The event spotlighted key projects beginning in District C, where work will be visible along the General DeGaulle corridor. These improvements include the installation of stronger utility poles designed to withstand winds of up to 140 miles per hour. The Accelerated Resilience Plan includes 63 infrastructure improvement projects across the city scheduled for completion between 2025 and 2026, with no impact to customer bills.

“Resilience is about storms, making sure that if the power goes out—hopefully it won’t—but if it does, that we can get it back on as quickly as possible,” said Deanna Rodriguez, president and CEO of Entergy New Orleans. “Our city needs to be more resilient, and we have solutions and that is exactly what we need to be investing in.”

Councilmember Helena Moreno echoed the need for grid improvements and highlighted the broader impact. “Strengthening our power grid is one of the most important things that we can do to improve quality of life in our city,” said Councilmember-at-Large Helena Moreno. “This effort also supports public health, our local businesses, and future job creation.”

“One of the first phases is installing brand new poles along General DeGaulle Highway to guard against power loss after a storm,” said Councilmember Freddie King III, who represents District C. “I’m proud to be a part of a city council that not only talks but acts and invests in these much-needed improvements.”

The Accelerated Resilience Plan reflects a shared commitment to improving service reliability and preparing the city for future storms. Entergy New Orleans will continue to work closely with city leaders to ensure long-term grid resilience.

Learn more about how we’re developing resilient solutions for a sustainable future. Visit entergy.com/future.

Forecasters from National Oceanic and Atmospheric Administration , anticipating up to19 total named storms (winds of 39 mh or higher). Of those, 6-10 are forecast to become hurricanes (winds of 74 mph or higher), including 3-5 major hurricanes (category 3, 4 or 5; with winds of 111 mph or higher). This prediction underscores the importance of early preparation.

To enhance the resilience of our energy grid, Entergy continues to invest in infrastructure improvements, including upgrading existing systems, implementing vegetation management, and deploying smart grid technologies. These efforts aim to minimize storm-related outages and ensure reliable service.

“Resiliency is a critical component of our mission to serve customers reliably throughout any weather event,” said Shelton Hudson, vice president of reliability at Entergy Louisiana. “Our team works year-round to strengthen our grid and to respond quickly and safely when extreme weather occurs.”

�����������here to learn more about our ongoing reliability efforts.

Stay Prepared

Entergy uses advanced modeling tools and historical data to project the potential impact of approaching storms. These insights help us deploy crews and resources strategically, so power restoration can begin as quickly as possible.

“We can’t control the weather, but we can control how well we prepare for it,” said Shelton Hudson. “We encourage every household to develop an emergency plan and assemble a storm kit that includes essentials like flashlights, water, non-perishable food, and first-aid supplies.”

For safety guidance and resources, visit the .

Key preparation tips:

• Plan: Identify evacuation routes and establish a communication plan.
• Make a kit: Stock up on essential supplies, including batteries, medication, and pet items.
• Stay safe: Learn about generator safety and how to handle food and water during an outage.
• Know the signs: Understand symptoms of heat exhaustion and monitor weather updates closely.

Stay Informed

Entergy provides multiple ways for customers to stay updated during hurricane season.

• Entergy App: Report outages and track restoration status.
•  Monitor outages and restoration progress in real time.
• Social media: Follow us on Facebook and X (formerly Twitter) for timely updates.
• Text alerts: Sign up by texting REG to 36778 for storm notifications.
• : Access critical safety and restoration info.
• Operation: Storm Ready: Download in English, Spanish, or Vietnamese to help your household plan effectively.

Verify Your Contact Information

Ensure your contact details are up to date at  so you receive real-time updates during storms.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1.1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of ���ϳԹ���. Entergy produces, transmits�����Ի� distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.

This first phase includes 63 critical infrastructure improvement projects that will be completed over the next two years, with no impact to customer bills. This $100 million investment is designed to safeguard homes, businesses and essential services from the effects of extreme weather events, helping to make our city safer, stronger and more resilient.

Initial work is underway in District E, where crews and contractors have begun installing stronger, storm-hardened poles designed to withstand winds of up to 140 miles per hour. These upgrades will significantly improve reliability for residents in this area and will help reduce the time it takes to restore service after a severe storm.

“The impact of stronger and more severe weather makes investing in resilience critical to the future of our city,” said Deanna Rodriguez, president and CEO of Entergy New Orleans. “This first phase of grid hardening investments will be made throughout the city creating an environment for businesses to invest, grow and thrive here.”

These grid upgrades will be happening across all districts, with crews working throughout the spring and summer to strengthen nearly 3,100 structures. We’ll be hosting community-focused events in each district to share information about the projects and connect with residents.

“These storm hardening projects are critical to create a stronger power grid in New Orleans. Since Hurricane Ida, I’ve been leading the Council’s legislative items for these projects and while this took much work and out of the box solutions, we were able to ensure the majority of the costs were kept off ratepayers’ bills,” said Council Vice President Helena Moreno. “I appreciate Entergy New Orleans CEO Deanna Rodriguez for working directly with me to ensure the Utility was meeting the Council and the community’s needs with these projects and look forward to this level of continued partnership for future projects to come.”

“This is a step in the right direction,” said City Councilmember Oliver Thomas. “And why is it especially important for the upgrades to be here first? We know the direction of a lot of our storms or weather events come from that direction.”

We are proud to work alongside the New Orleans City Council and community partners to implement this plan. Our Resilience strategy is more than a construction initiative. It’s a promise to our customers that we are proactively working to protect the communities we serve.

Together, we’re building a stronger New Orleans—resilient in the face of storms and built to thrive for generations to come.

Learn more about the �����Ի��� the map of resilience projects in your neighborhood.

Powering businesses through outages

Our commitment to resilience and reliability goes beyond words—it’s visible in our substantial investments, strategic partnerships, and in our continuous innovation. As storms evolve, so does our approach to ensuring businesses have access to reliable and safe power solutions. In 2022, Entergy Louisiana launched its Power Through program which offers tailored backup generation solutions that safeguard business operations.

By facilitating the installation, operation, and maintenance of natural gas-fired generators at customer facilities, we ensure businesses are well-prepared to seamlessly “power through” prolonged outages. With an affordable monthly fee added to the customer’s bill, the Power Through program offers customers enhanced reliability without financial strain.

In non-emergency situations, the generators can be used to counterbalance high levels of demand and allows Entergy to deliver power to our customers at a reduced rate. Through shared costs and customized solutions tailored to each business’s unique needs, we have made backup power generation both easy and affordable.

Powering our local community

In addition to providing business solutions, Entergy New Orleans has prioritized community preparedness through our Generator Readiness Project. This initiative prepares critical city-owned facilities for storm impact by staging temporary backup generators at key locations. Collaborating closely with city officials, we have equipped 16 sites, including New Orleans Recreation Department (NORD) sites, public libraries, and community facilities with manual transfer switches for rapid generator connection.

“This project is an important part of building a safe and resilient city,” said Deanna Rodriguez, president and CEO of Entergy New Orleans. “We have worked with City leaders and community partners to ensure that we are taking every step to prepare New Orleans for major storms. The 16 generator-ready sites serve as an important resource providing shelter and giving residents a place to get essential supplies and to receive critical services during extended outages following a storm.”

With the advance staging of generators along with the preparation of natural gas for post-storm fuel supply, we can ensure the emergency sites remain operational during and after severe weather events. Through an investment of $900,000, collected through electric and gas rates, our Generator Readiness Project reinforces our support of the emergency response infrastructure and our commitment to providing safe and reliable electric services.

To sustain these initiatives, Entergy New Orleans maintains a power delivery system of approximately 16,100 circuit miles of transmission lines and over 106,000 miles of distribution lines. Our extensive and complex infrastructure is designed to meets the current needs of the community and the demands of the future.

We Power Life

Together, these programs highlight our dedication to supporting both the businesses and the community we serve. With a powerful combination of preparedness, customer-centric services, and an expansive power delivery network, Entergy New Orleans is shaping a more resilient future—one that prioritizes reliable, accessible power whenever and wherever it’s needed most.

JACKSON, Miss. – Entergy Nuclear, along with Entergy’s operating companies in Louisiana, Mississippi and Texas, is closely monitoring the progress of Tropical Storm Francine in the Gulf of Mexico. As of Monday morning, Sept. 9, the forecast from the National Hurricane Center calls for a Category 1 hurricane landfall in Louisiana on Wednesday evening.

Although the storm is not anticipated to impact our nuclear stations, we’ve entered severe weather procedures that ensure our readiness at Waterford 3 and River Bend Stations in Louisiana and Grand Gulf Nuclear Station in Mississippi. Those procedures include walk-downs, securing of equipment and contingency staffing plans.

Nuclear power plants maintain the highest standard for operational safety, security, cybersecurity and emergency preparedness. The industry’s comprehensive safety procedures and stringent federal regulations keep our plants and neighboring communities safe. In addition, nuclear plants are designed to exceed requirements to withstand any historical natural disaster in their region, and Entergy’s plants have a long history of safety and security during challenging times.

Stay informed

With just a few days remaining before the system is expected to impact the coast, Entergy urges our communities and employees to remain weather aware. For up-to-date information, visit the  and follow Entergy Nuclear on .

About Entergy

Entergy is a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at¬†entergy.com¬†and connect with¬†@Entergy¬†on social media. #WePowerLife

Storms are impacting our region more frequently with increasing intensity. Weather forecasters are predicting a very active 2024 hurricane season with 24 named storms, 11 of which will become hurricanes and 6 of which will reach Category 3 status or stronger. The company encourages customers to start making safety preparations now to minimize storm impacts.

To enhance the reliability of our service, Entergy proactively invests in strengthening and upgrading our power delivery system. The company continuously works to minimize the risk of storm-related outages by enhancing existing infrastructure, deploying animal and vegetation mitigation measures, rebuilding significant portions of the grid, and accelerating the transition to a smart grid. Since 2019, ENO has spent over $35m in making our grid more reliable.  These investments harden the grid against more frequent and intense weather events.

“Our dedicated group of operations employees and contractors are committed to creating a more resilient grid that provides customers with the reliability they expect and deserve” said Steven Benyard, Entergy’s vice president of reliability. “At Entergy, we are intentional and strategic about where and how improvements are made.”

For more information and updates on Entergy’s reliability projects, visit Reliability Updates.

Stay Prepared

Staying storm ready is a full-time commitment. When anticipating severe weather, Entergy uses computer models and past storm data to forecast potential damage to our power delivery system.  Using these estimates, Entergy proactively deploys restoration teams in areas experiencing extreme weather to safely restore power as quickly as possible.

“Safety is our top priority. We encourage customers to remain safe and to have a plan in place when severe weather strikes,” stated Nyka Scott, vice president, customer service at Entergy New Orleans. “Don’t wait to get the materials you need to secure your home. Take time to assemble a storm kit for emergency situations and create an evacuation plan if flooding is forecasted in your area.”

Learn how to make an emergency kit and get important safety tips at the .

• : Planning can help.
• : Make a plan, make a kit.
• : A lifeline during a disaster.
• : Safety after the storm.
• : Know the hazards.
• : Know the signs.

Stay informed

Knowing what’s happening around you will help you make more informed storm-related decisions. Get current news and updates on Entergy’s restoration efforts by:

• Downloading the Entergy App. Customers can use the app to report outages or check on the status of power at their home or business.
• Checking our View Outage website. Maps show where outages are located and give information about restoration progress.
• Following us on �����Ի� . Social media also plays an important role in keeping you informed, and we place a high priority on updating company’s social media channels throughout an event. 
• Signing up for  about storm and restoration efforts by texting REG to 36778.
• Visiting the  website. The site has storm safety, preparation and restoration information that is updated throughout the day.
• Downloading the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies. Versions are available in �����Ի���.

Verify contact information

Verify or update your contact information at to receive the most up-to-date information during weather events.

About Entergy New Orleans

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of ���ϳԹ���, a Fortune 500 company that powers life for 3 million customers through operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

NEW ORLEANS, La. – Spring weather is welcomed for its sunny skies and cool breezes, but the season has also proven to bring dangerously irregular storms. That is why Entergy stays storm ready year-round and is encouraging its customers to do the same.

Ahead of the seasonal switch, Louisiana has declared Feb. 11-17 Severe Weather Preparedness Week. Entergy Louisiana and Entergy New Orleans are encouraging customers to observe the week by making a plan, keeping a kit and staying informed.

The companies’ crews and contractors plan and train for year-round, which aides us in restoring power as safely and quickly as possible. They also perform routine inspections of electric infrastructure and trim trees away from power lines and improve and upgrade equipment to reduce the likelihood of outages from severe weather.

As severe weather threatens, we monitor, mobilize and act. We are encouraging customers to be just as prepared ahead of any spring storms by:

• – Sit down with your family and share all emergency contact information, so everyone knows how and who to alert. If your household depends on , discuss with your physician, including alternate living arrangements, should unplanned, extended outages occur.
• – Experts agree it is a good idea to have items such as non-perishable food, plenty of water, flashlights, a first aid kit with extra batteries and a portable phone charger on hand and easy to access in case of storms. Remember to check the expiration dates on your supplies often and replace the expired items.
• And keeping up with weather updates – Install a smart phone app that will alert you when severe weather is in the area or sign up for emergency alerts on your smartphone. A weather radio with a loud alarm can also help wake you when severe weather threatens overnight.

Stay informed

Knowing how to communicate with Entergy Louisiana and Entergy New Orleans after a storm hits is important. There are several ways to report outages and downed power lines:

• Download our free app for your smartphone at entergy.com/app.
• Sign up for by texting REG to 36778 and have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code). Once registered, text OUT to 36778 to report an outage. You can also report an outage online .
• Visit the Entergy Storm Center website and our View Outages
• Call us at 800-9OUTAGE (800-968-8243).

For additional information on how you can prepare for severe weather and stay safe before, during and after a storm, visit the and explore the sub-webpages related to preparation, safety and restoration.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of ���ϳԹ���, a Fortune 500 company that powers life for 3 million customers through operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.

The grant contributions will go toward supporting the nonprofit’s mission to drive environmental sustainability and stewardship through scientific research, education and advocacy — all of which benefit the¬†¬†and surrounding communities.

“We’re committed to building a more vibrant and thriving community” said Phillip May, Entergy Louisiana president and CEO. “Lending a helping hand to our community partners is the first step in executing that goal. Our efforts here today were about getting our communities prepared better ahead of hurricane season.”

In conjunction, Entergy Louisiana employees and volunteers met Wednesday at the Bonnabel Boat Launch in Metairie to pick up debris and plant mulch and pine straw, among other activities, as part of , a monthlong cleanup and hurricane preparedness event hosted by the Pontchartrain Conservancy and sponsored by Entergy Louisiana. Storm Sweep provides residents in southeast Louisiana an opportunity to clean up debris, which improves drainage and water flow and mitigates flooding.­­­

“Entergy has been an outstanding partner for many years, for which we are truly grateful,” said Kristi Trail, Pontchartrain Conservancy executive director. “Entergy’s generous support of our programs helps us keep our waters clean, educate the public and restore Louisiana’s beautiful wetlands. Their support is truly an investment for the future of our state and its people.”

Since 2001, Entergy shareholders have invested nearly $42 million in environmental projects and programs for the benefit our customers and communities in Louisiana, Arkansas, Mississippi and Texas. These grants marked the 22^nd consecutive year that our shareholders earmarked funds at this scale to protect the environment while enhancing our communities’ quality of life.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana. Entergy Louisiana is a subsidiary of ���ϳԹ���, an integrated energy company engaged in electric power production, transmission and retail distribution operations. Entergy delivers electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy owns and operates one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. Headquartered in New Orleans, Louisiana, Entergy has annual revenues of $10 billion and approximately 12,500 employees.

About Pontchartrain Conservancy

Pontchartrain Conservancy, formerly the Lake Pontchartrain Basin Foundation, is a New Orleans-based 501(c)(3) nonprofit organization committed to an environmentally sustainable, prosperous and resilient region. Our mission is to drive environmental sustainability and stewardship through scientific research, education and advocacy. Pontchartrain Conservancy consists of a board of directors representing Lake Pontchartrain Basin parishes and regulatory agencies. For more information or to get involved, visit .

BATON ROUGE, La. – Hoping for the best, but preparing for the worst: That is what approximately 400 Entergy Louisiana and Entergy New Orleans employees tackled head on over two days, from May 10-11, during the companies’ 2023 hurricane season storm drill.

The drill is one portion of the ongoing training that employees undergo throughout the year.

Employees kicked off day one by participating in various training and tabletop exercises that introduced them to new tools, technologies and processes. The drill is designed to help them restore power quickly and safely following severe weather and keep customers informed throughout those events. On day two, employees concluded their training by participating in a mock storm drill.

During the simulated hurricane scenarios, employees responded to two Category 5 hurricanes, with one making landfall in Southwest Louisiana and another in Southeast Louisiana. They tested their knowledge and skills related to all facets of storm restoration including operations, logistics, communications, and customer service and were evaluated on their planning and execution.

“We know that it’s not a matter of if but when Mother Nature decides to challenge us in Louisiana, and for that reason, we must be ready,” said Steven Benyard, vice president of reliability for Entergy in Louisiana. “The storm drill that we participate in every year is about continuous improvement; it’s about making sure that we’re readying ourselves and our workforce to be the best that we can be if we’re called to restore power following a major storm.”

The exercise involved storm roles from incident commander to crew leads and supervisors who will use new technologies to perform damage assessments quickly and safely, a critical part of storm restoration that helps local crews restore power in a real scenario through resource and logistics actions like deploying any necessary equipment, materials, and personnel.

Entergy’s drone experts were onsite with displays and equipment that is used by crews to assess damages to the electric system, especially in hard-to-access locations like the marsh or heavily wooded areas with saturated ground. Disaster Resource Group, a local vendor that partners with the company during storm response, was also onsite displaying components of a staging site like a bunk trailer that is typically used by utility workers during rest time and temporary tents that provide shelter for catering and laundry services.

Also, Entergy showcased its new mobile command center. The vehicle will function as a field command center, providing an immediate communications platform during major system incident response, or mutual assistance events.

“The storm drill we hold each year is a testament to the dedication of our workforce and their commitment to being there for the communities we serve,” said Phillip May, who has served as Entergy Louisiana’s president and CEO through many weather events, including hurricanes Laura and Ida. “We can’t predict the future or when and where the next major storm will land, but we can certainly ready ourselves to do what we’ve always done — be there for our customers, even in the most challenging times.”

“We live in an area prone to some of the most severe weather in the country, and are facing stronger and more frequent storms,” said Deanna Rodriguez, Entergy New Orleans president and CEO. “While we continue to invest in hardening the grid, today’s storm drill is an important exercise for our teams to prepare for anything Mother Nature may bring.”

Customers encouraged to be prepared as well

Although Entergy is always upgrading the electric system and adding in resilience, the company is encouraging customers to be prepared for hurricane season as well because no two storms are alike and each present different challenges and can inflict different levels of damage.   

Entergy provides information to customers to help them prepare for hurricane season and communicates with them after a severe weather event. The company’s Storm Center includes checklists and other information that customers can use to create a pre-storm kit and prepare for hurricane season. The website includes individual pages on , and . Customers are also encouraged to follow Entergy New Orleans and Entergy Louisiana on Facebook and Twitter at @EntergyNOLA and @EntergyLA.

Preparing beyond the 2023 hurricane season

Entergy recognizes that the intensity and frequency of major storms are increasing and believes we must take an accelerated approach to storm hardening and building resilience into the electric system. To provide reliable power well into the future and help the communities we serve recover more quickly following severe weather events, the company filed Entergy Future Ready Resilience Plans with its regulators, the New Orleans City Council and the Louisiana Public Service Commission.

Visit the company’s newsroom to learn more about and plans.

Editor’s note: To download soundbites and images from Entergy’s 2023 Louisiana storm drill, visit¬†.

About Entergy Louisiana

Entergy Louisiana, LLC provides electricity to more than 1.1 million customers in 58 parishes and natural gas service to approximately 95,000 customers in Baton Rouge, Louisiana.

Entergy New Orleans, LLC provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers in Orleans Parish, Louisiana.

Entergy Louisiana and Entergy New Orleans are subsidiaries of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy, visit the .

Entergy Louisiana and Entergy New Orleans plan and train all year to respond and restore power when extreme, unpredictable weather causes power outages and downed power lines. The cycle of planning, preparation and training .

Extreme weather events are increasing in strength and frequency across our region. Monitoring weather patterns is essential to making sure our crews are ready to respond and restore power, should our service area be impacted.

Additionally, Entergy has implemented changes to harden and modernize its infrastructure. The investments will help improve grid resiliency and minimize power disruptions for customers.

As we begin to enter the new season, we’re encouraging customers to prepare now for unexpected weather.

Make a plan

Prepare for extreme weather in advance by assembling an emergency kit of basic supplies. Knowing exactly when and where severe weather will occur is unlikely, so preparing in advance is critical. Entergy can help customers prepare with tips on developing a family plan and preparing an emergency kit of basic supplies. For more information, visit .

After stocking up, customers should ensure they have several ways of getting severe weather warnings. Install a smartphone app that will alert you when severe weather is in the area or sign up for emergency alerts that are available for customers. A weather radio with a loud alarm can also help when severe weather threatens overnight.

For additional information on preparing for severe weather, visit .

Stay informed

Knowing how to communicate with Entergy after a storm is important. There are several ways to stay informed and report outages and downed power lines:

• Download our free app for your smartphone at entergy.com/app.
• Sign up for by texting REG to 36778 and have your account number and ZIP code handy. The registration pattern is as follows, including spaces: REG (account number) (ZIP code). Once registered, text OUT to 36778 to report an outage. You can also report an outage online .
• Visit the Entergy Storm Center website and our .
• Follow us on Facebook ( ���Ի���) and Twitter (�����Ի���).

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans
Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of ���ϳԹ���, an integrated energy company engaged in electric power production, transmission and retail distribution operations. Entergy delivers electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy owns and operates one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. Headquartered in New Orleans, Louisiana, Entergy has annual revenues of $10 billion and approximately 12,000 employees.