To accomplish this, Entergy New Orleans deployed a highly specialized bare-hand crew to complete the work—an elite team of linemen trained to safely repair high-voltage, energized transmission lines. Keeping the lines energized during upgrades prevents power outages and ensures substations continue operating under normal, stable conditions.

The team recently completed work on a major transmission line in New Orleans, replacing older insulators on 26 towers with stronger, more modern equipment. Working in coordination with distribution and vegetation management teams, they also replaced aging wooden cross arms and cleared overgrown vegetation. This collaborative approach enhances both transmission and distribution reliability across the New Orleans service area.

Additional work is underway in New Orleans East, where the bare-hand crew is replacing insulators on several water-crossing circuits. The crew is scheduled to complete critical upgrades on the Michoud–Front transmission line crossing over Lake Pontchartrain. This line provides a vital interconnection between Entergy and Cleco and serves as an emergency power source for the New Orleans grid. These enhancements will significantly strengthen the electrical grid and improve regional reliability.

“These types of upgrades help prevent potential issues and keep the power flowing safely,” said Kenyon Stipe, transmission line supervisor at Entergy New Orleans. “Upgrading our equipment reduces the chance of outages and helps ensure reliable service for our customers.”

This work would not be possible without the expertise and collaboration of key personnel and partners. North Houston Pole Line provided experienced contract support. Linh Tran, Grid Engineer; Josh Rollins, Transmission OC; Kenyon Stipe Sr., Transmission Line Supervisor; and Frank Morse, Senior Manager of Transmission Lines, all played vital roles in planning and execution. The Tulane Network also contributed valuable support to the project’s success.

By completing this work with energized lines and minimizing disruption, Entergy New Orleans continues to meet its promise of delivering safe, reliable power to its customers.

Entergy has implemented this new technology to increase the reliability of our service. This technological advancement emphasizes our commitment to customer-centricity by ensuring we deliver efficient, high-quality services to our customers.

“AI is becoming instrumental in serving our customers,” said Charles Long, Entergy’s senior vice president for power delivery. “This is just the beginning in using the most promising technology to increase efficiency and minimize disruptions.”

Our advanced metering infrastructure is more than just a network of smart meters; it’s a data storage house. The smart meters generate vast amounts of performance data and provide real-time insights into the grid’s performance. By applying AI to this data, Entergy can predict when distribution transformers are likely to fail. This predictive capability is transformative because it enables proactive maintenance that prevents unplanned outages.

Since deploying the AI application to the reliability management teams, Entergy has seen a significant improvement in the reliability of its service. In just one year, this initiative has prevented 536 unplanned outages and avoided over 48,000 outage minutes. These results underscore the power of combining AI with AMI data to enhance grid reliability.

“Combining vast amounts of data from our AMI meters with AI tools allows us to prevent problems before they occur,” said Andy Quick, Entergy’s vice president and chief AI officer. “Although we’re in the early stages of our AI journey, the benefits of the application of AI are already paying off. We’ll continue to integrate AI in our business operations and expect it to benefit both our customers and the company.”

The integration of AI and AMI offers several additional benefits:

• Operational efficiency – AI algorithms automate the detection of irregularities, which leads to more efficient operations and reduced need for manual intervention.
• Load forecasting – Advanced analytics help forecast and plan for peak demand periods.
• Regulatory compliance – This provides timely and more efficient reporting.
• Billing accuracy – The company is providing enhanced data that improves billing accuracy and reduces billing errors.

Improving for our customers is at the heart of this initiative. This work will be planned to minimize disruption to anyone impacted by the maintenance outage, and Entergy will notify customers prior to the time maintenance work is to be conducted.

Long added, “By utilizing this new AI technology, Entergy is setting a new standard for managing reliability. The success of this new program not only highlights the value of innovative technology in the energy sector, but it also promises increased reliability of electric services and enhanced customer satisfaction.”

The high voltage power transformer benefits customers in the New Orleans East area by providing:

Enhanced Reliability

By adding beneficial redundancy to our infrastructure, this new transformer strengthens the area’s reliability. In the event of an emergency or equipment failure, it ensures there is a secondary source of power available to minimize disruptions for our customers.

Improved Load Distribution

The new transformer will help disperse the area’s power load more efficiently. This means a more balanced distribution of electricity, reducing the risk of overloads and outages during peak demand periods.

At Entergy New Orleans, our customers are at the center of everything we do. We continuously invest in upgrading our infrastructure to meet their evolving needs and expectations. The installation of the high voltage power transformer is an example of our ongoing commitment to providing reliable, high-quality service to the communities we serve.

Check out��entergy.com/reliability��for more information and updates on Entergy’s reliability projects.

NEW ORLEANS – Entergy New Orleans President and CEO Deanna Rodriguez today announced the launch of “Operation Gridiron”, an ambitious power infrastructure program designed to make the city’s grid stronger and to better prepare our community for more frequent, stronger storms.

“In the coming weeks, you will see ‘Operation: Gridiron’ signs popping up all over the City,” said Rodriguez. “Each of these signs marks the location of projects that will strengthen our energy infrastructure in these neighborhoods to enable us to keep the lights on longer when a storm hits, and to restore power more quickly when it is disrupted.”

The “Operation: Gridiron” (OGI) plan was developed in response to a request by the New Orleans City Council following Hurricane Ida in 2021. The proposal is before the City Council for their consideration and approval.

If approved, Operation: Gridiron will provide New Orleans with one of the most storm-ready power infrastructures in the United States. Under this plan, Entergy will be:

• Investing $1 billion in our grid over 10 years in two, 5-year phases
• Cutting outage times by more than half and saving customers millions of dollars
• Upgrading thousands of poles to withstand 150 mph winds
• Hardening 650 miles of power lines����
• Performing responsible work with full transparency, empowering the community to hold us accountable for the work being done

Entergy will be meeting directly with residents in the coming weeks at town hall events in each council district, beginning tonight at Dillard University in District D.

To learn more about “Operation: Gridiron” and to view improvement projects planned for specific neighborhoods, visit .

About Entergy New Orleans��

Entergy New Orleans, LLC provides electricity to approximately 211,000 customers and natural gas to approximately 109,000 customers in Orleans Parish, Louisiana. Entergy New Orleans is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy, visit the��.

In April��of this year, our team�� with the New Orleans City Council for approval of Phase 1 of��our��Entergy Future Ready Resilience Plan.

If approved, the��upgrades��over the next decade��will give��New Orleans one of the most storm-ready power infrastructures in the country by:

• Investing��$1 billion in our grid over 10 years in two, 5-year phases.
• Cutting��outage times by more than half and saving customers��millions of dollars.
• Upgrading thousands of poles to withstand 150��mph winds.
• Undergrounding wires��where��feasible.
• Hardening��650 miles of power lines.
• Performing responsible work in a transparent way that enables��the��community��to hold us accountable.

We regularly make��significant��investments��to meet the needs of a growing New Orleans, but��we recognize the need to accelerate our grid-hardening��efforts in a time when more frequent,��more��severe storms are impacting the Gulf Coast.

Through Operation Gridiron, our goal��is��to keep your lights on longer when a storm threatens and restore service sooner��when it is interrupted – which means fewer and shorter disruptions, less need for evacuation, and significant overall savings for our customers and our community.

Soon, there will be��Operation Gridiron signs all over the city, marking where the work will be done.��Entergy New Orleans teams��will��host��town��halls and join��neighborhood��association meetings to share��the��specifics of��each��project.

��All customers are welcome��to��join��our team members��at these meetings, ask��questions��and share your thoughts about what��you��want to see in��your��neighborhood.

Operation Gridiron��builds upon��Entergy New Orleans’��previous investments in the grid��including:��the New Orleans Power Station, which provides 128 megawatts of local generation; the 20-megawatt New Orleans Solar Station; critical upgrades to the Derbigny and Avenue C substations; and the underground transformer replacement project in the Central Business District and French Quarter.

To learn more about Entergy New Orleans’ planned projects in your neighborhood, click on the maps below for each district.

District A

District B

District C

District D

District E

If you don’t see a project highlighted in your area, that area has either already been hardened, or upgrades would not be cost-efficient for New Orleans customers. Additionally, all customers in a given area benefit when power restoration resources have fewer outages to address. Note these planned projects are pending Council approval and are subject to change.

JEFFERSON, La. – As part of its ongoing commitment to increase reliability of and build resilience into the electric system, Entergy Louisiana recently completed the Mississippi River transmission crossing from Avondale to Harahan.

The rebuilt 230kV power line segment, which includes a large tower on both sides of the river, was upgraded to withstand winds of up to 175 mph. Each tower stands around 475 feet and weighs approximately 658,000 pounds.

“The completion of the Avondale to Harahan Mississippi River crossing is another example of how we’re continuing to upgrade the electric system through strategies aimed at increasing service reliability and shortening the amount of time it takes to restore power following major storms,” said Phillip May, Entergy Louisiana president and CEO.

The project began in September 2021 when engineers and others were engaged to develop a plan to rebuild and upgrade the river crossing. After tower and foundation designs were finalized, crews began pile driving work and demolished a tower on the Harahan side of the river. In March, crews began installing the concrete pile cap foundations on the Avondale side and pile driving on the Harahan side. Then crews completed foundation work and started constructing the towers. Lastly, wires were strung across the river and the power line was put into service on Aug. 17.

The Avondale to Harahan transmission line is one of eight transmission lines serving the metro New Orleans area.

About Entergy Louisiana

Entergy Louisiana, LLC provides electric service to more than 1 million customers in 58 parishes and natural gas service to more than 94,000 customers in Baton Rouge, Louisiana. Entergy Louisiana is a subsidiary of ���ϳԹ���, an integrated energy company engaged in electric power production, transmission and retail distribution operations. Entergy delivers electricity to 3 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy owns and operates one of the cleanest large-scale U.S. power generating fleets with approximately 30,000 megawatts of electric generating capacity, including 7,000 megawatts of nuclear power. Headquartered in New Orleans, Louisiana, Entergy has annual revenues of $10 billion and approximately 12,500 employees.

JACKSON, Miss. – ���ϳԹ���’s major upgrade to transmission service in New Orleans has been recognized by Platts Global ���ϳԹ��� Awards as one of the top ten finalists for Construction Project of the Year.

The energy industry’s most notable awards program highlights corporate and individual innovation, leadership and superior performance. Entergy’s $30 million initiative involved construction of two 230,000-volt lines that spanned the Mississippi River, crossed an interstate three times and traversed historical, heavily populated residential streets and popular tourist areas.

Entergy accomplished the challenging undertaking by engaging specialized crews with the experience and technology to safely work on energized lines. This allowed workers to complete the upgrade while minimizing the impact to customers’ electrical service. The upgrade was completed in March 2016.

Entergy employees also eased the inconveniences caused by the construction for residents through a neighborhood customer service support plan where company representatives were in constant communication with customers and helped facilitate their daily lives. Helping children get to school, making sure residents kept their doctor appointments and seeing that groceries made their way to customers’ kitchens were just a few of the transportation and delivery services provided. ��

“Through our employees’ ��innovation and commitment to excellence, major improvements were completed�� with a focus on the customer and using unique construction techniques to deliver on time, under budget and most importantly, without injury,” said Jim Schott, Entergy’s vice president of transmission. “The upgrade positions New Orleans for continued economic growth and development by helping ensure the availability of affordable power well into the future.”

Fueling economic growth in its communities is a key component to Entergy’s strategic imperative to aggressively grow its utility business. Employees are focused on operating with excellence, actively engaging with stakeholders, exploring new technologies and modernizing infrastructure, including Entergy’s transmission system. In 2015, Entergy invested more than $750 million in transmission infrastructure projects.

“We are honored to be recognized for our work by this prestigious program,” said Charles Rice, president and CEO of Entergy New Orleans, “but the real winners are our customers. Improving our transmission infrastructure means increased resiliency and improved reliability to power life and support the growing needs of our customers.”

Platts is the commodities information arm of S&P Global and a premier source of benchmark price references, with news, data and information coverage spanning biofuels, carbon emissions, coal, electricity, oil, natural gas, metals, nuclear power, petrochemicals, shipping and sugar.��

���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $11.5 billion and more than 13,000 employees.

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Yolanda Pollard / Charlotte J. Cavell
504-670-3624
powertogrownola@entergy.com

Work scheduled Dec. 12 and 13 crosses Pontchartrain Expressway

NEW ORLEANS — Crews continue working on the second phase of Entergy New Orleans’ technological upgrade to the electric power transmission system — Ninemile generation-Derbigny substation — and will undertake the second in a series of interstate crossings this week. Weather permitting, work crossing Interstate 10 will take place on Saturday, Dec. 12 and Sunday, Dec. 13 near Kentwood Bottling Company crossing the Pontchartrain Expressway/I-10. Entergy New Orleans will conduct its remaining interstate crossing work in January 2016, with the entire second phase being completed by March 2016.

“Due to our extensive coordination with the City of New Orleans and state agencies, the first interstate crossing that took place before Thanksgiving was completed safely and with only minor inconveniences to the public,” said Charles Rice, president and CEO of Entergy New Orleans, Inc. “Our crews executed the plan flawlessly and kept their focus on safety at all times. We’ve continued this extensive coordination for the second interstate crossing and intend to finish it with the same result.”

Part of that coordination includes working with the Louisiana Department of Transportation and Development, the Louisiana State Police and the New Orleans Police Department to determine non-peak times for short, intermittent closures of I-10 to reduce inconveniences and, most importantly, ensure safety for all.

“This weekend’s I-10 work will take place at South Galvez Street located near the Kentwood Bottling Company,” said Toni Green-Brown, public affairs manager for Entergy New Orleans. “During the short, intermittent closures, police will stop traffic on Pontchartrain Expressway/I-10 in both directions. As part of our commitment to keep the public informed, Louisiana DOTD digital message signs are in place to alert drivers about the closures in advance, and traffic controls will be placed at the designated on-ramps.”

Multiple project crews will be working simultaneously and will use very large equipment including 24-foot-wide bucket trucks and 120-foot cranes at each of the existing steel transmission poles crossing the designated portion of I-10. Several stages of work will occur during each segment, and each stage of work will have different impacts. The initial stage is called a “pre-pull.” The next stage is called the “pull.” After the “pull” is complete, Entergy bucket trucks and cranes will return to the steel pole locations to complete the “post-pull” work.

The Ninemile generation-Derbigny substation phase impacts the Carrollton-Hollygrove area, including Cambronne Street, through portions of the Xavier University footprint. The Ninemile generation-Napoleon substation phase, which was completed ahead of schedule in September, affected the Audubon Park, upper Magazine Street and Annunciation Street areas.

This transmission project represents a $30 million capital investment in the electric transmission infrastructure as Entergy prepares to deactivate the aging Michoud generating facility, which originally was placed into service during the 1960s. These upgrades are required by the Midcontinent Independent System Operator prior to the planned 2016 Michoud deactivation, and will enhance reliability, increase transmission capacity and help ensure the availability of affordable power now and into the future.

The final I-10 crossing work will take place along Lafayette Street in January 2016. Entergy New Orleans will be sure to notify everyone prior to the chosen dates.

The provides detailed and up-to-date project information including traffic and segment alerts. The Power to Grow NOLA hotline (504-670-3624) and the project email address (powertogrownola@entergy.com) are available for customers to voice their project-specific questions and concerns.

Entergy New Orleans, Inc. is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to nearly 197,000 customers and natural gas to some 105,000 customers. Entergy New Orleans is a subsidiary of ���ϳԹ���.

���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees.

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Cautionary Note Regarding Forward-Looking Statements

In this news release, and from time to time, Entergy New Orleans, Inc. makes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995.�� Except to the extent required by the federal securities laws, Entergy New Orleans undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Forward-looking statements are subject to a number of risks, uncertainties and other factors that could cause actual results to differ materially from those expressed or implied in such forward-looking statements, including (a) those factors discussed elsewhere in this news release and in Entergy New Orleans’ most recent Annual Report on Form 10-K, any subsequent Quarterly Reports on Form 10-Q and Entergy New Orleans’ other reports and filings made under the Securities Exchange Act of 1934; (b) uncertainties associated with rate proceedings, formula rate plans and other cost recovery mechanisms; (c) uncertainties associated with efforts to remediate the effects of major storms and recover related restoration costs; (d) legislative and regulatory actions and risks and uncertainties associated with claims or litigation by or against Entergy New Orleans; (e) risks and uncertainties associated with strategic transactions that Entergy New Orleans may undertake, and (f) economic conditions and conditions in commodity and capital markets during the periods covered by the forward-looking statements.

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Yolanda Pollard / Charlotte J. Cavell
504-670-3624
powertogrownola@entergy.com

��

Interstate crossing work scheduled Nov. 14 and 15 near Xavier University

NEW ORLEANS — Crews continue working on the second phase of Entergy New Orleans’ technological upgrade to the electric power transmission system — Ninemile generation-Derbigny substation — and will begin on the first of a series of interstate crossings this week. Weather permitting, work crossing Interstate 10 will take place on Saturday, Nov. 14 and Sunday, Nov. 15 near Xavier University.�� Entergy New Orleans will conduct its remaining interstate crossing work in December and in January 2016, with the entire second phase being completed by March 2016.

“Unlike the first phase — Ninemile generation-Napoleon substation — where crews worked mostly in residential neighborhoods, the second phase requires project crews to work over I-10 near downtown New Orleans,” said Charles Rice, president and CEO of Entergy New Orleans, Inc. “Since a safe, accident-free environment for both the general public and project crews continues to be our top priority, we have been involved in extensive planning that will allow us to maintain that focus with the least amount of impact to the general public.”

Entergy has coordinated with the Louisiana Department of Transportation and Development and Louisiana State Police to determine non-peak times for short, intermittent I-10 closures to ensure safety for all.

The first I-10 closure will take place at South Telemachus Street and South Genois Street, both of which are located near the Xavier University campus. During the short, intermittent closures, police will stop traffic on I-10 in both directions. Louisiana DOTD digital message signs are in place to alert drivers about the closures, and traffic controls will be placed at the designated on-ramps.

The will provide detailed and up-to-date project information for those who are interested. The Power to Grow NOLA hotline (504-670-3624) and the project email address (powertogrownola@entergy.com) are available for customers to voice their project-specific questions and concerns.

The remaining I-10 crossing work will take place at South Galvez Street in December and at Lafayette Street in January 2016. Entergy New Orleans will be sure to notify everyone in advance.

“We are committed to ensuring timely delivery of information through multiple communications channels,” said Toni Green-Brown, public affairs manager for Entergy New Orleans. “Traffic and segment alerts, with related timelines, are available to the general public on the to complement and reinforce the I-10 signage and traffic control presence at the designated on-ramps.”

Multiple project crews will be working simultaneously and will use very large equipment including 24-foot-wide bucket trucks and 120-foot cranes at each of the existing steel transmission poles crossing the designated portion of I-10. Several stages of work will occur during each segment, and each stage of work will have different impacts. The initial stage is called a “pre-pull.”�� The next stage is called the “pull.” After the “pull” is complete, Entergy bucket trucks and cranes will return to the steel pole locations to complete the “post-pull” work.

The Ninemile generation-Derbigny substation phase impacts the Carrollton-Hollygrove area, including Cambronne Street, through the outer portions of the Xavier University footprint. The Ninemile generation-Napoleon substation phase, which was completed ahead of schedule in September, affected the Audubon Park, upper Magazine Street and Annunciation Street areas.

This transmission project represents a $30 million capital investment in the electric transmission infrastructure as Entergy prepares to deactivate the aging Michoud generating facility, which originally was placed into service during the 1960s. These upgrades are required by the Midcontinent Independent System Operator prior to the planned 2016 Michoud deactivation, and will enhance reliability, increase transmission capacity and help ensure the availability of affordable power now and into the future.

Entergy New Orleans, Inc. is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to nearly 197,000 customers and natural gas to some 105,000 customers. Entergy New Orleans is a subsidiary of ���ϳԹ���.

���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees.

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Cautionary Note Regarding Forward-Looking Statements

In this news release, and from time to time, Entergy New Orleans, Inc. makes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995.�� Except to the extent required by the federal securities laws, Entergy New Orleans undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Forward-looking statements are subject to a number of risks, uncertainties and other factors that could cause actual results to differ materially from those expressed or implied in such forward-looking statements, including (a) those factors discussed elsewhere in this news release and in Entergy New Orleans’ most recent Annual Report on Form 10-K, any subsequent Quarterly Reports on Form 10-Q and Entergy New Orleans’ other reports and filings made under the Securities Exchange Act of 1934; (b) uncertainties associated with rate proceedings, formula rate plans and other cost recovery mechanisms; (c) uncertainties associated with efforts to remediate the effects of major storms and recover related restoration costs; (d) legislative and regulatory actions and risks and uncertainties associated with claims or litigation by or against Entergy New Orleans; (e) risks and uncertainties associated with strategic transactions that Entergy New Orleans may undertake, and (f) economic conditions and conditions in commodity and capital markets during the periods covered by the forward-looking statements.

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Yolanda Pollard / Charlotte J. Cavell
504-670-3624
powertogrownola@entergy.com

Ninemile generation-Derbigny substation work begins Oct. 5

NEW ORLEANS – Crews have completed the first phase of technological upgrades to New Orleans’ electric power transmission system – Ninemile generation-Napoleon substation – ahead of schedule. On Monday, Oct. 5, Entergy New Orleans, Inc. will begin the second phase – Ninemile generation-Derbigny substation – and expects to complete it by March 2016.

“Throughout the first phase, our top priority was to have a safe, accident-free environment for both the general public and project crews,” said Charles Rice, president and CEO of Entergy New Orleans, “and not only did we complete it safely, we did so earlier than originally planned. We extend our gratitude to the general public and our customers in the Audubon Park, upper Magazine Street and Annunciation Street areas for their cooperation, and we want all customers to know that the same safe, accident-free environment will be our top priority on the second phase as well.”

Phase II affects the Carrollton-Hollygrove area, including Cambronne Street, through the outer portions of the Xavier University footprint.

Power to Grow NOLA informational meetings are scheduled from 6-7:30 p.m. on Tuesday, Sept. 22, at Central St. Matthew United Church of Christ, 1333 S. Carrollton Ave.; Wednesday, Sept. 23, at Total Community Action, 1416 S. Jefferson Davis Pkwy.; and Thursday, Sept. 24, at the Xavier University Convocation Center Annex, Room 111, 7800 Washington Ave.

“Entergy is committed to ensuring the timely delivery of information through multiple communications channels. Our provides detailed project progress information and detour maps for our customers and the general public,” said Toni Green-Brown, public affairs manager for Entergy New Orleans. “Customer service representatives will be visibly present and available for residents and business owners to ensure that everyone knows the location of the project work zones, safety procedures and timelines.”

Customers in the impacted areas will receive specific information about the transmission line replacement procedure and how it will affect them. In addition, the Power to Grow NOLA project hotline (504-670-3624) and email address (powertogrownola@entergy.com) are available for customers to voice their project-specific questions and concerns.

On Oct. 5, multiple crews will work simultaneously on the designated streets and will use very large equipment including 24-foot-wide bucket trucks and 120-foot cranes at each of the existing steel transmission poles. Several stages of work will occur during each of the 20 project segments, and each stage of work will have different impacts. The initial stage, called a “pre-pull,” may block traffic for up to half a day at each of the existing steel transmission poles. In the next stage, called the “pull,” all automobile, bicycle and pedestrian traffic along the entire segment will experience temporary delays as the wire is pulled from one end to the other. Delays may last from 15 minutes up to two hours. No parking will be allowed along the work segments during this stage. However, safe crossings will be set up at strategic locations along the route to allow traffic to navigate safely through the work zone while the “pull” is taking place. After the “pull” is complete, Entergy bucket trucks and cranes will return to the steel pole locations to complete the “post-pull” work and may block traffic for up to half a day.

This transmission project represents a $30 million capital investment in the electric transmission infrastructure as Entergy prepares to deactivate the aging Michoud generating facility, which originally was placed into service during the 1960s. These upgrades are required by the Midcontinent Independent System Operator prior to the planned 2016 Michoud deactivation, and will enhance reliability, increase transmission capacity and help ensure the availability of affordable power now and into the future.

Entergy New Orleans, Inc. is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to nearly 197,000 customers and natural gas to some 105,000 customers. Entergy New Orleans is a subsidiary of ���ϳԹ���.

���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees.

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Cautionary Note Regarding Forward-Looking Statements

In this news release, and from time to time, Entergy New Orleans, Inc. makes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Except to the extent required by the federal securities laws, Entergy New Orleans undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Forward-looking statements are subject to a number of risks, uncertainties and other factors that could cause actual results to differ materially from those expressed or implied in such forward-looking statements, including (a) those factors discussed elsewhere in this news release and in Entergy New Orleans’ most recent Annual Report on Form 10-K, any subsequent Quarterly Reports on Form 10-Q and Entergy New Orleans’ other reports and filings made under the Securities Exchange Act of 1934; (b) uncertainties associated with rate proceedings, formula rate plans and other cost recovery mechanisms; (c) uncertainties associated with efforts to remediate the effects of major storms and recover related restoration costs; (d) legislative and regulatory actions and risks and uncertainties associated with claims or litigation by or against Entergy New Orleans; (e) risks and uncertainties associated with strategic transactions that Entergy New Orleans may undertake, and (f) economic conditions and conditions in commodity and capital markets during the periods covered by the forward-looking statements.