and V-seal weatherstripping.

Entergy Arkansas is dedicated to ensuring all customers have access to the resources and support they need to stay safe and comfortable year-round. To learn more about our customer assistance programs, visit .

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

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Entergy New Orleans donates $383,000 to help vulnerable customers “Beat the Heat” /news/entergy-new-orleans-donates-383-000-help-vulnerable-customers-beat-heat Thu, 26 Sep 2024 08:37:00 +0000 /blog-post/entergy-new-orleans-donates-383-000-help-vulnerable-customers-beat-heat/ This summer, Entergy New Orleans provided $383,025.25 through its “Beat the Heat” program focused on helping its low-income customers and communities stay cool and pay their bills throughout the summer. Through Entergy New Orleans’ “Beat the Heat” program, customers received bill payment assistance, fans, energy efficiency kits, home weatherization and invaluable support from local community partners.

“We are dedicated to supporting our customers in need by providing bill payment assistance, distributing essential cooling resources and improving energy efficiency in homes so they can better manage their energy bills,” said Deanna Rodriguez, Entergy New Orleans president and CEO. “Our commitment is to be there for our customers, especially during extreme temperatures. We understand the economic difficulties many are experiencing, and we are here to help.”

For decades, Entergy New Orleans has partnered with local organizations to ease the burden of hot summer temperatures resulting in increased usage and higher energy costs for our most vulnerable customers. Year after year, this collaborative program provides our customers with energy bill assistance, tools and resources, and support during the critical summer months. Through this program the company:

  • Donated more than $3 million in funds from Entergy shareholders, employees and customers toThe Power to Care program, which provides energy bill assistance to older adults and customers with disabilities.
  • Provided customers with free access to , an online resource that connects households in need with financial assistance and more.
  • Awarded more than $7,500.00 in grants to vulnerable customers to provide free resources like electric fans and home weatherization kits.
  • Donated to local organizations that weatherized homes for customers in need.
  • Held Entergy Navigators fairs in underserved communities, providing customers with assistance and resources to help manage their bills, energy efficiency kits, pro bono legal aid, Kids to College savings accounts and more.
  • Provided more than 100 free electric fans to help customers beat high temperatures and save on electricity bills throughout the summer.
  • Distributed 100 energy efficiency kits to customers. The kits included money-saving LED lightbulbs, advanced power strips, bathroom faucet aerators and V-seal weatherstripping.
    Over 4 low-income homes were weatherproofed during neighborhood sweeps that were held in select, underserved communities.

Entergy is dedicated to ensuring all customers have access to the resources and support they need to stay safe and comfortable year-round. To learn more about our customer assistance programs, visit .

For more information about Entergy New Orleans, .

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Entergy provides $3M to help vulnerable customers “Beat the Heat” and save money this summer /news/entergy-provides-3m-help-vulnerable-customers-beat-heat-save-money-summer Fri, 20 Sep 2024 06:30:00 +0000 /blog-post/entergy-provides-3m-help-vulnerable-customers-beat-heat-save-money-summer/ Through energy bill assistance and essential resources, Entergy has helped customers in need stay safe during the severe summer heat

NEW ORLEANS – With soaring high temperatures this summer, Entergy donated $3 million to help its low-income customers become more energy efficient and save money on their energy bills. Through Entergy’s “Beat the Heat” program, customers received bill payment assistance, fans, energy efficiency kits, home weatherization and invaluable support from local community partners. The company also launched Single Stop, a free program that helps households in need access financial assistance and more.

“We are deeply committed to empowering our customers, especially during challenging times like the summer heat,” said Patty Riddlebarger, Entergy’s vice president of corporate social responsibility. “Through our ‘Beat the Heat’ program and our partnerships with local organizations, we’re helping our neighbors stay safe, cool and reduce their energy expenses. We’re proud to provide ongoing support to those who need it most in the communities we serve.”

For 23 years, Entergy has partnered with local organizations across Arkansas, Louisiana, Mississippi and Texas to ease the burden of hot summer temperatures resulting in increased usage and higher energy costs for our most vulnerable customers. Year after year, this collaborative program provides customers with energy bill assistance, tools and resources, and support during the critical summer months. Through this program the company:

  • Donated more than $2.8 million in funds from Entergy shareholders, employees and customers toThe Power to Care program, which provides energy bill assistance to older adults and customers with disabilities.

  • Provided 3 million customers with free access to Single Stop, an online resource that connects households in need with financial assistance and more. More than 8,000 Entergy customers completed the Single Stop screening, which identified more than $61 million in potential financial aid and other resources.

  • Awarded more than $83,250 in grants to vulnerable customers to provide free resources like electric fans and home weatherization kits.

  • Donated $25,000 to local organizations that weatherized homes for customers in need.

  • Held Entergy Navigators fairs in underserved communities, providing customers with assistance and resources to help manage their bills, energy efficiency kits, pro bono legal aid, Kids to College savings accounts and more.

  • Provided more than 3,900 free electric fans to help customers beat high temperatures and save on electricity bills throughout the summer.

  • Distributed over 900 energy efficiency kits to customers. The kits included money-saving LED lightbulbs, advanced power strips, bathroom faucet aerators and V-seal weatherstripping.

  • Over 200 low-income homes were weatherproofed during neighborhood sweeps that were held in select, underserved communities.

Savings programs and bill help

Entergy offers several energy efficiency and bill help programs, including:

  • Our newly launched connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps customers explore simple ways they can lower their electricity use and costs.

  • The Power to Care program provides emergency bill payment help to older adults and customers with disabilities.

  • Our partnership with helps build pathways out of poverty by connecting our customers to available resources in a one-stop site. Single Stop makes it easy for customers to check if they qualify for financial assistance and connects them with opportunities for education, counseling, training and support.

  • lets customers track their energy usage and alerts them on how much power they use each day.

  • allows customers to “level out” spikes in seasonal energy use, making their energy bills more consistent every month.

  • for customers needing flexibility with paying their energy bill.

Entergy is dedicated to ensuring all customers have access to the resources and support they need to stay safe and comfortable year-round. To learn more about our customer assistance programs, visit .

About Entergy

Entergy (NYSE: ETR) is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergy.com and connect with @Entergy on social media. #WePowerLife

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Bill management tools and events help Entergy Texas customers keep cool and save money this summer /news/bill-management-tools-events-help-entergy-texas-customers-keep-cool-save-money-summer Thu, 15 Aug 2024 07:51:00 +0000 /blog-post/bill-management-tools-events-help-entergy-texas-customers-keep-cool-save-money-summer/ The company offers resources to help customers monitor energy use, manage bills and find financial assistance 

THE WOODLANDS, Texas – The past two summers have brought record-level temperatures to Southeast Texas, which led to and higher costs on monthly bills. Entergy Texas is committed to helping our customers stay cool and save money this summer with bill management tools and customer assistance events.

Entergy’s newly launched online is a one-stop shop that connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways to lower electricity use and costs.¬†

“With the heat index in Southeast Texas continuously reaching above 100 degrees this summer, we understand that many of our customers are using more power to stay cool, often for extended periods of time” said Stuart Barrett, vice president of customer service at Entergy Texas. “Since cooling and heating costs can account for more than 50% of an average customer’s monthly electric bill, we created our Bill Toolkit as a resource to make it easier for customers to effectively manage energy usage and offer assistance to those who need a little extra financial help.”

Track your energy use

Bill management tools like empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With the myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections, analyzer tools and more.

Manage your bills your way

Entergy Texas offers several flexible payment options so customers can choose when, where and how they receive their bills.

  • allows customers to pay their bills when it works best for them.
  • allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
  • billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
  • allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Customers interested in deferred payment arrangements or payment extensions are encouraged to visit our mobile app or to see if they automatically qualify. For additional payment options, customers can call 1-800-ENTERGY (1-800-368-3749) and follow our automated response system billing and payment menu.

Customer assistance events

Entergy Texas recently hosted a series of measures through its annual Beat the Heat program, which focuses on helping low-income customers and communities stay cool and pay their bills. In June of this year, the company donated 2,000 box fans to 36 cities and agencies across Southeast Texas, an increase from the 1,300 box fans distributed in 2023. Additionally, the company organized energy efficiency neighborhood sweeps events that offered complimentary A/C tune-ups and energy efficiency upgrades to residents in the Port Arthur and Navasota areas of our service territory.

Find financial assistance

Entergy Texas partners with local and state organizations to connect qualifying customers with financial assistance including:

  • The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
  • makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
  • provides financial assistance for energy bills and other energy-related expenses.

For more ways to save energy and money, customers can visit .

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Entergy Mississippi helps customers keep cool and save money this summer /news/entergy-mississippi-helps-customers-keep-cool-save-money-summer Wed, 14 Aug 2024 01:21:00 +0000 /blog-post/entergy-mississippi-helps-customers-keep-cool-save-money-summer/ JACKSON, Miss. – Extreme heat can increase electricity use and costs, and the past two summers have brought record-level temperatures to our service area and high electricity usage by our customers. Entergy Mississippi is committed to helping our customers stay cool and save money this summer with bill management tools, customer assistance events and programs.

Entergy’s newly launched online connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.

“In the face of extreme temperatures, we’re continuing to take steps to keep costs down for customers with some of the lowest electricity rates in the country,” said Robbie Kemp, vice president of customer service. “To help our customers take control of their budget and save money in extreme heat, we are connecting them with tools to monitor their energy use, manage their bills and find financial assistance.”

Track your energy usage

Bill management tools like empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity usage over time can help customers identify habits that contribute to higher usage and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

Manage your bills your way

Entergy Mississippi offers several flexible payment options so customers can choose when, where and how they receive their bills.

  • allows customers to pay their bills when it works best for them.
  • allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
  • billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
  • allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy Mississippi encourages customers who may need additional payment options to reach out before a payment is due. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app or .

Find financial assistance

For customers needing assistance to pay their bills, Entergy Mississippi is here to help. Throughout this summer, Entergy Mississippi is implementing a series of measures through its “Beat the Heat” program focused on helping our low-income customers and communities stay cool and pay their bills.

Most recently, the program assisted than 400 customers in Cleveland, Mississippi. Entergy volunteers partnered with local community advocate organization Boss Lady Economic Planning Development to distribute energy efficiency kits, box fans, cases of water, lawn chairs, and plastic swimming pools. Customers in Jackson received energy efficiency kits and box fans at a drive-thru event held in partnership with New Horizon Church.

Customers received beat the heat resources and information at a customer engagement event held in Cleveland.

 

In addition, Entergy Mississippi partners with local and state organizations to connect qualifying customers with financial assistance including:

  • The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
  • makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
  • provides financial assistance for energy bills and other energy-related expenses.

For more ways to save energy and money, customers can visit .

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than , Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Mississippi, visit the and connect with @EntergyMS on social media.

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Manage your usage and stay cool this summer with Entergy’s new Bill Toolkit /news/manage-your-usage-stay-cool-summer-with-entergy-s-new-bill-toolkit Fri, 02 Aug 2024 08:53:00 +0000 /blog-post/manage-your-usage-stay-cool-summer-with-entergy-s-new-bill-toolkit/ The website is a one-stop shop to help customers manage energy usage and save money

THE WOODLANDS, Texas – Signs of summer are already here, and extreme heat persists in Texas. After experiencing record breaking heat indexes in 2023, Entergy Texas is providing tips on how to prepare your home for the high-heat and manage your bill this summer with our newly launched . The site helps customers manage energy usage and save money through energy efficiency and bill assistance programs. Examples of products and services offered through our program, available at little to no cost, include AC tune-ups, LED bulbs, smart thermostats, duct sealing and insulation.

Additionally, this program offers home assessments that yield energy efficiency recommendations. A Home Performance with ENERGY STAR assessment reduces the up-front cost of installing energy efficiency upgrades.

Customers also can save money with these quick and easy energy efficiency tips:

  • Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
  • Set your thermostat to the highest comfortable temperature. The smaller the difference between the inside and outside temperatures, the lower your energy usage and bill will be.
  • Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage.
  • Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
  • Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
  • Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.
  • Use the myAdvisor tool on . The usage and cost tool can compare usage history by month, day and hour.

For customers needing help with their bill, Entergy Texas’ Bill Toolkit provides an overview of payment options, such as level billing, pick-a-date assistance programs, such as The Power to Care program. Entergy Texas partners with third party agencies that provide utility bill assistance for seniors, disabled individuals and programs that are income-based. You also may be eligible to receive federal payment assistance through the Comprehensive ϳԹ Assistance Program or .

For more information, visit for the tools and resources you need to understand your bill, reduce your usage or look for assistance programs and services available to you.

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More than 400 customers access tools and resources to beat the heat /blog/more-than-400-customers-access-tools-resources-beat-heat Thu, 25 Jul 2024 04:15:00 +0000 /more-than-400-customers-access-tools-resources-beat-heat More than 400 Entergy Mississippi customers from the Cleveland and Greenville areas got out of the heat to learn how to beat the heat at the Bolivar County Expo Center in Cleveland earlier this month. Entergy partnered with local community advocate organization Boss Lady Economic Planning Development, led by Pam Chatman, to hold the half-day event. The customer engagement event showcased a variety of Entergy tools and programs that help customers manage energy usage and bills.

“Our objective was to create an opportunity for customers to learn about our programs and services as well as discuss any questions they may have about their bills or service,” said Ann Becker, senior manager of sustainability for Entergy. “We partnered with a local community organization led by Dr. Pam Chatman, who is really committed to the community, and she made sure the community was aware of this opportunity. The response was very positive.”

Customers learned about that will help them manage their energy usage while staying comfortable this summer. “We helped our customers with tips on managing their usage and their bills during the summer heat,” said Lindsey Peyton, customer service manager in Cleveland. “We also introduced our participants to our new . It is a one-stop online resource for financial assistance and energy efficiency tips.”

The event also gave customers the opportunity to learn more about a variety of other services and programs Entergy offers. Qualifying customers were connected to available financial assistance, including Entergy’s for low-income older adults and customers with disabilities.

Customers learned about adding to their homes and businesses. Those who qualified were also able to enroll in our Kids to College matching savings account program on site.

“I think what I liked best was Entergy encouraging me how best to secure my home for energy,” said Jimmy Ware, an Entergy customer from Boyle. “I love to see Pam Chatman out here blessing the community and the community coming together. It was a good community event. We signed up for information on how to have better lighting around our home, so that was good information.”

Participants were treated to demonstrations of the protective equipment Entergy’s lineworkers wear and use to stay safe while doing their jobs. The protective equipment included rubber sleeves, rubber gloves, insulated protective equipment, fire retardant clothing, line hoses, blankets, insulator hoods, hard hats, safety glasses and more.

“They let me try on some of their equipment,” said Mary Johnson, an Entergy customer from Cleveland. “I got the chance to go outside and cut some wires like they use and I did it! It’s been helpful and a good learning experience.”

Electrical safety principles were also highlighted by the Arcs and Sparks demonstration, which educates customers on staying safe around power lines and the importance of keeping limbs, ladders, balloons and other items from coming into contact with the lines.

“I live here. This is my community and these are my customers—customers I see every day at the grocery store and the gas station,” said Lacey Little, line supervisor, Cleveland. “This event gave us the opportunity to explain exactly what we do. It was a good feeling.”

Entergy also partnered with North Mississippi Rural Legal Services to offer free legal guidance on a variety of topics, including .

Entergy and Boss Lady Economic Planning Development have worked together on several energy efficiency kit giveaways and activities to help Deltans over the past several years.

“It’s getting hot; bills are rising, so people had questions on what they can do,” said Chatman. “I have had a partnership with Entergy for so many years. It helps me to serve people and meet them where they are, so I’m just grateful to Entergy for choosing me to be one of their partners.”

In addition to gaining information, accessing resources, signing up for programs and having their questions answered, participants were given several items that will help them stay cool and reduce their bills this summer. ϳԹ efficiency kits, box fans, cases of water, lawn chairs, and plastic swimming pools that children love to play in during the summer were given away.

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Entergy Arkansas hosts customer assistance event /news/entergy-arkansas-hosts-customer-assistance-event Tue, 16 Jul 2024 01:55:00 +0000 /blog-post/entergy-arkansas-hosts-customer-assistance-event/ In-person help with bill management available this Thursday

LITTLE ROCK, Ark. – As hot summer temperatures return throughout the state, Entergy Arkansas is taking action to help customers save money and manage their utility bills.

Entergy Arkansas is committed to helping our customers manage their usage and bills through a toolkit of savings offerings and programs.

For our customers in the Little Rock area, we will be hosting an in-person event on July 18, in partnership with local community advocate organization . The event will be 10 a.m. – 1 p.m. at 3701 Springer Boulevard in Little Rock. Entergy Arkansas employees will be on hand to answer customer questions about their accounts and a variety of other services.

  • Participants will learn about that help customers save money while staying comfortable.

  • Qualifying customers will be connected to available financial assistance, including the federal and Entergy’s The Power to Care Program for low-income older adults and customers with disabilities.

  • Participants will be introduced to that empowers customers with resources and available assistance options through a one-stop online shop at .

  • Limited quantities of free box fans and energy efficiency kits will be available, along with other giveaways.

The event will also give customers the opportunity to engage with Entergy Arkansas on a variety of other services and programs, too.

  • Qualifying customers can enroll in our Kids to College matching savings account program.

  • Representatives from the will be on hand to help eligible customers complete applications for

  • Electrical safety principles will be demonstrated through our Arcs and Sparks presentations and personal protective equipment exhibits.

  • Information on adding security lighting to your home or business will be shared.

  • Free legal guidance on a variety of topics will be accessible through .

The past two summers have brought some of the hottest weather on record – reaching three-digit temperatures across our service area and leading to record-level electricity usage by our customers.

Since cooling costs can make up more than 55% of an average customer’s electric bill, Entergy Arkansas want to help customers save money with tools that can help.

Customers who cannot attend the Watershed event can explore Entergy Arkansas’ for ways to manage their energy usage and take more control of their electric bills. From Entergy Solutions programs to customized bill payment options, the toolkit can lead to bill savings for customers.

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

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