Entergy – Entergy We power life. Tue, 01 Feb 2022 08:15:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 /wp-content/uploads/2024/06/cropped-FavIcon-32x32.png Entergy – Entergy 32 32 Entergy Mississippi Customers Can Receive Free Tax Prep /news/entergy-mississippi-customers-can-receive-free-tax-prep Tue, 01 Feb 2022 08:15:00 +0000 /blog-post/entergy-mississippi-customers-can-receive-free-tax-prep/ Volunteers will also help qualifying customers claim their Earned Income Tax Credits

JACKSON, Mississippi – For more than 12 years, Entergy Mississippi employees have volunteered to help customers who qualify for the federal Earned Income Tax Credit receive help claiming the money they have earned. And this year is no different.

The company is also continuing its partnership with community advocates to support free IRS-certified Volunteer Income Tax Assistance tax preparation services for qualifying customers. Funding for this effort is provided through shareholder contributions and does not impact customer bills.

Since 2009, Entergy’s support of Volunteer Income Tax Assistance sites has helped return $298 million to more than 164,000 residents throughout the company’s utility service area in Arkansas, Louisiana, Mississippi and Texas. In Mississippi, nearly 35,000 residents have received more than $76 million.

The federal government estimates EITC has lifted more than 5.6 million people out of poverty, including 3 million children. However, one out of five people who qualify for the EITC fail to claim it.

“The EarnedIncome Tax Creditis one of our country’s more effective tools for lifting low-income workers and their families above the poverty line,” said Amy Davidson, Entergy Mississippi senior public affairs representative.“Our goal is to increase the amount of federal money returned to our customers by raising awareness of the credit and supporting VITA sites to help qualified customers avoid high fees.”

Free tax preparation services are provided at VITA sites throughout the 2022 tax season. At local VITA sites, IRS-certified volunteers from Entergy Mississippi and community partners will be available to help residents who earn $57,000 or less determine if they qualify to receive the tax benefits. Qualifying families can receive as much as $6,700 through EITC.

In some VITA locations, local community partners are offering appointments for tax preparation services, drop-off tax prep services, financial coaching, budget workshops, free legal services and more. Contact the provider in your community to confirm available services. VITA site locations are available at entergy.com/freetaxhelp or by calling 211. Residents may sign up to have their taxes prepared at . Information from getyourrefund.org will be used to match a tax filer with a nearby VITA provider.

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 456,000 customers in 45 counties. Entergy Mississippi is a subsidiary ofϳԹ,an integrated energy company engaged in electric power production, transmission and retail distribution operations. Entergy delivers electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy owns and operates one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including7,000 megawatts of nuclear power. Headquartered in New Orleans, Louisiana, Entergy has annual revenues of $10 billion and approximately 12,500 employees. Learn more at entergy.com and follow @Entergy on social media.

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Entergy Mississippi Names Customer Service Managers /news/entergy-mississippi-names-customer-service-managers Wed, 24 Nov 2021 06:38:00 +0000 /blog-post/entergy-mississippi-names-customer-service-managers/ Johnston, Love and Upkins apply career experience to customer service positions

JACKSON, Mississippi – Entergy Mississippi, LLC has named three new leaders to its customer service team:

Robert Johnston, customer service manager II in Southaven, joined Entergy in 2015 as a lighting sales coordinator in Arkansas. He moved into the same role in New Orleans before becoming a customer service manager for Entergy New Orleans. Before Entergy, he spent more than 25 years at Memphis Light, Gas & Water, working in operations, customer service, economic development, residential services and marketing. Johnston has a bachelor’s degree in business administration from the University of Memphis and an associate degree in electrical engineering technology from State Technical Institute at Memphis.

Victoria Love, customer service manager for Vicksburg and Port Gibson, joined Entergy Mississippi in 2009. She has worked as a customer service representative in Jackson and supported the Entergy Business Center and Verification Desk. Love also worked as a meter services specialist and distribution operator. Before joining Entergy, Love served in the U.S. Army Reserve for six years. She is a founding member of Best Friends Feeding, a Jackson-based nonprofit organization that provides meals and outreach services. Love attends Belhaven University where she is pursuing a bachelor’s degree in business administration and management.

Curnis Upkins III joined Entergy in October as customer service manager II in Jackson. He has more than 10 years’ experience with the Hinds County Economic Development Authority, where he was acting executive director and director of business development. Upkins also worked in economic development and program manager positions at the Area Development Partnership and Jackson State University, respectively. Upkins has served on the Historic Preservation Commission and the Mississippi Economic Development Council. He is a founding organizer of 1 Million Cups, a Jackson-area entrepreneurship event. Upkins earned a bachelor’s degree in business administration from The University of Southern Mississippi and a master’s degree in urban and regional planning from Jackson State University.

All three leaders oversee customer service and are responsible for a portfolio of managed accounts and relationships with municipalities, and community and civic organizations in their respective coverage areas.

 About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 456,000 customers in 45 counties. Entergy Mississippi is a subsidiary of¬†ϳԹ,¬†an integrated energy company engaged in electric power production, transmission and retail distribution operations. Entergy delivers electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy owns and operates one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including¬†7,000 megawatts of nuclear power. Headquartered in New Orleans, Louisiana, Entergy has annual revenues of $10 billion and approximately 12,500 employees.‚ÄØLearn more at‚ÄØentergy.com‚ÄØand follow‚ÄØ@Entergy‚ÄØon social media.

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