Additionally, MISO has notified utilities to follow procedures for emergency conditions. At this time, however, MISO has not indicated a power shortage will occur.

Entergy’s power plants and transmission operators are taking steps to help ensure sufficient power will be available for its customers. These include taking action to reduce risk of tripping generating stations offline and proactively guarding employees against the effects of the heat by using hydration and frequent cooling breaks.

These are extreme conditions creating potentially high demand for electricity over the next few days. Customers can help by only using appliances in their homes if necessary including:

• Using a microwave oven to cook or use an outside grill. Avoid using the stove or oven.
• Launder clothes and wash dishes in the early morning or late evening or set your timer to have them run overnight. Turn off the heat dry setting on your dishwasher.

Customers should stay safe as well. Several online resources are available to help you stay safe during hot weather. More information on recognizing and preventing these conditions are available from the .

• Drink plenty of fluids even if you don’t feel thirsty.
• Schedule outdoor activities carefully.
• Wear loose, lightweight, light-colored clothing and sunscreen.
• Pace yourself.
• Take cool showers or baths to cool down.
• Check on a friend or neighbor and have someone do the same for you.
• Never leave children or pets in cars.
• Check the local news for health and safety updates.

Entergy has been a member of MISO, one of the nation’s largest regional transmission organizations, since December 2013. MISO is a not-for-profit member-based organization that ensures reliable, cost-effective delivery of electricity across all or parts of 15 U.S. states and one Canadian province. In cooperation with stakeholders, MISO manages approximately 65,000 miles of high-voltage transmission and 200,000 megawatts of power-generating resources across its footprint.

NEW ORLEANS – Entergy has initiated additional power outages for its customers across its four-state service area. The company is taking this action as directed by our reliability coordinator, the Midcontinent Independent System Operator, as a last resort and in order to prevent more extensive, prolonged power outages that could severely affect the reliability of the power grid. The directive includes all of MISO’s south region, spanning from Arkansas to Texas to the Gulf South.

Due to extremely cold temperatures over the last several days, the demand for electricity has reached an all-time high. Additionally, these weather conditions have forced off generation resources across the system.��The implementation of this load shed across the Entergy region will help ensure an adequate reserve margin, which helps ensure Entergy is better positioned to manage through additional extreme weather this week.

“Broadening the geographic area in which outages will occur, allows us to better manage the way in which we shed load.” said Willie Wilson, vice president in operations and system storm incident commander, Entergy. “We know this is an inconvenience and we apologize. The loss of generation in the entire region, combined with a high level of demand for electricity has caused a strain on the system.”

Entergy will work to limit the duration of each outage, but due to significant demand on the system and generation outages, options may be limited.

MISO is directing actions to be taken to restore the system to normal operations as quickly as possible and will direct Entergy to stop these outages as soon as the power shortfall no longer threatens the integrity of the rest of the electrical power system.

If customers decide to use a portable generator,�� and DO NOT run it in an enclosed space. If connecting to the whole house, do so only if the connection has been installed by a licensed electrician to prevent back feed on to the distribution system.

We continuously keep our communities informed throughout a storm. Customers are encouraged to download our free app for their smartphone at��entergy.com/app and sign up for��. Customers can also stay up to date by visiting the����website. Follow us on�� and or check for updates with your local news media like radio, television and newspapers.

MISO comprises a pool of electricity generators and users that stretches from Canada to the Gulf of Mexico, and as reliability coordinator is responsible for monitoring the portion of the electric grid it oversees and providing instructions to its members regarding actions needed to maintain reliability in that portion of the grid. In extreme and unusual circumstances, such actions may include these types outages occurring today.

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Thank you very much for your patience and your voluntary conservation of power as we work through this difficult situation. The company took this action at the direction of our reliability coordinator, the Midcontinent Independent System Operator, as a last resort to prevent a more extensive, prolonged power outage that could severely affect the reliability of the power grid. All Entergy operating companies participated in the outages, as well as all other MISO members.��

We continue to face challenges related to the cold temperatures, so please be mindful of your electricity usage to help prevent the need for any additional forced outages. We’re not out of the woods yet, so please continue to conserve energy.

THE WOODLANDS – Entergy’s reliability coordinator, MISO, has cancelled its order for power outages in the Entergy Texas region. Shortly, after this, Entergy Texas began restoring customers who were affected by these outages back to service. However, winter weather in the forecast could cause additional outages over the next few days.��

“We know how challenging these past couple of days have been for our customers and communities,” said Sallie Rainer, Entergy Texas president and CEO. “Our crews have made incredible progress to return several of our power plants to service which allows us to meet customer demand at this time.�� However, we are closely watching and preparing for additional winter weather tonight that will impact our service area.”

MISO, Entergy’s reliability coordinator, directed the company early Monday morning to initiate power outages as a last resort and in order to prevent a more extensive, prolonged power outage that could severely affect the reliability of the power grid. Since then, the company was able to bring generating units impacted by the severe weather back online and was cleared by MISO to begin fully serving the record-breaking load across southeast Texas.

The company continues to work to add customers back, but faces challenges restoring power quickly due . Crews are currently working to restore customers affected by the load shed. ��This part of our restoration process could take many hours to complete.�� Additionally, some equipment may have been damaged due to the cold weather and the amount of load being consumed. If customers are still without power, but their neighbors have power, they can call 1-800-ENTERGY to report an outage.��

“While we have come a long way since Monday morning, we are not out of the woods just yet,” said Rainer. “We have taken additional steps to prepare and protect our assets for the extreme cold beyond the measures implemented in advance of the winter storm earlier this week, in addition to returning power generation to service. Customers can help by continuing to conserve energy in the coming days.”

While Entergy Texas has been cleared to returned to normal operations, weather conditions still pose challenges in the coming days. These record-breaking temperatures can drive increased electricity usage which can increase demand on the system and impact infrastructure. Customers can follow these easy steps to help reduce consumption and lower usage:

• Heating can account for as much as 55% of your monthly electric bill. Setting the thermostat to 68 degrees in the winter is an easy way to reduce how much energy you use. Every degree above 68 on the thermostat can increase your bill by about 3%.
• Conserve hot water. Wrap your electric water heater with a water heater blanket that can be found at local home improvement stores and set the thermostat to 120 degrees or medium.
• Keep all doors and windows closed. Constant traffic will let out the warm air, forcing your heater to work harder to keep the room at the set temperature.
• Ensure fans are turning the right way. Fans should be run at a low speed clockwise during the winter. This helps keep the cold air from blowing down on you.
• Keep the air circulating. Don’t block heat registers or air returns with curtains or furniture.
• Leverage the sun. During the day, open your curtains and blinds to let in the warm sunlight. Close them at night to reduce heat loss.

About MISO

MISO comprises a pool of electricity generators and users that stretches from Canada to the Gulf of Mexico, and as reliability coordinator is responsible for monitoring the portion of the electric grid it oversees and providing instructions to its members regarding actions needed to maintain reliability in that portion of the grid. In extreme and unusual circumstances, such actions may include periodic outages of the type occurring today.

About Entergy Texas

Entergy Texas, Inc. provides electricity to approximately 461,000 customers in 27 counties. ���ϳԹ��� (NYSE: ETR) is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $11 billion and more than 13,600 employees.

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NEW ORLEANS, Louisiana – Entergy is asking customers to limit electricity use until 11:00 p.m. on Saturday, Sept. 15. We are making this request as required by . Forced generation outages, above-normal temperatures and higher than forecasted load are causing a critical shortage of electricity in the mid-United States region. This voluntary action by customers will hopefully result in a sizeable reduction in load on our electric system.

We appreciate our customers’ help in meeting power needs during this time by turning off all non-essential lighting, appliances and electronics as well as raising thermostats to 78 degrees. If possible, reduce use of water heaters, electric ovens, washing machines and dryers. This appeal for assistance does not apply to those with special medical needs.

MISO is making these requests to utilities throughout the mid-south. If this situation does not improve, the next step will be to enact generation and transmission emergency load-reduction plans, which may result in a temporary loss of electricity for customers on a rotating basis. This would be a last resort and we prefer to reduce electricity demand without taking this step.

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Charlotte J. Cavell
504-576-4132
ccavell@entergy.com

Michael Burns
504-576-4132
mburns@entergy.com

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Action requested due to demand potentially exceeding available generation��

NEW ORLEANS – Our power reliability coordinator, the Midcontinent Independent System Operator, is requesting Entergy customers voluntarily reduce their electricity usage on Thursday, Jan. 18, between 5 a.m. and 11 a.m. MISO is making this unusual request because use of electricity could exceed available generation, due to higher than expected demand for power and unexpected power generator outages within the MISO southern territory. MISO is working to bring on additional generation in the area.

The higher than expected demand is due to the unusually cold temperatures that moved into the territory over the past few days.

MISO is making similar requests to utilities across the Midwest, including other utilities near our service area. If the power supply cannot meet the demand, then periodic power outages would be needed.

“We apologize for any inconvenience,” said Dennis Dawsey, Entergy’s vice president for customer service in Louisiana. “The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible.” Dawsey added that the request does not apply to elderly customers or those with special health concerns.

Entergy joined MISO, one of the nation’s largest regional transmission organizations, in December 2013. MISO comprises a pool of electricity generators and users that stretches from Canada to the Gulf of Mexico.

To balance the power demand with supply, Entergy has special agreements with some industrial and wholesale customers that allow for power curtailments. Some ways residential customers can reduce electricity usage include:

• Lower the thermostat to 68 degrees or lower.
• Delay laundry, washing dishes, bathing, etc., until later in the day.
• Don’t allow warm air to escape from the home. Check caulking around doors and windows and fill holes and gaps where wiring and pipes enter the house.

Entergy New Orleans, LLC is an electric and gas utility that serves Louisiana’s Orleans Parish. The company provides electricity to more than 198,000 customers and natural gas to more than 106,000 customers.

Entergy Louisiana, LLC provides electric service to more than 1 million customers and natural gas service to nearly 93,000 customers in the greater Baton Rouge area. The company has operations in southern, central and northeastern Louisiana. Both companies are subsidiaries of ���ϳԹ���.

���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 9,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $10.8 billion and nearly 13,000 employees.

MISO ensures reliable operation of, and equal access to, high-voltage power lines in 15 U.S. states and the Canadian province of Manitoba. MISO manages one of the world’s largest energy markets, with more than $20 billion in annual gross market energy transactions. MISO was approved as the nation’s first regional transmission organization in 2001. The not-for-profit organization is governed by an independent board of directors and is headquartered in Carmel, Indiana.

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LITTLE ROCK, Ark. – Our power reliability coordinator, the Midcontinent Independent System Operator, is requesting Entergy customers voluntarily reduce their electricity usage on Thursday, Jan. 18, between 5 a.m. and 11 a.m. MISO is making this unusual request because use of electricity could exceed available generation, due to higher than expected demand for power and unexpected power generator outages within the MISO southern territory. MISO is working to bring on additional generation in the area.

The higher than expected demand is due to the unusually cold temperatures that moved into the territory over the past few days.

MISO is making similar requests to utilities across the Midwest, including other utilities near our service area. If the power supply cannot meet the demand, then periodic power outages would be needed.

“We apologize for any inconvenience.” said Melanie Taylor, vice president of customer service for Entergy Arkansas, Inc. “The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible.” Taylor added that the request does not apply to elderly customers or those with special health concerns.

Entergy joined MISO, one of the nation’s largest regional transmission organizations, in December, 2013. MISO comprises a pool of electricity generators and users that stretches from Canada to the Gulf of Mexico.

To balance the power demand with supply, Entergy has special agreements with some industrial and wholesale customers that allow for power curtailments. Some ways residential customers can reduce electricity usage include:

• Lower the thermostat to 68 degrees or lower.
• Delay laundry, washing dishes, bathing, etc., until later in the day.
• Don’t allow warm air to escape from the home. Check caulking around doors and windows and fill holes and gaps where wiring and pipes enter the house.

Entergy Arkansas provides electricity to approximately 700,000 customers in 63 counties. ���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $10.8 billion and more than 13,000 employees.

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The higher than expected demand is due to the unusually cold temperatures that moved into the territory over the past few days.

MISO is making similar requests to utilities across the Midwest, including others near our service area. If the power supply cannot meet the demand, then periodic power outages would be needed.

��“We apologize for any inconvenience.” said Robbin Jeter, Entergy Mississippi vice president of customer service. “The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible.”

Jeter added that the request does not apply to elderly customers or those with special health concerns.

Entergy joined MISO, one of the nation’s largest regional transmission organizations, in December, 2013. MISO comprises a pool of electricity generators and users that stretches from Canada to the Gulf of Mexico.

To balance the power demand with supply, Entergy has special agreements with some industrial and wholesale customers that allow for power curtailments. Some ways residential customers can reduce electricity usage include:

• Lower the thermostat to 68 degrees or lower.
• Delay laundry, washing dishes, bathing, etc., until later in the day.
• Don’t allow warm air to escape from the home. Check caulking around doors and windows and fill holes and gaps where wiring and pipes enter the house.

Entergy Mississippi, Inc. provides electricity to approximately 445,000 customers in 45 counties. ���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 9,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $10.8 billion and nearly 13,000 employees.

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The higher than expected demand is because of the unusually cold temperatures that moved into the territory over the past few days.

MISO is making similar requests to utilities across the Midwest, including other utilities near our service area. If the power supply cannot meet the demand, then periodic power outages would be needed.

“We apologize for any inconvenience.” said Vernon Pierce, vice president of customer service for Entergy Texas, Inc. “The arctic blast is driving up electricity usage. This is an unusual situation MISO is working to correct as soon as possible.”

Pierce added that the request does not apply to elderly customers or those with special health concerns.

Entergy joined MISO, one of the nation’s largest regional transmission organizations, in December, 2013. MISO comprises a pool of electricity generators and users that stretches from Canada to the Gulf of Mexico.

To balance the power demand with supply, Entergy has special agreements with some industrial and wholesale customers that allow for power curtailments. Some ways residential customers can reduce electricity usage include:

• Lower the thermostat to 68 degrees or lower.
• Delay laundry, washing dishes, bathing, etc., until later in the day.
• Don’t allow warm air to escape from the home. Check caulking around doors and windows and fill holes and gaps where wiring and pipes enter the house.

Entergy Texas, Inc. provides electricity to more than 450,000 customers in 27 counties. ���ϳԹ��� is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 9,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of approximately $10.8 billion and nearly 13,000 employees.

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���������������������� MISO ensures reliable operation of, and equal access to, high-voltage power lines in 15 U.S. states and the Canadian province of Manitoba. MISO manages one of the world’s largest energy markets, with more than $20 billion in annual gross market energy transactions. MISO was approved as the nation’s first regional transmission organization in 2001. The not-for-profit organization is governed by an independent board of directors and is headquartered in Carmel, Indiana.