Restoration is complete and electrical power has been restored to all customers affected by that storm who can safely receive power. If your power is not restored, please check for damage to the electrical equipment attached to your home or business. If your electrical equipment sustained damage, these items must be repaired by a qualified electrician before Entergy can restore. Permits may be required.  about the electrical equipment that serves your home.

Customers should always stay away from downed lines and report them immediately by calling 1-800-9OUTAGE, 1-800-968-8243, and your local police station or fire department.

If your power is out and your electric equipment appears undamaged, please call 1-800-9OUTAGE, 1-800-968-8243. We sincerely apologize for the inconvenience and again appreciate your patience and cooperation as our crews safely restored power after this weather event. Thank you also for being a valued Entergy Mississippi customer.

The full-day drill involved employees from multiple departments and included simulated obstacles to test the teams’ ability to adapt to the dynamic nature of storm restoration. Entergy Texas also invited local and regional storm response partners for a behind-the-scenes look at how the company plans, coordinates and responds to major weather events.

“As we were running our simulated Category 5 hurricane drill, many of our dedicated teams were actively responding to storm-related outages in our service area,” said Frank Shannon, vice president of reliability for Entergy Texas. “This simultaneous response put our planning into practice, and it reinforced the importance of proper preparation, coordination and adaptability when severe weather strikes.”

In addition to testing logistics and communications, the storm exercise also included a mock staging site – temporary base camps used during real storm events to house and support crews traveling in from across the country to assist in restoration efforts. During the exercise, Entergy Texas partnered with lodging solutions vendor Bolton Holdings to set up the mock site, showcasing the equipment used to provide temporary lodging, planning and catering services.

The company’s restoration team also trained in Entergy’s mobile command center – a unit equipped with high-speed internet access, computer workstations and satellite communications systems. This unit serves internal and external support teams to quickly assess and begin restoration planning, providing a safe and efficient space to work and support customers from the field.

“While our core commitment is to provide reliable, resilient power, our region of the country often experiences severe weather events,” said Stuart Barrett, vice president of customer service. “The annual storm drill and this week’s storm gave us an opportunity to test our systems, evaluate our procedures and make improvements to help ensure that we’re ready to serve our communities no matter what Mother Nature brings.”

With the start of hurricane season around the corner, Entergy Texas encourages customers to stay prepared and stay informed. Find storm safety tips and helpful resources to prepare for hurricane season on Entergy’s .

As of 12:30 p.m., approximately 5,400 customers are without power as a result of the weather impacts across our service territory. We encourage customers to be prepared, as additional severe weather is expected to continue to move through our service area this week.

Approximately 1,000 Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages.

Damage assessment is 93% complete. So far damage has been found to more than 70 poles, 30 transformers, 50 cross arms and more than 18 miles of downed wire. With ongoing assessments and additional weather impact, some outages will extend beyond today, particularly in the more severely and or newly impacted areas. As we continue to identify damaged equipment, restoration times will be updated on the outage map at www.entergy.com/view-outages. These estimates are also subject to change as possible additional weather impacts occur in some areas.

Entergy Mississippi reminds customers that if they live in a neighborhood that has had power restored but don’t have power at their home, they likely have electrical damage. If a customer is without power, they should check for damage to the electrical equipment attached to their home or business and contact an electrician to make repairs. For information about a home’s electrical equipment, visit www.entergynewsroom.com/storm-center/weatherhead/.

If electric equipment appears undamaged, text OUT to 36778 or call 1-800-9OUTAGE (800-968-

Entergy Mississippi begins restoring power to customers as safely and quickly as possible after a storm passes. Our crews, along with mutual assistance contractors, will continue working around the clock until all power is restored. To support the safety of our workforce and avoid fatigue, individuals should not work more than 16 hours in a 24-hour period and should never work more than 13 days in a row without a 24-hour rest period. This allows our restoration crews to get adequate rest and safely restore power when working.

Here’s how you can stay up to date on our restoration efforts:

• Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy’s View Outages map. Maps show where outages are located and give information about restoration progress.

• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go to  or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).

Visit the  website. The site has storm safety, preparation and restoration information that is updated throughout the day.

Over 550 Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages. Due to the widespread damage and number of outages, additional resources have been requested to assist in the restoration effort.

Customers should stay away from downed lines and report them immediately by calling 1-800-9OUTAGE or 1-800-968-8243 and your local police station or fire department.

Damage assessment is also underway and many customers that sustained outages from this round of storms, that can safely receive power, are expected to be restored by 10:00 p.m. tonight. However, we anticipate at this time that some outages will extend beyond today, particularly in the more severely impacted areas. As we continue to identify damaged equipment, restoration times will be updated. For updated estimated restoration times throughout the day, view our outage map at www.entergy.com/view-outages. These estimates are subject to change as damage assessment continues and possible additional weather impact expected throughout the day in some areas.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.  about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s  page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit  to stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text REG to 36778, or visit  to sign up.

Close to 700 Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages. Due to the widespread damage and number of outages, additional resources have been requested to assist in the restoration effort.

Customers should stay away from downed lines and report them immediately by calling 1-800-9OUTAGE or 1-800-968-8243 and your local police station or fire department.

Damage assessment is also underway and is 71 percent complete with damages found to over 50 poles, 10 transformers, 50 cross arms and over 210 spans (over 57,000 feet) of downed wire. With ongoing assessments and additional weather impact, some outages will extend beyond today, particularly in the more severely and or newly impacted areas. As we continue to identify damaged equipment, restoration times will be updated. For updated times throughout the day, view our outage map at www.entergy.com/view-outages. These estimates are also subject to change as possible additional weather impacts occur in some areas.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.  about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s  page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit  to stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text REG to 36778, or visit  to sign up.

Restoration is complete and electrical power has been restored to all customers affected by that storm who can safely receive power. If your power is not restored, please check for damage to the electrical equipment attached to your home or business. If your electrical equipment sustained damage, these items must be repaired by a qualified electrician before Entergy can restore power. Permits may be required.  about the electrical equipment that serves your home.

Customers should always stay away from downed lines and report them immediately by calling 1-800-9OUTAGE, 1-800-968-8243, and your local police station or fire department.

If you power is out and your electric equipment appears undamaged, please call 1-800-9OUTAGE, 1-800-968-8243. We sincerely apologize for the inconvenience and again appreciate your patience and cooperation as crews safely restored power after this weather event. Thank you also for being a valued Entergy Mississippi customer.

We continue to make progress in restoring power due to severe thunderstorms bringing high winds, heavy rain, lightning and thunderstorm activity that passed through the Entergy Mississippi service territory Sunday night and this afternoon causing customer outages. As of 8:00 p.m., approximately 2,900 customers are without power.

Over 600 crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages.

Restoration is currently underway. However, at this time, some outages will extend beyond today as shown in the chart below with estimated restoration times given. So far, we have identified damages to more than 80 poles, 20 transformers, 50 cross arms, and 250 spans (more than 70,000 feet) of downed wire. As we continue to identify damaged equipment, restoration times will be updated. For updated estimated restoration times throughout the day, view our outage map at www.entergy.com/view-outages. These estimates are subject to change if there is additional weather impact.

The most dangerous part of a storm is often just after it has passed, including hazards such as downed power lines and debris. Energized lines may not be visible among the rubble. Customers should stay away from downed lines and report them immediately by calling 1-800-9OUTAGE or 1-800-968-8243 and your local police station or fire department.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.  about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit  to stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text REG to 36778, or visit  to sign up.
• Follow us on, �����Ի����������Գٱ������ѳ�.

Severe weather bringing high winds, heavy rain, lightning and thunderstorm activity passed through the Entergy Mississippi service territory overnight causing customer outages. As of 6:00 p.m., approximately 6,100 customers are without power after reaching a peak of 8,689 customer outages at 7:30 a.m. this morning.

Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages.

Restoration is currently underway. However, at this time, some outages will extend beyond today as shown in the chart below with estimated restoration times given. So far, we have identified damages to more than 50 poles, 8 transformers, 30 cross arms, and 135 spans (more than 37,000 feet) of downed wire. As we continue to identify damaged equipment, restoration times will be updated. For updated estimated restoration times throughout the day, view our outage map at www.entergy.com/view-outages. These estimates are subject to change if there is additional weather impact.

The most dangerous part of a storm is often just after it has passed, including hazards such as downed power lines and debris. Energized lines may not be visible among the rubble. Customers should stay away from downed lines and report them immediately by calling 1-800-9OUTAGE or 1-800-968-8243 and your local police station or fire department.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.  about the electrical equipment that serves your home.

We sincerely apologize for the inconvenience and appreciate your patience as our crews safely work to restore customers’ power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’s View Outage page on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visit  to stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text REG to 36778, or visit    to sign up.
• Follow us on, �����Ի����������Գٱ������ѳ�.

Mississippians braced for the possibility of a  thunderstorm well before March 15, and so did Entergy Mississippi by putting crews on standby across the company’s 45-county service area. Preparing for the worst while hoping for the best is a constant in our storm readiness plans. The preparation proved to be needed, since the tornado outbreak spawned 18 twisters over two days in the state, according to the .

The deadly weather event slung debris across several rural communities, damaging the electric grid and causing power outages in its path. While the peak – or most number of customers without power at once – reached 9,200, the supercell caused more than 23,900 power interrupts in total. The hardest hit areas in the company’s footprint were Elliott and Tylertown – both are served by local Entergy offices that had gone years without seeing the level of destruction to the distribution system that occurred.

“Hurricane Katrina was the last time I’ve seen damage this bad near McComb,” said Mark White, a line supervisor who has been with Entergy for 35 years. The McComb office serves Tylertown, so White and his crews were part of the first to respond after two tornadoes came through on that fateful Saturday. The National Weather Service rated them as EF-3 and EF-4.

“It passed the same circuit on Nat G. Trout Road four times. You could tell just by the pattern of the damage,” line supervisor Robert Bell said of the tornado’s path in Elliott.

In total, Entergy Mississippi recorded damage to 316 distribution poles, 57 transformers, 224 crossarms, and 27 miles of wire. “The pole count alone is five times as many than any other storm we’ve recently tackled,” said Joshua Vance, senior manager, operations and construction. “Originally, reports reflected fewer damages, but upon debris removal and gaining access to the heaviest impacted areas, we identified additional facilities that needed repair.”

Transmission equipment also took a big hit, as winds twisted 34 structures to the ground, including five steel poles that had recently been replaced and six large steel lattice towers. “All of this was crumbled to the ground in a mangled mess. The debris ranged from trees to vehicles and pieces of houses that were thrown onto our transmission lines,” said Matt Doss, manager, transmission lines.

With devastation all around, more than 860 workers, including linemen, tree trimmers, contractors and personnel focused their attention and restored power to a vast majority of the impacted customers by Sunday, March 16, and all customers who could safely receive power by Wednesday, March 19.

Meeting the challenge

The weather brought special challenges that crews conquered as swiftly and safely as possible.

“The storm systems came through at staggered times, creating a situation where we had to wait until it was clear to send our teams out,” said Vance.

Often following severe weather, continued high winds keep crews from safely using bucket trucks. Fortunately, once both systems passed, clear skies and minimal wind allowed them to spring into action. But not before meeting a second challenge – debris-filled roads.

They met it by working with community support organizations, law enforcement, emergency management, and other first responders to gain right-of-way access and ensure the workforce and the public were carefully navigating the hazardous areas.

Crews made significant repairs in amazing time throughout this restoration effort. The concentrated damages allowed crews to focus on entire lines.

“In just one day, they set 125 poles in the Elliott, Indianola, and Tylertown areas. That’s fantastic work that was done diligently and, most importantly, safely,” said Vance.

“We made sure we had enough people ready to help on the larger projects, and we had some really great guys alongside our crews – some from Illinois and Kentucky,” said Bell, who works out of the Grenada office that serves Elliot.

Crews restored power to all substations the day after the storm hit – a huge accomplishment given the damage. “We had one crew replace three destroyed structures. This line was patrolled within hours of the storm passing. We had the design done overnight and material along with a crew arriving very early the next morning to start work. The team did excellent work to prioritize the customer outages and respond accordingly,” said Doss.

Resources are key

Whether it’s manpower or machinery, having the right tools and the right skills on deck is key to a swift restoration.

A new Entergy-owned helicopter was called to action early Sunday to perform its very first patrol flight. Along with another contract helicopter, crews simultaneously patrolled damage. These helicopters were crucial to transmission crews because obstacles prevented an efficient ground patrol in some areas.

While having a bird’s-eye view helped in some parts of the state, water navigation was needed in others. “We enlisted the help of the game warden, who brought us a boat to pull wire across the Bogue Chitto River. It’s not common at all, but it was right where the tornado came through,” said White.

On land, cranes, bulldozers, backhoes, and track buckets were scattered across the state, helping teams access a variety of difficult terrain where bucket trucks alone couldn’t go.

Rebuilding with customer focus

The crews focused on customers throughout the restoration process, rebuilding with stronger materials and standards that are more stringent than ever.

While power has been returned to all customers, crews haven’t stopped working. The restoration process is still ongoing. Transmission teams continue to make repairs while power is safely rerouted on the grid. Despite the size of the structures, destructive nature of the damage and complexity of the restoration, all but one transmission line was restored by Thursday, March 20.

“As our region faces more frequent and more damaging storms, our crews have the opportunity to continue building on our strong storm response skills,” said Haley Fisackerly, president and CEO. “I’m extremely proud of the teamwork displayed throughout this restoration effort. Not only was it done safely, but it was done with the customer at the top of mind.”

Customers should always stay away from downed lines and report them immediately by calling 1-800-9OUTAGE, 1-800-968-8243, and your local police station or fire department.

If your power is out and your electric equipment appears undamaged, please call 1-800-9OUTAGE, 1-800-968-8243. We sincerely apologize for the inconvenience and again appreciate your patience and cooperation as our crews safely restored power after this weather event. Thank you also for being a valued Entergy Mississippi customer.