Many retailers offer promotional discounts on home appliances throughout the summer. If you purchase a qualifying product from any retailer, you can submit an����to get even more money back.

• Heat pump water heaters: $1,000 (new)
• Heat pump clothes dryer: $300 (new)
• Electric clothes dryer: $25 (new)
• Electric clothes washer: $25 (new)
• Pool pumps: $300
• Central air-conditioner units: Up to $500
• Refrigerators: $25
• Freezers: $25
• Window air-conditioner units: $50
• Water coolers: Up to $50
• Smart thermostats: Up to $100
• Air purifiers: $50
• Dehumidifiers: $25

���ϳԹ��� Smart is here to make it easy��for you��to improve your energy efficiency and reduce your energy costs at home.

��with rebates on home appliances.

To learn more about ���ϳԹ���

As summer approaches and temperatures continue to rise, air conditioners will start running full blast and lead to an increase in electricity usage. However, staying cool and comfortable does not have to come at the cost of high energy bills. By making a few simple changes around your home, you can improve its energy efficiency and beat the heat while keeping costs down.

According to the U.S. ���ϳԹ��� Information Administration, home heating and cooling costs can make up more than 52% of an average customer’s electric bill. In some cases, poor insulation, air leaks and inefficient HVAC systems can lead to even greater energy costs each year. To keep your home cool without significantly lowering the thermostat and save money on your bill at the same time, try these low-to-no-costs tips.

Improving energy efficiency with low-to-no-cost tips

• Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
• Set your thermostat to the highest comfortable temperature. The smaller the difference between the inside and outside temperatures, the lower your energy usage and bill will be.
• Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage.
• Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
• Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
• Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.
• Use the��myAdvisor��tool. The usage and cost tool can compare usage history by month, day and hour.

By following these simple steps, you can stay cool and comfortable all summer long while keeping your bills under control. We also offer free comprehensive residential energy audits and rebates to help reduce the upfront cost of installing energy-efficient equipment.

Exploring resources through Bill Toolkit

To make sure customers have quick access to energy efficiency, bill management and financial assistance resources, Entergy created an online platform called��. The platform consolidates helpful resources for customers interested in exploring ways to lower their electric use and costs and learn more about different payment options the company offers.

Tracking energy use through myAdvisor

Meanwhile, customers can set electric usage alerts and monitor how much energy they use each day through bill management tools like myAdvisor which is available through their����account online. Tracking usage over time can help customers identify trends that contribute to higher usage and budget their monthly expenses. With the myAdvisor dashboard, customers have access to not only usage and cost details, but also bill history and projections, analyzer tools and more. On the Entergy mobile app, this information can be found by clicking the “usage” tab.

Managing bills through payment and assistance options

Entergy offers several flexible payment options so customers can choose when, where and how they receive their bills.

• ��allows customers to pay their bills when it works best for them.
• ��allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
• ��billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
• ��allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy encourages customers who may need additional payment options to reach out. Customers can find out if they qualify for deferred payment arrangements or payment extensions on��our mobile app��or through����online.

About Entergy Louisiana

Entergy Louisiana provides electric service to more than 1.1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

About Entergy New Orleans

Entergy New Orleans is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers.

Both companies are subsidiaries of ���ϳԹ���, a Fortune 500 company that powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees.

What are the benefits of a HVAC tune-up?

• Increased energy efficiency
  • Tune-ups will bring your system up to its peak operating efficiency so less energy is required to cool your home or business and it decreases the wear and tear on your system.
• Decreased energy bills
  • Increased efficiency helps lower your energy bill. During the tune-up, we will optimize the unit, so it keeps you cool and uses less energy.
• Decreased A/C repairs
  • A well-maintained unit is less likely to break down.
• Increased comfort
  • Comfort is key during New Orleans summers. If your system breaks down or is not running efficiently, then you will have to deal with unpleasant temperatures.
• Increased life span of the HVAC unit
  • HVAC units are an investment that you will want to ensure lasts as long as possible.

���ϳԹ��� can get an instant rebate of up to $150 for an A/C tune-up on their central unit. Not only do you save money with the rebate, but an A/C tune-up can improve the cooling output and efficiency of your air conditioning unit by up to 30%. To schedule our A/C tune-up call 504-229-6868 or contact a residential .

For our commercial customers, ���ϳԹ��� Smart has significantly increased its incentives on A/C and heat pump tune-ups. With Incentives starting at $225 and capping at $2,500 per unit depending on the unit’s tonnage.

If you have a reliable commercial HVAC contractor, you are free to use them to complete the tune-up. Don’t have a contractor? ��A list of ���ϳԹ��� Smart commercial HVAC trade allies can be found on our website located . ����

Prior to receiving the commercial HVAC tune-up, contact ���ϳԹ��� Smart to learn about required documentation to receive your incentive. Call 504-229-6868 or email info@energysmartnola.com.

During high temperatures, cooling costs make up more than 55% of an average customer’s electric bill. This means that taking steps to save energy can help lower your electric bills when temperatures are hot. You can manage your energy usage and save money by installing energy efficient upgrades through the¬†¬†program for Entergy Louisiana customers and the¬†¬†program for Entergy New Orleans customers. Examples of products and services available at little to no cost include LED bulbs, smart thermostats, AC tune-ups, duct sealing and insulation.

Additionally, both programs offer home assessments that yield energy efficiency recommendations. A Home Performance with ENERGY STAR assessment reduces the up-front cost of installing energy efficiency upgrades.

Customers also can save money with these quick and easy energy efficiency tips:

• Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
• Setting the thermostat to 78 degrees or the highest comfortable temperature.¬†Every degree lower than 78 can raise a bill as much as 3%.
• Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage. ¬†
• Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
• Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
• Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.
• Use the myAdvisor tool on¬†. The usage and cost tool can compare usage history by month, day and hour.

For customers struggling to pay their bill, Entergy offers a number of payment options, such as level billing, auto-pay and more, as well as tools and programs designed to help customers manage energy usage. For more information, visit  or call 1-800-ENTERGY (1-800-368-3749) to speak with a customer service representative.

There also are third party agencies that provide utility bill assistance for seniors, disabled individuals and programs that are income-based. Through Entergy’s The Power to Care program, local nonprofit agencies provide emergency bill payment assistance to seniors and disabled individuals. You also may be eligible to receive federal payment assistance through the Low-Income Home ���ϳԹ��� Assistance Program or LIHEAP.

For any additional questions or information regarding customer bills, please visit entergy.com/answers.

About Entergy New Orleans and Entergy Louisiana

Entergy New Orleans, LLC provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers in Orleans Parish, Louisiana.

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

Entergy New Orleans and Entergy Louisiana are subsidiaries of ���ϳԹ���, a Fortune 500 company headquartered in New Orleans. Entergy powers life for 3 million utility customers across Arkansas, Louisiana, Mississippi and Texas. Entergy is creating a cleaner, more resilient energy future for everyone with our diverse portfolio of low-carbon and carbon-free energy sources. With roots in the Gulf South region for more than a century, Entergy is a recognized leader in corporate citizenship and delivers more than $100 million in philanthropy and advocacy efforts to local communities each year. Our approximately 12,500 employees are dedicated to powering life today and for future generations.

NEW ORLEANS – There are many factors that can impact your utility bills including the summer heat, which often sends us lowering the temperature on our thermostat and pushing the air conditioner into overdrive. Remember, taking steps like this to stay cool on the hottest days of the year can significantly increase your electricity usage and, subsequently, your bill.

But there are ways to stay comfortable and keep your bills affordable! Entergy like closing blinds and curtains and keeping your thermostat at 78 degrees or the highest comfortable temperature. At a time when natural gas prices are high, these free or low-cost steps can go a long way in conserving energy; however, if you have already received a high bill, here are six helpful options to consider in managing costs or receiving assistance:

• – Entergy averages your bill over a rolling 12-month period, so you have a consistent bill each month of the year. Pay about the same every month, with no surprises.
• – Choose what day of the month you get billed to line up with your budget and manage your cash flow.
• Deferred Payment – Talk with us about your situation and we may be able to make deferred payment arrangements. Call 1-800-ENTERGY (1-800-368-3749).
• Payment Extension – Qualifying customers who need additional time to pay their bill can call our automated answering system at 1-800-ENTERGY (1-800-368-3749) or request an extension through .
• Power to Care – Through Entergy’s The Power to Care program, local nonprofit agencies can provide emergency bill payment assistance to seniors and disabled individuals in crisis.
• LIHEAP – LIHEAP (Low Income Home ���ϳԹ��� Assistance Program) is a program that provides money to help people with energy bills and other energy-related expenses. LIHEAP is funded through the federal government and works with the to help customers pay for and keep electric service in their homes. For information on how to apply for assistance, visit the Louisiana Housing Corporation’s .

Entergy encourages customers download the company’s mobile phone app to monitor usage (if you have a smart meter), among other steps, to be more energy efficient before the next bill arrives.

And aside from the do-it-yourself tips we offer, the company’s energy efficiency programs��can help. They offer free in-home energy assessments and rebates to help reduce the up-front cost of installing energy-efficient equipment, such as high-efficiency HVAC tune-ups, insulation, air sealing and duct sealing.

Customers also can purchase energy efficiency products and upgrades through an��online marketplace. Entergy Louisiana customers can visit Entergy Solutions – An Entergy Louisiana program at����and Entergy New Orleans customers can visit ���ϳԹ��� Smart – A New Orleans Program at��.

Customers who are behind on bill payments or have a concern about their bill should reach out to the company either or by phone at 1-800 ENTERGY��(1-800-368-3749). Our representatives can investigate your account or describe available bill help options that may work best for you and your family’s specific case.

About Entergy New Orleans

Entergy New Orleans, LLC provides electricity to more than 209,000 customers and natural gas to more than 110,000 customers in Orleans Parish, Louisiana.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana.

Entergy New Orleans and Entergy Louisiana are subsidiaries of ���ϳԹ���, a Fortune 500 company headquartered in New Orleans. Entergy powers life for 3 million utility customers across Arkansas, Louisiana, Mississippi and Texas. Entergy is creating a cleaner, more resilient energy future for everyone with our diverse portfolio of low-carbon and carbon-free energy sources. With roots in the Gulf South region for more than a century, Entergy is a recognized leader in corporate citizenship and delivers more than $100 million in philanthropy and advocacy efforts to local communities each year. Our approximately 12,500 employees are dedicated to powering life today and for future generations.

Through the ���ϳԹ��� Smart Appliance Recycling offering, customers can take advantage of a convenient and environmentally friendly solution for old energy draining appliances.

Customers can call 877-743-3128 or visit ¬†to schedule a free, in-home pick up of their working refrigerator or freezer. Participants will receive $50 for up to two fridges or freezers (7.75 cubic ft. or larger) recycled. The ���ϳԹ��� Smart Appliance Recycling program is available now until the end of the year or when funds run out.

According to ENERGY STAR¬Æ, a 15-year secondary refrigerator or freezer can use twice as much energy annually as a new model, resulting in significant costs on customers’ electric bills.¬† In addition to saving money, recycling appliances is good for the environment. Recycling one refrigerator keeps more than 100 lbs. of metal, plastic and glass out of the waste stream and prevents old refrigerant and foam from getting into the environment avoiding an extra .

About ���ϳԹ��� Smart

is an energy efficiency program administered by Entergy New Orleans on behalf of the New Orleans City Council. ���ϳԹ��� Smart offers comprehensive and innovative energy efficiency solutions to help Entergy New Orleans residential and business customers save energy and money by reducing the up-front cost of a variety of energy efficiency upgrades. The program works with participating partners, local trade allies and retailers to help customers find new ways to save energy through installation or implementation of energy efficiency measures. Programs for residential customers include comprehensive home assessments, A/C solutions and retail lighting and appliance discount opportunities. Deeper energy efficiency measures like insulation, air sealing and duct sealing are also available through ���ϳԹ��� Smart.¬†For businesses, the ���ϳԹ��� Smart Program provides cash incentives for completing energy efficiency improvements to existing and new buildings. ¬†For more information, please visit energysmartnola.com.

About Entergy New Orleans

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 200,000 customers and natural gas to more than 108,000 customers.

 

 

There are simple steps you can take to help manage your bills during the hot weather months.�� Some impacts to your bill may include:

• If you’re a typical residential customer using 1,000 kWh of energy one month and your usage increased by 500 kWh the following month, you may see a significant increase in your bill. Visit the myAdvisor tool on to view when you use the most energy. The usage and cost tool can compare your usage history by month, day, and hour.
• During the warmer weather months, more energy is used to cool your home. In fact, cooling costs can account for as much as 55% of your monthly energy usage. The greater the difference between the outdoor temperature and the desired indoor temperature, the more electricity your air conditioning unit will use. We recommend setting your thermostat at 78°F. Learn more about how weather impacts your bill.

If you have difficulty paying your utility bills, Entergy New Orleans has flexible payment arrangements through its��Enhanced Customer Assistance plan. Qualified customers can also receive assistance through Entergy’s The Power to Care program and the federal Low-

Here are additional steps to help lower your energy usage and cost:

• Seal air leaks.��Install weather stripping around your doors, windows and any location where there may be a path between the inside and outside of your home or business.
• Conserve hot water.��Wrap your electric water heater with a water heater blanket that can be found at local home improvement stores and set the thermostat to 120 degrees or medium.
• Keep all doors and windows closed.��Constantly opening doors and windows will let out the warm air, forcing your heater to work harder to keep the room at the set temperature.
• Ensure fans are turning the right way.��Fans should run clockwise at a low speed during the winter. This helps keep the cold air from blowing down on you.
• Keep the air circulating.��Do not block heat registers or air returns with curtains or furniture.

• Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.

• Check out Entergy New Orleans’ energy efficiency program.��Visit the page��for energy-saving solutions.��

Call us at 1-800-Entergy to discuss our bill payment assistance plan or��. The plan includes deferred payment arrangements for up to 12 months and payment extensions with waived late fees. Customers also can visit��entergy.com/mypaymentoptions��to find a payment option that best fits their needs.