Hurricane Isaac – Entergy We power life. Sat, 29 Sep 2012 08:27:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 /wp-content/uploads/2024/06/cropped-FavIcon-32x32.png Hurricane Isaac – Entergy 32 32 Entergy Shareholders Donate $355,000 for Community Agencies to Support Hurricane Isaac Victims /news/entergy-shareholders-donate-355-000-for-community-agencies-to-support-isaac-victims Sat, 29 Sep 2012 08:27:00 +0000 /blog-post/entergy-shareholders-donate-355-000-for-community-agencies-to-support-isaac-victims/ Entergy’s Louisiana utilities announce donations to benefit United Way, Red Cross, Second Harvest, St. Bernard Project, Our Daily Bread, Baton Rouge Food Bank; Companies also expand bill assistance programs for customers in affected areas

BATON ROUGE, La.Ìý–ÌýIn the wake of Hurricane Isaac’s damaging winds and flooding, Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. are joining community partners to support Isaac relief efforts as well as expanding their own bill-assistance programs to help customers affected by the storm.

“Now is the time to focus on our customers, our neighbors and our communities as they continue to struggle to return their lives to normalcy and to overcome the financial difficulty this hurricane has caused,” said Bill Mohl, president and chief executive officer of Entergy Louisiana and Entergy Gulf States Louisiana. “Our communities are not getting the level of national outpouring of aid and assistance as in the past. This makes this a local challenge that only neighbors helping neighbors can fix.”

Helping communities rebuild and recover with food and financial assistance

Entergy’s $355,000 donation to the United Way will provide service referrals/case-management services, food assistance, and rebuilding assistance for impacted families and individuals. The organizations that will benefit from the donation include Second Harvest of Greater New Orleans and Acadiana, Our Daily Bread, Catholic Charities and the Greater Baton Rouge Food Bank. They will provide food assistance for families south of the lake, on the Northshore and in Baton Rouge respectively. The United Way of Southeast Louisiana and American Red Cross of Southeast Louisiana will provide shelter, counseling and housing assistance to the hurricane victims. St. Bernard Project will provide rebuilding assistance for families who lost their homes in the storm.

“Once again, Entergy has stepped forward in a time of great need. As families struggle to recover from Hurricane Isaac, Entergy’s investment in United Way and our community-impact partners will aid us in our efforts to rebuild lives and communities affected by the storm,” said G. Gary Ostroske, president and chief executive officer of United Way of Southeast Louisiana.

“St. Bernard Project believes that citizens deserve a prompt, efficient and predictable path to recovery,” said Zack Rosenburg, Esq., director of the St. Bernard Project. “With Entergy’s continued partnership and support, SBP will work to ensure that Isaac-impacted families are delivered this promise.”

Entergy’s bill assistance program expanded for Isaac victims

Since Aug. 29, Entergy Louisiana and Entergy Gulf States Louisiana have been working with customers impacted by Hurricane Isaac to help ease post-storm financial burdens by offering a number of bill payment-assistance options. In support of a request by the region’s Louisiana Public Service Commissioners Lambert Boissiere III and Eric Skrmetta, Entergy is expanding and extending several bill payment-assistance programs through Oct. 15.

Upon customer request in south Louisiana Isaac-impacted areas, Entergy will:

  • extend the bill due date 30 days;
  • waive late fees through Oct. 15;
  • Eliminate non-payment disconnections for 30 days.

In addition to these intermediate bill-relief options, a special bill-deferral program is being implemented for customers facing long-term issues due to the severe flooding brought on by the slow-moving storm.

Victims impacted by flooding from Hurricane Isaac (Jefferson, Plaquemines, St. Bernard, St. Charles, St. John the Baptist, St. Tammany, Tangipahoa and Washington parishes) also can take advantage of a special payment program that will allow them to defer one-third of their bill for up to six months, with up to 12 months to repay any amounts deferred through the program.

Customers should either work with their local charities, contact Entergy at 1-800-ENTERGY or visit for information about these bill payment-assistance programs.

For more information about how to qualify and apply for need-based assistance from the charitable agencies, visit for links to the partnering agencies.

Entergy’s Louisiana utility companies serve more than one million customers through the operating companies Entergy Louisiana, LLC and Entergy Gulf States Louisiana, L.L.C. With operations in southern, central and northeastern Louisiana, the companies are part of ºÚÁϳԹÏÍø’s electric system serving 2.8 million customers in Louisiana, Arkansas, Mississippi and Texas.

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Entergy Provides Hurricane Isaac Update /news/entergy-provides-hurricane-isaac-update Wed, 19 Sep 2012 11:00:00 +0000 /blog-post/entergy-provides-hurricane-isaac-update/ NEW ORLEANS – After slow-moving Hurricane Isaac struck southeastern Louisiana in late August, leaving more than 787,000 customers from Louisiana, Mississippi and Arkansas without electricity, ºÚÁϳԹÏÍø (NYSE: ETR) today provided an update on preliminary financial effects, liquidity resources and recovery initiatives.

Total restoration costs for the repair and/or replacement of the electrical facilities in areas with damage from Hurricane Isaac are estimated to be in the range of $400 million to $500 million. Each utility company is responsible for its restoration cost obligations and for recovering its storm-related costs. While Entergy also expects temporary power outages associated with Isaac to reduce reported revenues for the current quarter in the heavily affected service territories, Entergy believes total liquidity available to the utility companies is sufficient to meet their current obligations.

All reasonable avenues for storm cost recovery are under consideration, including but not limited to accessing funded storm reserves, securitization or other alternative financing, traditional retail recovery on an interim and permanent basis and insurance, to the extent coverage is available and deductibles are met.

Hurricane Isaac Assessment
Hurricane Isaac made two landfalls in Louisiana, both south of the city of New Orleans. The first was just southwest of the mouth of the Mississippi River in Plaquemines Parish and occurred the evening of Aug. 28, 2012, and the second was just west of Port Fourchon and occurred in the early hours of Aug. 29 with maximum sustained winds of 80 miles-per-hour. The storm caused significant outages in Louisiana and Mississippi, and later in Arkansas. Its slow crawl along coastal Louisiana parishes caused high winds, storm surge and rain squalls that relentlessly pounded southeastern Louisiana over a two-day period causing extensive damage including flooding in several areas.

Isaac left more than 787,000 customers without power (non-coincident peak), making it the fourth-most significant storm in Entergy’s history in terms of outages. The only storms with larger outages have been Hurricane Katrina with 1.1 million affected customers, Hurricane Gustav with 964,000 affected customers and Hurricane Rita with 800,000 affected customers.

Once conditions after Isaac were safe to commence restoration, crews safely restored power to more than 85 percent of customers within five days (in fact, 92 percent). By comparison, it took seven days to reach the 85 percent restoration level for Hurricane Ike in 2008, eight days for Gustav in 2008, 13 days after Rita in 2005, and 16 days following Katrina in 2005, excluding extended restoration customers (Katrina, in particular, left over 122,000 customers incapable of taking electricity service).

Statistics on Hurricane Isaac’s restoration are included in Appendix A to this release.

Entergy’s utilities experienced extensive damage to their distribution systems as a result of Hurricane Isaac. Based on preliminary estimates, counted as damaged or destroyed are 4,500 poles and 2,000 transformers. Isaac also knocked 95 transmission lines out of service along with 144 substations. No material damage at the utilities’ fossil or nuclear power plants has yet been identified, but detailed assessments are under way.

As of 1:00 p.m. yesterday, 94 of the 95 affected transmission lines and 142 of the 144 affected substations had been restored.

Preliminary Hurricane Isaac Financial Effects
Total restoration costs for the repair and/or replacement of the electrical facilities in areas with damage from Hurricane Isaac are estimated to be in the range of $400 million to $500 million. Estimated amounts for Entergy’s utility companies that were significantly affected by Isaac are shown in Table 1.

Table 1: Preliminary Hurricane Isaac Restoration Costs by Company

(U.S. $ in millions)

Ìý

Company

Estimated Amount

Entergy Arkansas

10

Entergy Gulf States Louisiana

70 – 90

Entergy Louisiana

240 – 300

Entergy Mississippi

30 – 40

Entergy New Orleans

50 – 60

ÌýÌý Total

400 – 500

Entergy also expects temporary power outages associated with Isaac to reduce reported revenues for the current quarter in the heavily affected service territories.

Recovery Initiatives
Entergy’s utilities are considering all reasonable avenues to recover storm-related costs from Isaac, including but not limited to accessing funded storm reserves, securitization or other alternative financing, traditional retail recovery on an interim and permanent basis and insurance, to the extent coverage is available and deductibles are met. Entergy noted that it is unable to predict the degree of success it may have in these initiatives and the amount of restoration costs it may recover or the timing of such recovery, although Entergy believes that utilities are entitled to recover prudently incurred storm costs in accordance with applicable regulatory and legal principles.

Liquidity
Each utility company is responsible for its restoration cost obligations and for recovering its storm-related costs. As of Aug. 31, 2012, the utility companies had in aggregate $503 million of cash and cash equivalents on hand, $322 million of funded cash storm reserves and $740 million of available credit capacity under revolving credit facilities, subject to debt covenants (discussed below) and financing authority limits. The Entergy System money pool arrangement, whereby the utility companies may seek to borrow from other participants, provides another potential source of liquidity to the affected utility companies, also subject to the short-term borrowing authority limits. Entergy believes the total liquidity available to the affected utility companies from these sources is sufficient to meet their current obligations, and can be further augmented by unused long-term debt authority, subject to debt covenants.

Entergy also noted that it had additional liquidity and other financing sources that could be available to the utility companies under certain circumstances. These sources include additional cash on hand at the parent and other subsidiaries and $1.7 billion of undrawn capacity under the ºÚÁϳԹÏÍø revolving credit facility as of the end of August 2012. ºÚÁϳԹÏÍø’s revolving credit facility requires it to maintain a consolidated debt ratio of 65 percent or less of its total capitalization. The credit facilities for the utility companies have similar covenants. ºÚÁϳԹÏÍø also has a $500 million commercial paper program authorized by the board of directors, which provides a potential alternative source of capital to the undrawn capacity under the revolving credit facility.

The Entergy utility companies and consolidated cash position and available short-term and long-term financing authority by utility company are outlined in Appendix B.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

Additional investor information can be accessed online at
www.entergy.com/investor_relations

In this news release, and from time to time, ºÚÁϳԹÏÍø makes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Except to the extent required by the federal securities laws, Entergy undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

Forward-looking statements involve a number of risks and uncertainties. There are factors that could cause actual results to differ materially from those expressed or implied in the forward-looking statements, including (a) those factors discussed in: (i) ºÚÁϳԹÏÍø’s Form 10-K for the year ended December 31, 2011; (ii) ºÚÁϳԹÏÍø’s Form 10-Q for the quarters ended March 31, 2012 and June 30, 2012; and (iii) ºÚÁϳԹÏÍø’s other reports and filings made under the Securities Exchange Act of 1934; (b) uncertainties associated with rate proceedings, formula rate plans and other cost recovery mechanisms; (c) uncertainties associated with efforts to remediate the effects of major storms and recover related restoration costs; (d) nuclear plant relicensing, operating and regulatory risks, including any changes resulting from the nuclear crisis in Japan following its catastrophic earthquake and tsunami; (e) legislative and regulatory actions and risks and uncertainties associated with claims or litigation by or against ºÚÁϳԹÏÍø and its subsidiaries; (f) conditions in commodity and capital markets during the periods covered by the forward-looking statements, in addition to other factors described elsewhere in this release and subsequent securities filings; and (g) risks inherent in the proposed spin-off and subsequent merger of ºÚÁϳԹÏÍø’s electric transmission business with a subsidiary of ITC Holdings Corp. ºÚÁϳԹÏÍø cannot provide any assurances that the spin-off and merger transaction will be completed and cannot give any assurance as to the terms on which such transaction will be consummated. The spin-off and merger transaction is subject to certain conditions precedent, including regulatory approvals and approval by ITC Holdings Corp. shareholders.

Appendix A provides Hurricane Outage Restoration Statistics

Appendix A:Ìý Outage Restoration Statistics – Retail Electric Customers

Ìý

Number of Outages

Ìý

Isaac

Ìý

Gustav

Ìý

Ike

Ìý

Katrina

Ìý

Rita

Retail electric customersÌýÌý

ÌýÌý (in thousands) (a)

787

964

705

1,091

800

Number of days to restore 85% of customers (b)

5

8

7

16

13

(a) Non-coincident peak.

(b) Excludes extended restoration customers not capable of taking service.

Appendix B provides Liquidity Sources and Financing Authority

Appendix B:Ìý Liquidity Sources and Financing Authority (subject to debt covenants)

As of Aug. 31, 2012

(U.S. $ in millions)

Company

Cash and Cash Equivalents

Funded Cash

Storm Reserves

Available
Bank Line
Capacity

Available
Short-Term
Authority

Ìý

Available
Long-Term

Authority

Entergy Arkansas

7

170

250 (c)

675 (d)

Entergy Gulf States Louisiana

177

87

150

200

1,520

Entergy Louisiana

185

187

200

250

1,300

Entergy Mississippi

24

32

70

175 (c)

759

Entergy New Orleans

16

87

233

Entergy Texas

57

150

200

274

System ºÚÁϳԹÏÍø Resources

157

870

Other

53

Total Utility Companies

503

322

740

1,319

5,631

ºÚÁϳԹÏÍø and all other subsidiaries

603

1,747 (e)

(f)

(f)

Entergy Consolidated

1,106

322

2,487

1,319

5,631

(c) $20 million of Entergy Arkansas’ available bank line capacity and $70 million of Entergy Mississippi’s available bank line capacity would count against available short-term borrowing authority if drawn.

(d) Reflects $450 million of unsecured/first mortgage bond authority and $225 million of long-term debt authority.

(e) Board-authorized $500 million commercial paper program provides an alternative source to revolver borrowings.

(f) None required.

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Hurricane Isaac Restoration Continues in Hardest-Hit Louisiana Areas /news/isaac-restoration-continues-in-hardest-hit-louisiana-areas Fri, 07 Sep 2012 11:46:00 +0000 /blog-post/isaac-restoration-continues-in-hardest-hit-louisiana-areas/ 1,650 Customers in South Louisiana Cannot Take Power due to Flooding

NEW ORLEANS – Entergy is focusing its restoration efforts on about 3,400 customers who are able to safely take power. At its peak, the storm left approximately 704,000 customers in Louisiana without power.

The majority of those customers are in lower Plaquemines Parish, where the restoration effort is very dynamic due to yesterday’s high winds and the slow rate that water is receding.

Restoration was hindered in Buras Wednesday when the area experienced heavy winds and rain with lightning and tornado warnings. Crews had to stop work and hunker down as the severe weather passed.

Entergy currently has more than 600 workers dedicated to Plaquemines Parish. To maximize productivity and speed restoration, a staging site was established in Buras to house and feed crews.

Entergy continues to work with parish officials and local law enforcement to develop access plans, which include moving equipment over levee tops.

Revised assessments show we will get some customers restored earlier and some later than anticipated.

  • Improved road conditions on the East Bank of Plaquemines will allow complete restoration by Sept. 10, instead of Sept. 20.
  • Complete restoration for the West Bank of Plaquemines is now projected for Sept. 12; 80 percent restoration is projected for Sept. 8.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclearÌýpower, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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DOE Official Assesses Hurricane Isaac Damage /news/doe-official-assesses-hurricane-isaac-damage Thu, 06 Sep 2012 11:15:00 +0000 /blog-post/doe-official-assesses-hurricane-isaac-damage/ Calls Pace of Restoration Progress “Unbelievable”

NEW ORLEANS –ÌýA U.S. Department of ºÚÁϳԹÏÍø official from the Office of Electricity Delivery and ºÚÁϳԹÏÍø Reliability praised ºÚÁϳԹÏÍø for its response to Hurricane Isaac after completing a preliminary inspection of the damage and restoration work in Louisiana.

“The typical benchmark for utility companies is to restore power to 70 percent of customers within five to seven days. The pace of Entergy’s restoration, restoring power to 90 percent of its customers in four to five days, is unbelievable,” said William Bryan, deputy assistant secretary for infrastructure security and energy restoration.

“This is one of the best restorations we’ve seen in recent memory and Entergy should be commended,” Bryan added.

The entire Gulf Coast region has made tremendous progress rebuilding since Hurricane Isaac made landfall Aug. 28, he said.Ìý A preliminary assessment shows the nation’s critical oil and gas infrastructure sustained minimal damage while the electrical infrastructure supporting the region is now more than 98 percent restored.

“Although there is still more to do, those involved in restoration efforts should be proud for what was achieved.Ìý Your customers were well served,” Bryan said.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclearÌýpower, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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Hurricane Isaac Restoration Work Continues /news/isaac-restoration-work-continues Sun, 02 Sep 2012 11:50:00 +0000 /blog-post/isaac-restoration-work-continues/ Damage Estimates, Restoration Times Provided

NEW ORLEANS –ÌýEntergy crews restored power to tens of thousands more homes and businesses today as they continued repairing damage left by Hurricane Isaac. As of 4 p.m. Saturday, Entergy’s storm team had restored electricity to approximately 389,000 of the 769,000 customers who were left in the dark by the slow-moving Isaac’s relentless winds and heavy rain.

In the hardest hit areas of southeast Louisiana, crews were hard at work early Saturday morning and were expected to work late into the evening restoring electricity. Approximately 13,000 of the 16,000 restoration workers are in more than 30 parishes around the state affected by Isaac.

“Many of our customers are facing another night without electricity, and we understand that patience is running thin,” said Bill Mohl, president and CEO of Entergy Louisiana. “We have crews in all parishes restoring electricity, and we will work safely and steadily to get everyone’s lights back on.”

Isaac has left his mark on Louisiana. Although totals may change once restoration is completed, preliminary damage estimates from the storm’s impact in Louisiana include:

  • Damaged poles – 6,200
  • Spans of Wire Down – 6,000
  • Damaged Transformers – 2,000
  • Broken Cross Arms – 4,000
  • Damaged Service Lines to Customers – 3,000
  • Spans With Trees on Them – 5,500

Also Saturday, Entergy released parish-by-parish restoration estimates. The table is included at the end of this release.

“While these are only estimates, we hope this information provides some guidance to our customers so they and their families can make plans until we are able to get their power restored,” Mohl said. Ìý“We will continue to work hard and further refine these estimates. Our hope is to get power restored sooner than called for in these initial estimates.”

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclearÌýpower, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

ESTIMATED RESTORATION BY PARISH

Ìý Ìý Ìý

Parish

Estimated 70%

ÌýRestored Date

Estimated 90%

Restored Date

Ascension

9/1/2012

9/2/2012

E. Baton Rouge

9/1/2012

9/2/2012

E. Feliciana

9/1/2012

9/2/2012

Iberville

9/1/2012

9/2/2012

Livingston

9/2/2012

9/2/2012

Pointe Coupee

9/1/2012

9/2/2012

W. Baton Rouge

9/1/2012

9/2/2012

W. Feliciana

9/1/2012

9/2/2012

Acadia

complete

100% by 9/1

Iberia

complete

100% by 9/1

Lafayette

complete

100% by 9/1

St. Landry

complete

100% by 9/1

St. Martin

complete

100% by 9/1

Vermilion

complete

100% by 9/1

Ascension (Donaldsonville)

2-Sep

3-Sep

*Livingston

2-Sep

5-Sep

*St John The Baptist

3-Sep

6-Sep

St. Helena

1-Sep

3-Sep

*St. James

3-Sep

5-Sep

*St. Tammany

2-Sep

5-Sep

*Tangipahoa/North

1-Sep

3-Sep

*Tangipahoa/South

2-Sep

5-Sep

*Washington

31-Aug

3-Sep

East Jefferson

3-Sep

5-Sep

Jefferson

4-Sep

6-Sep

Jefferson (Grand Isle)

2-Sep

3-Sep

Assumption (Labadieville)

2-Sep

3-Sep

Iberville (Plaquemine/White Castle

2-Sep

3-Sep

Lafourche

2-Sep

3-Sep

Orleans

3-Sep

5-Sep

Plaquemines

6-Sep

8-Sep

*St. Bernard

5-Sep

7-Sep

St. Charles

2-Sep

4-Sep

Terrebonne

1-Sep

2-Sep

Orleans

3-Sep

5-Sep

* High water issues continue to restrict access to the area

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Hurricane Isaac Delivers Strong Blow to Entergy System /news/hurricane-isaac-delivers-strong-blow-entergy-system Fri, 31 Aug 2012 10:58:00 +0000 /blog-post/hurricane-isaac-delivers-strong-blow-entergy-system/ Slow-moving Storm Fourth Largest in Company History

NEW ORLEANS –ÌýIsaac knocked out power to more than 769,000 Entergy utility customers Thursday as the slow-moving storm continued wreaking havoc on its path through Louisiana, Mississippi and Arkansas.

At its peak early Thursday morning, Isaac left 769,458 customers without power, making it the fourth-most damaging storm in Entergy history in terms of outages. The only storms with larger customer impacts have been Katrina with 1.1 million affected customers, Gustav with 964,000 and Rita with 800,000.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý

A storm team of more than 12,000 began restoring power early Thursday morning, working to overcome significant challenges from flooding and downed trees blocking access to storm-damaged areas. In addition, road closures and heavy traffic are making it difficult to move crews to where damage is heaviest.

By 4 p.m. Entergy had restored power to approximately 97,000 customers.Ìý

“Isaac stuck around longer than anyone wanted and continues to cause significant challenges as we work to restore power as quickly and as safely as possible,” said Greg Grillo, Entergy’s incident storm commander. “We planned for the worst, and despite the initial obstacles, our team of more than 12,000 is hard at work repairing damage and getting the lights back on for our customers as safely and quickly as possible. Our crews will work 16 hours every day until we restore power to all of our customers who can take power.”

As of 4 p.m. Thursday, a total of 30 transmission substations were out in Louisiana and Mississippi. In addition, the number of damaged transmission lines included one in Entergy Arkansas, 13 in Entergy Mississippi, 34 in Entergy Louisiana, three in Entergy New Orleans and 12 in Entergy Gulf States Louisiana. No Entergy fossil or nuclear power plants were damaged by the storm, and employees at Entergy’s Waterford 3 nuclear power plant began preparing to restart the plant Thursday afternoon. The plant, located 25 miles from New Orleans, was safely shut down Tuesday in advance of Isaac’s landfall.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclearÌýpower, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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Hurricane Isaac Pounds South Louisiana /news/hurricane-isaac-pounds-south-louisiana Wed, 29 Aug 2012 23:16:00 +0000 /blog-post/hurricane-isaac-pounds-south-louisiana/ Customer Outages Total 409,000; More Expected as Storm Moves Through Louisiana

NEW ORLEANS –ÌýHurricane Isaac’s high winds and slow trek through southeastern Louisiana have caused extensive outages to Entergy’s power grid. As of 5 a.m. Wednesday, 409,000 customers were without electricity in Louisiana.

Isaac came ashore in Plaquemines Parish at 6:45 p.m. Tuesday with maximum sustained winds of 80 mph. Its slow crawl along coastal Louisiana parishes caused high winds and rain squalls to continually pound southeastern Louisiana throughout the night. The storm’s high winds are lingering in south Louisiana, causing the restoration process to be delayed.Ìý Crews are not able to hit the streets in full force until the winds are below 30 mph.

“Isaac is testing everyone’s patience with its slow movement through south Louisiana,” said Bill Mohl, Entergy Louisiana, LLC president and CEO. “We are ready to mount a counterattack to Isaac’s onslaught just as soon as the weather conditions allow us to do so.”

Entergy spent the past several days amassing a workforce of more than 4,000 company and contract workers to respond to Isaac’s aftermath. Very early assessments indicate the company will be facing a range of rebuilding and restoration challenges, including debris damage, downed power lines and significant damage due to trees falling on equipment and taking down power lines.

“Isaac is not done in Louisiana,” Mohl said. “It continues to move through the state with its high winds causing power outages in its wake. We’ll start restoring power where and when we can and move resources across the state as needed.”

The company continues to urge everyone to be safe, including customers and Entergy personnel and contractors. Stay away from downed power lines as well as flooded areas. Do not walk in standing water and do not venture into areas of debris since you may not be able to see a power line that could still be energized and dangerous.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclearÌýpower, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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Entergy Removed Waterford 3 from Service in Advance of Hurricane Isaac /news/entergy-removed-waterford-3-from-service-in-advance-isaac Wed, 29 Aug 2012 11:20:00 +0000 /blog-post/entergy-removed-waterford-3-from-service-in-advance-isaac/ KILLONA, La. –ÌýEntergy officials today made the conservative decision to bring the Waterford 3 Steam Electric Station offline in advance of Hurricane Isaac’s landfall.

The plant began powering down at roughly 3 p.m. Tuesday afternoon and is now offline.

Both Waterford 3 in Killona, La. and River Bend Station, near St. Francisville, La. have sequestered roughly 100 core employees each, not including security staff. Other employees have been released until after the storm.

Waterford 3 is designed to withstand the impact of 200 mph hurricane winds and will provide safe shelter for employees remaining at the plant. Steel-reinforced concrete containment structures protect the reactor, and redundant safety systems have been designed to withstand the impact of earthquakes, hurricanes, tornadoes and floods greater than the historical regional maximum.

Farther from the storm’s potential impact, Entergy’s River Bend Station in St. Francisville, La., and Grand Gulf Nuclear Station in Port Gibson, Miss., are operating under severe weather procedures that involve plant walk-downs, equipment checks and detailed staffing plans.

There is sufficient generation available within the Entergy system to meet electrical demand without Waterford 3. After the storm has passed, Waterford 3 will restart based on grid conditions and concurrence from federal authorities.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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Entergy Readies for Hurricane Isaac /news/entergy-readies-for-isaac Wed, 29 Aug 2012 04:53:00 +0000 /blog-post/entergy-readies-for-isaac/ Company building workforce of more than 4,000 workers

NEW ORLEANSÌý–ÌýEntergy is working to amass a workforce of more than 4,000 company and contract workers to help restore power as it prepares for the impacts of Hurricane Isaac and the probability that the storm could affect all or significant parts of Entergy’s service territory. Some contract crews have already arrived. Entergy has core teams stationed around south Louisiana to respond to power outages and emergencies as long as it is safe to do so.

Hurricane Isaac is capable of causing widespread and extended power outages. Based on the forecast, severe weather conditions are expected to continue at least through late Wednesday as the storm tracks across Louisiana and Mississippi. Isaac is a slow-moving storm that could cause tropical force winds for 30 hours or more and significant rainfall.

After the storm passes, Entergy crews and contractors are prepared to work long hours, restoring service to customers as safely and as quickly as possible. At present, outages are expected to last several days. To ensure the safety of our people, bucket trucks are deployed when winds are below 30 mph at the location where the damage is sustained. Updated customer outage information can be found on entergy.com.

Entergy reminds customers to stay away from downed power lines and to call 1-800-9OUTAGE toll free to report outages.

“It’s a terrible inconvenience to be without electricity, and we will be doing everything in our power to get it back on safely,” said Greg Grillo, Entergy’s Incident Storm Commander. “We have more people on the phones, more crews in the field and will provide frequent status reports to your local news media to make sure you are well informed. We have the best-trained storm restoration teams in the country. The company has a well-rehearsed plan of action, and our employees and those from around the region are being mobilized to assist in storm restoration.”

Entergy follows a restoration plan that concentrates on getting service restored to essential customers first, like hospitals, police, fire, communications, water, sanitary services and transportation providers. Then, Entergy crews turn their attention to making repairs to electrical facilities that will return service to the largest number of customers in the shortest period of time,. Finally, the next largest number and so on until power is restored to everyone.

ºÚÁϳԹÏÍø is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and it is the second-largest nuclear generator in the United States. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $11 billion and approximately 15,000 employees.

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