LA low-income – Entergy

Advocating for energy assistance on LIHEAP Action Day

Sue Henry — Thu, 13 Mar 2025 21:37:01 +0000

In partnership with the National ��ϳԹ�� and Utility Affordability Coalition, or NEAUC, Entergy joined industry partners, policymakers, and advocates in Washington, D.C., on March 3, for LIHEAP Action Day. Working alongside community action partners, we engaged lawmakers in discussions to continue and to increase funding for the Low-Income Home ��ϳԹ�� Assistance Program, or LIHEAP. This program helps vulnerable households maintain essential energy services, particularly during extreme weather conditions.

Highlighting customer impact

During LIHEAP Action Day, we conducted 25 meetings with congressional representatives and staff from Arkansas, Louisiana, Mississippi and Texas, highlighting the direct impact of LIHEAP funding on customers. Our community action partners provided customer testimonials underscoring the critical need for the program and its benefit to low-income households.

“Our commitment goes beyond advocacy. We are taking action to ensure our customers receive the support they need,” said Sandra Diggs-Miller, Entergy’s vice president of consumer and advocacy programs. “Our commitment is reflected not only in our presence on Capitol Hill, but also in our ongoing efforts to provide direct assistance to our customers who need it the most.”

Legislators expressed strong bipartisan support for the LIHEAP program and acknowledged its vital role in assisting low-income families. Many also recognized that current funding allocations do not fully meet the demand, leaving many households at risk.

Building on advocacy efforts

To build on the progress made during LIHEAP Day, we will continue to engage with policymakers regarding the program’s impact, while strengthening partnerships with advocacy groups and stakeholders to ensure a unified voice in future funding efforts.

Access to affordable energy is a critical issue for millions of households. Entergy is committed to working with federal and local leaders to support policies that provide reliable assistance to customers in need. By continuing to advocate for LIHEAP funding, Entergy reinforces our commitment to ensuring energy security for the most vulnerable communities.

Bill management tools, events help Entergy customers keep cool and save money this summer

Entergy Team — Wed, 14 Aug 2024 03:19:00 +0000

Extreme heat can increase electricity use and costs, and the past two summers have brought record-level temperatures and high electricity usage by our customers. Entergy New Orleans and Entergy Louisiana are committed to helping our customers stay cool and save money this summer with bill management tools and customer assistance events.

Entergy’s newly launched online connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.

“In the face of extreme temperatures, we’re doing all we can to keep costs down for customers with some of the lowest electricity rates in the country,” said Steven Benyard, Vice President of Reliability for Entergy Louisiana. “To help our customers take control of their budget and save money in extreme heat, we are connecting them with tools to monitor their energy use, manage their bills and find financial assistance.”

Track your energy use

Bill management tools like empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

Manage your bills your way

Entergy offers several flexible payment options so customers can choose when, where and how they receive their bills.

allows customers to pay their bills when it works best for them.
allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy encourages customers who may need additional payment options to reach out. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app or .

Find financial assistance

For customers needing assistance to pay their bills, Entergy is here to help. Throughout this summer, Entergy is implementing a series of measures through its “Beat the Heat” program focused on helping our low-income customers and communities stay cool and pay their bills. The program provides bill payment assistance, fans and energy efficiency kits and support from local community partners to help hundreds of residential customers across the state.

In addition, Entergy partners with local and state organizations to connect qualifying customers with financial assistance including:

The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
provides financial assistance for energy bills and other energy-related expenses.

For more ways to save energy and money, customers can visit .

Entergy volunteers and Quad Area Community Action Agency partner to weatherize homes

Louisiana Team — Wed, 05 Jul 2023 23:13:00 +0000

A team of Entergy employee volunteers and members of Quad Area Community Action Agency worked together to weatherize the home of Gerry Matherne in Laplace.

“It was almost too good to be true,” said Gerry Matherne, a local homeowner.

To improve energy efficiency for the homeowner, volunteers and members of the community action agency provided portable fans andinstalled a new stove, weather stripping around door frames and water heater insulation.

Homes in St. James and St. John parishes are a few of the several locations that Entergy Louisiana and the community action agency have introduced energy efficiency measures.

“Throughout the summer and year-round, we work hard to provide customers with resources to reduce the impact of high temperatures and increased energy usage on utility bills,” said Phillip May, Entergy Louisiana president and CEO. “Partnering with agencies like the Quad Area Community Action Agency not only provides assistance to our customers, but it also keeps the community informed on steps they can take to reduce energy usage while staying cool.”

Here are some ways customers can stay cool and save money:

Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
Setting the thermostat to 78 degrees or the highest comfortable temperature. Every degree lower than 78 can raise a bill as much as 3%.
Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage.
Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.

For customers struggling to pay their bill, Entergy offers a number of payment options, such as level billing, auto-pay and more, as well as tools and programs designed to help customers manage energy usage. For more information, visit or call 1-800-ENTERGY (1-800-368-3749) to speak with a customer service representative.

Entergy Louisiana assists low-income, disabled and elderly customers through The Power to Care program. Through this program, local nonprofit agencies provide bill assistance to qualified individuals in need.

Entergy provides $100,000 grant to support early childhood education in Jefferson Parish

Entergy Team — Fri, 09 Dec 2022 03:29:00 +0000

JEFFERSON – To help provide free, high-quality early education to low-income Latino children and their families in Jefferson Parish, the Entergy Charitable Foundation is providing a $100,000 grant to the Jefferson Ready Start Network to launch a new two-generation program through the Jefferson Community Foundation.

The Jefferson Ready Start Network is a coalition of individuals committed to creating and implementing a bold vision for early care and education. The organization, in partnership with the Jefferson Community Foundation, is launching a new program to build a diverse early education workforce in Jefferson Parish that is bilingual and culturally responsive to Latino children and families.

“We have an in-depth understanding of the state of early care and education for the Latino community of the parish,” says Jefferson Ready Start Network Executive Director Sarintha Stricklin, Ph.D. “Our data highlights the need to recruit, develop and support a bilingual early education workforce in Jefferson Parish. This contribution from Entergy to launch our two-generation pilot program for the 2022-23 school year will go a long way as we seek to bridge the connection with Latino children and families across Jefferson Parish.”

Funds from the Entergy Charitable Foundation grant will help recruit Latino and bilingual educators to join the early education workforce, providing high-quality mentoring, resources and training in Spanish at no cost to families. The program also provides free early care and education for participants’ infants and toddlers.

“This is a tremendous opportunity to make a meaningful impact on working families in our communities,” said Phillip May, Entergy Louisiana president and CEO. “Partnering with the Jefferson Ready Start Network will provide children in our community access to a high-quality education and build a diverse early education workforce in Jefferson Parish.”

About Jefferson Ready Start Network¬†

Under the authority of Jefferson Parish Schools, the Jefferson Ready Start Network works to create a culture of high-quality, comprehensive¬†early childhood services (birth to five years) through engagement and partnerships with families, educators and community members. For more information, visit¬†.

About Entergy Charitable Foundation

The Entergy Charitable Foundation is a private, nonprofit foundation wholly funded by ��ϳԹ��. The goal of the foundation is to support initiatives that help create and sustain thriving communities. ECF has a special focus on low-income initiatives as well as educational and literacy programs and efforts to protect the environment.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana. Entergy Louisiana is a subsidiary of ��ϳԹ��, an integrated energy company engaged in electric power production, transmission and retail distribution operations. Entergy delivers electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy owns and operates one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. Headquartered in New Orleans, Louisiana, Entergy has annual revenues of $10 billion and approximately 12,000 employees.