Representatives from the ���ϳԹ��� Smart office joined us for the walkthrough, sharing energy efficiency tools and tips with residents to help improve home energy use and support a more sustainable community.

During the inspection, line workers identified issues affecting the reliability of electric service and performed minor repairs on-site. Some of the repairs completed included:

• Fixing broken secondary arms
• Raising a crossing wire resting on a communication line
• Removing old utility poles

“Our walkdowns are a critical part of our commitment to reliability,” said Nyka Scott, vice president of customer service and economic development at Entergy New Orleans. “By proactively inspecting our infrastructure, we can address issues before they become larger problems and ensure the resilience and safety of our system, especially as we prepare for hurricane season.”

Entergy New Orleans will continue conduct walkdowns in every district to assess and improve our infrastructure. We appreciate ���ϳԹ��� Smart’s collaboration and look forward to continuing our shared efforts to keep New Orleans sustainable, powered, and prepared.

We encourage residents to play a part in this effort by reporting leaning poles or hanging wires to 1-800-9OUTAGE (1-800-968-8243), through the Entergy mobile app or��.

National Safe Digging Month serves as a reminder to all people who excavate or dig to call 811 at least two full business days before digging to have the approximate location of their utility lines marked. This process helps prevent injuries, property damage and inconvenient utility outages.

The focus of National Safe Digging Month is on preventing serious consequences that could occur from digging without knowing what’s below the surface – not only now, but year-round. Regardless of what you plan to do, how deep you plan to dig or even if you’ve called before for a similar project, every job requires a call first.

“Whether you’re planting a new garden, building a fence, laying foundation for a new home, you must call 811 to ensure professionals can come out and mark the location of buried lines,” said Shelton, Hudson, Entergy Louisiana vice president of reliability. “We want to remind everyone that safe digging practices are vital year-round to avoid service interruptions and personal injuries. Not only is it the safe thing to do, it’s also the law.”

The depth of underground utility lines varies and there may be multiple utility lines in one common area. The risk of striking underground utility lines exists even when digging only a few inches.

Louisiana has its own 811 call center that can help you stay safe while digging. Call center representatives can advise you on how to submit requests to learn what utilities may be buried beneath the ground, such as natural gas pipelines, electric power lines and other services.

After you make the call to 811, professional locators mark the approximate locations of underground lines at the requested digging site with flags, paint or both. Markings show the location of underground lines and help prevent undesired consequences such as injury, service disruptions or costly fines and repair costs.

If you suspect utility damage of any kind, leave the area immediately and call 1-800-ENTERGY (1-800-368-3749) or call 911. A gas leak could be occurring if you smell the distinctive natural gas odor, hear a hissing or whistling sound near a gas appliance or see dead vegetation or bubbles near a gas line.

For more information, visit��.

About Entergy Louisiana

Entergy Louisiana provides electric service to more than 1.1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans

Entergy New Orleans is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of ���ϳԹ���, a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.

These projects — Light Up Lafayette Street, French Doors Project, and BioDistrict Landscaping — have all been finalized, marking a significant period of growth and development within the District.

“The completion of these initiatives brings meaningful enhancements and improvements that seamlessly align with the DDD’s overarching strategy, driving economic development, ensuring a clean and safe environment, and advancing a bold vision for the future of Downtown,” said DDD Board Chair Chris R. Ross.

As part of the ongoing Light Up Lafayette Street initiative, DDD partnered with Entergy to install new creative light projectors at ���ϳԹ��� Centre Plaza—the pedestrian mall on Lafayette Street at Loyola Avenue. Designed by Studio West and installed by All Star Electric, the Light Up Lafayette Street Project aims to transform the Lafayette Street corridor by implementing an engaging and security-enhancing lighting installation. This initiative is designed to address safety concerns, increase the street’s visual appeal, and create an inviting atmosphere for pedestrians. Light projectors were installed on 7 light poles and project green magnolia leaves in various shapes and sizes on the sidewalk. The long-term vision is to continue this installation along the full length of Lafayette Street.

“Entergy New Orleans is proud to support the Downtown Development District’s lighting installation at ���ϳԹ��� Centre Plaza,” said Deanna Rodriguez, President & CEO of Entergy New Orleans. “This initiative not only enhances the beauty of the CBD but also strengthens public safety. New Orleans is our home, and we are committed to investing in a safer, more vibrant city.”

With support from GNO, Inc., DDD facilitated the execution of the French Doors Project alongside architecture and design practice Studio West, which worked with staff to complete a comprehensive assessment of the 100 blocks of Decatur, Chartres, Royal, Bourbon and Dauphine Streets to identify improvements to lighting, safety, and sense of arrival to the French Quarter. Initial phases of the project included outreach to over 40 properties regarding basic repairs for lighting. From there, DDD worked with targeted properties on various projects such as new lighting installation, trash and debris removal, and façade restoration.

In addition to these property-based projects, DDD collaborated with Arts New Orleans to produce two new murals and three street art installations in the various blocks. GNO, Inc. separately worked with the New Orleans Mariott to deliver the astounding “Harmonious Elements” mural by world-renowned artist Shepard Fairey. Additional project partners included: The Ritz-Carlton, Hyatt Centric French Quarter New Orleans, P.M.G. LLC, the McEnery Company, Hustler Hollywood, Astor Crowne Plaza, Krystal, and the City of New Orleans.

“The French Quarter is the heart of the New Orleans experience—our city’s most iconic and visited neighborhood,” said Greater New Orleans, Inc. President & CEO Michael Hecht. “Project French Doors is a visionary step toward enhancing both the beauty and functionality of this historic district, ensuring it remains a world-class destination for residents and visitors alike. By elevating the visual appeal, safety, and artistic elements across the main arterial entrances into the neighborhood, this project not only improved the Super Bowl experience but also commences a positive path for investment, business development, residential growth, and beautification.”

DDD’s third completed project is the execution of elevated BioDistrict landscaping. In partnership with BioDistrict New Orleans, DDD upgraded landscaping at five key gateways to the District: Basin at Iberville, Molly Marine Plaza, Loyola at Calliope, Poydras at Claiborne, and Tulane Avenue at Claiborne.

Implemented by local landscaping firm Garden Doctors, the project aims to satisfy early goals identified in the BioDistrict Strategic Plan that DDD helped to support in 2024. The completion of this projects marks another DDD beautification success in the Downtown BioDistrict, following the reveal of the new NASA mural on Tulane’s Downtown campus and the hanging of new banners that highlight the BioDistrict’s unique presence in the neighborhood.

“On behalf of the Board of the BioDistrict New Orleans, we are grateful for the significant investments that the Downtown Development District made to beautify downtown before the Super Bowl and were thrilled to partner with them to fund improvements to five key BioDistrict gateways,” said Andy Kopplin, BioDistrict Board Chair and President and CEO of the Greater New Orleans Foundation. ��“In selecting Garden Doctors to perform the work, the DDD also helped advance the BioDistrict’s mission to support local disadvantaged business enterprises (DBE’s) as well.”

These projects remain consistent with the key focus areas outlined by DDD’s updated Economic Development Strategy and to central to Entergy’s mission of investing in the communities we serve.

According to the National Oceanic and Atmospheric Administration’s��, a developing La Niña is expected to persist through the winter season. We can expect a warmer and drier season for our four-state service area. However, a sudden stratospheric disturbance or SSD is possible this season which can lead to short but extremely cold weather fronts like those we endured in recent years.

Over the past few years, parts of our service area experienced severe winter weather that brought high winds, freezing rains and ice accumulation. While weather can be unpredictable, we remain storm ready no matter the season.

We’re storm ready, 365 days a year

To ensure our company and customers are prepared for the winter weather ahead, we continue to implement unique readiness plans at each power plant and review measures taken with transmission lines and transmission facilities, while reviewing critical systems and infrastructure preparedness across the grid.

When a weather threat arises, we��. We use forecasts and computer models based on experience with previous storms to predict damages and associated restoration resource needs. Based on those estimates, the company may call on����if needed to aid in restoring power safely and quickly for our customers. Entergy continuously plans and improves the process of assessing damage, positioning personnel in the right place with the required materials to restore power as safely and quickly as possible.

We take steps to maintain and control vegetation across our service area, completing annual clearing of right-of-way areas to minimize the impact from fallen trees or branches following a storm. Prior to storms impacting our area, vegetation crews perform pre-storm patrols of circuits to mitigate any imminent threats within the right of way. Our year-round storm preparations include the vegetation management program and the targeted “ground to sky”��vegetation trimming, which removes tree limbs that would normally have been above the power line. We also use artificial intelligence and satellite imagery to help predict when trimming may be needed.

Customers should prepare now��

Being prepared can help keep you safe. Get ready before weather threatens your area by having an emergency plan in place. Find safekeeping resources on our Storm Center:

• : Make a plan, make a kit.
• : Winterize inside and out.
• : A lifeline during a disaster.
• : Download the app, report an outage.
• : Safety after the storm.
• : Know the hazards.
• : Know the signs.
• : Indoor and outdoor tips.

Verify your contact information in your online����before severe weather strikes, so you receive our notifications. If a storm impacts your area, you can report an outage quickly and easily through our digital options – using either our��free mobile app, online at����or by texting OUT to 36778.

1. Be smart about holiday lighting. New Orleans is known for its vibrant holiday displays, but you don’t have to dim your festive spirit to save energy:

• : They use up to 80% less energy than traditional incandescent bulbs and last much longer.
• Use timers: Set your lights to turn on at dusk and off before bed to avoid running them all night.
• Unplug when not home: Ensure holiday lights and decorations are unplugged when you’re not around.

2. Efficiently heat your home. While winters in New Orleans are mild, occasional cold snaps can lead to higher heating bills. Stay warm without wasting energy:

• : Use weatherstripping around doors and windows to keep warm air in and cold air out.
• Use ceiling fans: Set them to rotate clockwise at a low speed to push warm air back down into the room.
• Skip turning up the heat during gatherings: More people mean less heating is needed. The added body heat from guests often keeps the space warm enough.

3. Cook smart in the kitchen. Holiday feasts are a staple, but ovens and stovetops can drive up energy usage. Cook efficiently with these tips:

• Cook multiple dishes at once: Use the same temperature, and keep the oven door closed.
• Keep lids on pots and pans: Covering your cookware helps cook food faster and saves energy.
• Use microwaves: Microwaves use less energy than ovens, making them ideal for reheating or cooking small portions.

Every kilowatt-hour you save during the holidays is money you can put toward what truly matters—whether it’s a special gift for a loved one, a donation to a favorite cause, or creating memories with family and friends. By making small adjustments, you can enjoy a season that’s both joyful and budget-friendly.

Want to learn about how you can save energy around your home? Schedule a free home energy assessment with an ���ϳԹ��� Smart energy advisor.

Call��504-229-6868��or��

According to the National Fire Protection Association, U.S. fire departments respond to an estimated average of 835 home structure fires per year caused by decorations, excluding trees. These incidents result in an annual average of 3 civilian fire deaths, 30 civilian fire injuries and $14 million in direct property damage. Nearly 20% of these decoration-related fires are caused by lamps or bulbs, while candles account for 11%.

To help keep the holiday season safe and joyful, Entergy New Orleans encourages customers to keep the following tips in mind when decorating for celebrations:

Indoor lighting:

• Position your tree safely: Place it in a stand with water and keep it away from heat sources like fireplaces. Check the water daily to prevent your tree from drying out.
• Inspect lights carefully: Discard any strands with frayed cords or cracked bulbs to avoid shock hazards.
• Choose energy-efficient LED lights: Cool-burning LED lights help you save on energy costs and stay safe.
• Avoid flammable decorations: Don’t use candles on or near the tree and choose non-flammable decor.
• Turn off lights when unattended: Always switch off lights when leaving the room or going to bed.

Outdoor lighting:

• Use outdoor-rated lights only: These lights are made to withstand weather conditions and keep your home safe.
• Plug into GFCI outlets: Ground Fault Circuit Interrupter outlets provide added protection from electrical shocks.
• Choose Underwriters Laboratories (UL)-listed lights: UL labels ensure that your lights are tested for outdoor safety.
• Keep connections dry: Use rubber gaskets to keep water out of sockets and keep lights off the ground by hanging them on stakes.
• Switch off outdoor lights when away: Save energy and enhance safety by turning off outdoor lighting when you’re not home or are going to sleep.

For more tips on how to practice lighting and decoration safety during the holiday season, visit the .

About Entergy New Orleans

Entergy New Orleans, LLC provides electricity to approximately 208,000 customers and natural gas to approximately 109,000 customers in Orleans Parish, Louisiana. Entergy New Orleans is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy New Orleans, visit the and connect with @EntergyNOLA on social media.

For years, scammers have posed as utility workers and attempted to steal financial information or obtain immediate payment from customers by threatening service interruptions. This is known as a utility impostor scam.

The theme of this year’s campaign is “Anytime, anyone, anywhere.” Customers of all ages and demographics must stay vigilant against utility impostor scams. While advanced digital scam incidents have increased in recent years, in-person and telephone impostor scams are still frequently reported.

“Utility scams are increasingly sophisticated with fraudsters using phone, online and in-person tactics to target potential victims,” said Nyka Scott, vice president of customer service at Entergy New Orleans. “We urge customers to stay safe and remember that anyone can be susceptible to utility impostor scams.”

Entergy New Orleans a member of UUAS, which continues to raise customer awareness of common scams and new scam tactics used by utility impostors. Through its work and with the help of customer reporting, UUAS has successfully helped to take more than 14,830 toll-free numbers used by scammers against utility customers out of operation.

“We encourage customers of all ages to stop and verify any unusual utility company requests before making a payment, regardless of whether the customer is contacted via phone, internet, or in person,” said UUAS Executive Director Monica Martinez. “While scammers often target elderly and vulnerable populations, customers in all age groups are reporting utility impostor scam incidents that take place online, on the phone, and in person.”

As a reminder, utilities will never ask for payments using a pre-paid debit card, gift card, or cryptocurrencies, and they will provide multiple notices before any service interruptions are implemented.

Customers who suspect that they have been victims of fraud should contact Entergy New Orleans by calling 1-800-ENTERGY (1-800-368-3749) Be sure to have all details and any supporting documents available to discuss the suspicious activity on your utility account with an Entergy representative. You should also contact the proper authorities, such as the local police, the state attorney general’s office, or .

Visit entergy.com/scams for information and tips on how customers can protect themselves from impostor utility scams. Follow along with Entergy New Orleans  on and and join the conversation by using .

About Utilities United Against Scams

Utilities United Against Scams (UUAS) is a consortium of more than 150 U.S. and Canadian electric, water, and natural gas utilities and their respective trade associations. UUAS is dedicated to combating impostor utility scams by providing a forum for utilities and trade associations to share data and best practices, in addition to working together to implement initiatives to inform and protect customers.

About Entergy New Orleans

Entergy New Orleans, LLC provides electricity to approximately 208,000 customers and natural gas to approximately 109,000 customers in Orleans Parish, Louisiana. Entergy New Orleans is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy New Orleans, visit the and connect with @EntergyNOLA on social media.

Wherever you fall on the ‘love it or loathe it’ spectrum, changing the clocks can be disruptive. This year, daylight saving time will end on Sunday, Nov. 3 at 2 a.m., so before you go to bed on Saturday night, set your clocks back one hour.

While some may like the ‘fall back’ part of the time change because it provides an extra hour sleep on that night, the changes can disturb circadian rhythms and sleep.

The offers some to help ease the transition:

• It may take one week for the body to adjust.
• Reduce demanding physical and mental tasks as much as possible to allow time to adjust.

• Be vigilant while driving, at work and at home.
• You and others around you may be drowsy and less alert than usual, increasing the risks for making an error that can cause a vehicle crash or other accident.
• Those with existing heart disease may be at risk for a heart attack.
• Adjust to the time change gradually.
• About three days before the time changes, begin gradually moving the timing of wakening and bedtime, meals, exercise and exposure to light to 15-20 minutes later than your current times for those activities.
• About one hour after awakening, keep the lights dim and avoid electronic lit screens on computers, tablets, etc.
• Get enough sleep and be well rested for several days for the time change goes into effect.

��Some may have an easier time adjusting to the change than others. Your natural tendencies as either a morning person or an evening person, as well as how much sleep you get on a regular basis, can impact how disruptive the time change will be for you.

��Even though we may not like changing our clocks twice a year, it provides a convenient reminder to check your home safety list. Review your and have your furnace serviced by a certified electrician to make sure it is operating safely and efficiently.

��Before you set your clock back, remember to change the batteries in your smoke alarms and carbon monoxide detectors and you’ll rest even easier during that extra hour of sleep!

The start of cooler temperatures outside makes fall-lovers eager for coats, sweaters and all the seasonal fun that begins in October. This time of year can also bring opportunities for customers to tackle home improvement or landscaping projects. As fun and gratifying as these activities can be, no one wants them to result in an accident or injury. Entergy Louisiana and Entergy New Orleans have some helpful tips for staying safe this fall.

Stay safe outdoors

The Halloween season brings children the fun of wearing costumes, enjoying candy and attending fall festivals and carnivals. The offers tips to help children celebrate safely. Prepare to welcome trick-or-treaters to your home safely by checking outdoor lights and making sure walkways and steps are well-lighted and free of any tripping hazards. Any extension cords should be specifically designated for outdoor use. Use rubber gaskets in light sockets or hang sockets downward to keep water out and remember to turn outside lights and decorations off when you are away from home or asleep.�� Help children with videos, activities and other resources.

Keep safety first with home projects

Fall is a great time to tidy up and prep your property for winter. When cleaning up fallen leaves and branches or trimming trees, always use caution and be aware of overhead lines. Position your ladder away from overhead wires, so trimmings will not fall onto power lines. If this happens, always assume downed wires are energized and call 1-800-ENTERGY for help.

If your fall spruce-up includes digging up flower beds, trees or shrubs, remember to call before you dig. Calling 811 before you dig will keep you safe and prevent disruption of utility services to your neighborhood.

When performing maintenance activities that require a ladder inside or out, be sure to wear proper footwear, position the ladder on a flat surface, and have someone nearby to spot you.

Daylight Saving Time ends November 3

When Daylight Saving Time ends on Sunday, Nov. 3, fewer hours of daylight will make it harder to see children going to and from the school bus in the mornings and evenings. When driving, avoid distractions and watch for children in the neighborhood. The offers additional tips for ensuring children arrive to and from school safely.

When setting your clocks to fall back an hour, take the time to check the batteries in your smoke alarms and carbon monoxide detectors. All homes should contain a carbon monoxide��detector to help identify��the��colorless and odorless gas that can cause serious illness or death.

Stay safe and warm indoors

Candles can add a warm ambience to an autumn evening, but remember it is never safe to leave candles burning unattended. A small sputter or an errant flame can cause a fire in an instant.

They are large consumers of energy and a fire hazard which should be kept at least three feet away from draperies, rugs and furniture. Additionally, homeowners who use a gas or electric furnace should schedule an appointment for service by a certified technician to make sure it is safe for operation and operating efficiently.

A wood-burning stove or fireplace can add warmth and coziness to a room but should also be used with caution and proper preparation. Have your chimney cleaned by a professional before the first fire is lit. Fallen leaves, animal nests and other debris can cause the smoke to vent into your home rather than outside and cause a fire.

Remember to replace dirty air filters inside and remove debris from the unit outside to ensure your HVAC unit works efficiently through all seasons.

Be ready for inclement weather

lasts through the end of November, so it is important to not let your guard down even when the weather begins to cool. Prepare now for severe weather that may come your way by

Save money year-round with our Customer Bill Toolkit

Entergy’s new has ways for customers to manage their energy usage and take more control of their electric bills. From programs to customized bill payment options, the toolkit can lead to bill savings for customers.

For more information, visit for the tools and resources you need to understand your bill, reduce your usage or look for assistance programs and services available to you.

JACKSON, Miss. – Entergy Nuclear, along with Entergy’s operating companies in Louisiana, Mississippi and Texas, is closely monitoring the progress of Tropical Storm Francine in the Gulf of Mexico. As of Monday morning, Sept. 9, the forecast from the National Hurricane Center calls for a Category 1 hurricane landfall in Louisiana on Wednesday evening.

Although the storm is not anticipated to impact our nuclear stations, we’ve entered severe weather procedures that ensure our readiness at Waterford 3 and River Bend Stations in Louisiana and Grand Gulf Nuclear Station in Mississippi. Those procedures include walk-downs, securing of equipment and contingency staffing plans.

Nuclear power plants maintain the highest standard for operational safety, security, cybersecurity and emergency preparedness. The industry’s comprehensive safety procedures and stringent federal regulations keep our plants and neighboring communities safe. In addition, nuclear plants are designed to exceed requirements to withstand any historical natural disaster in their region, and Entergy’s plants have a long history of safety and security during challenging times.

Stay informed

With just a few days remaining before the system is expected to impact the coast, Entergy urges our communities and employees to remain weather aware. For up-to-date information, visit the  and follow Entergy Nuclear on .

About Entergy

Entergy is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at¬†entergy.com¬†and connect with¬†@Entergy¬†on social media. #WePowerLife