Restoration is complete and electrical power has been restored to all customers affected by that storm who can safely receive power. If your power is not restored, please check for damage to the electrical equipment attached to your home or business. If your electrical equipment sustained damage, these items must be repaired by a qualified electrician before Entergy can restore. Permits may be required.ÌýÌýabout the electrical equipment that serves your home.

Customers should always stay away from downed lines and report them immediately by calling 1-800-9OUTAGE, 1-800-968-8243, and your local police station or fire department.

If your power is out and your electric equipment appears undamaged, please call 1-800-9OUTAGE, 1-800-968-8243.ÌýWe sincerely apologize for the inconvenienceÌýand again appreciate your patience and cooperation as our crews safely restored power after this weather event. Thank you also for being a valued Entergy Mississippi customer.

As of 12:30 p.m., approximately 5,400 customers are without power as a result of the weather impacts across our service territory. We encourage customers to be prepared, as additional severe weather is expected to continue to move through our service area this week.

Approximately 1,000 Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages.

Damage assessment is 93% complete. So far damage has been found to more than 70 poles, 30 transformers, 50 cross arms and more than 18 miles of downed wire. With ongoing assessments and additional weather impact, some outages will extend beyond today, particularly in the more severely and or newly impacted areas. As we continue to identify damaged equipment, restoration times will be updated on the outage map atÌýwww.entergy.com/view-outages. These estimates are also subject to change as possible additional weather impacts occur in some areas.

Entergy Mississippi reminds customers that if they live in a neighborhood that has had power restored but don’t have power at their home, they likely have electrical damage.ÌýIf a customer is without power, they should check for damage to the electrical equipment attached to their home or business and contact an electrician to make repairs. For information about a home’s electrical equipment, visitÌýwww.entergynewsroom.com/storm-center/weatherhead/.

If electric equipment appears undamaged, text OUT to 36778 or call 1-800-9OUTAGE (800-968-

Entergy Mississippi begins restoring power to customers as safely and quickly as possible after a storm passes. Our crews, along with mutual assistance contractors, will continue working around the clock until all power is restored. To support the safety of our workforce and avoid fatigue, individuals should not work more than 16 hours in a 24-hour period and should never work more than 13 days in a row without a 24-hour rest period. This allows our restoration crews to get adequate rest and safely restore power when working.

Here’s how you can stay up to date on our restoration efforts:

• Download theÌýEntergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy’sÌýView OutagesÌýmap. Maps show where outages are located and give information about restoration progress.

• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go toÌýÌýor text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).

Visit theÌýÌýwebsite. The site has storm safety, preparation and restoration information that is updated throughout the day.

Over 550 Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages. Due to the widespread damage and number of outages, additional resources have been requested to assist in the restoration effort.

Customers should stay away from downed lines and report them immediately by callingÌý1-800-9OUTAGE or 1-800-968-8243Ìýand your local police station or fire department.

Damage assessment is also underway and many customers that sustained outages from this round of storms, that can safely receive power, are expected to be restored by 10:00 p.m. tonight. However, we anticipate at this time that some outages will extend beyond today, particularly in the more severely impacted areas. As we continue to identify damaged equipment, restoration times will be updated. For updated estimated restoration times throughout the day, view our outage map atÌýwww.entergy.com/view-outages. These estimates are subject to change as damage assessment continues and possible additional weather impact expected throughout the day in some areas.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.ÌýÌýabout the electrical equipment that serves your home.

We sincerely apologize for the inconvenienceÌýand appreciate your patience as our crews safely work to restore customers’ power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’sÌýÌýpage on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visitÌýÌýto stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text REG to 36778, or visitÌýÌýto sign up.

Close to 700 Entergy crew resources and contractors including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages. Due to the widespread damage and number of outages, additional resources have been requested to assist in the restoration effort.

Customers should stay away from downed lines and report them immediately by calling 1-800-9OUTAGE or 1-800-968-8243 and your local police station or fire department.

Damage assessment is also underway and is 71 percent complete with damages found to over 50 poles, 10 transformers, 50 cross arms and over 210 spans (over 57,000 feet) of downed wire. With ongoing assessments and additional weather impact, some outages will extend beyond today, particularly in the more severely and or newly impacted areas. As we continue to identify damaged equipment, restoration times will be updated. For updated times throughout the day, view our outage map atÌýwww.entergy.com/view-outages. These estimates are also subject to change as possible additional weather impacts occur in some areas.

Please remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.ÌýÌýabout the electrical equipment that serves your home.

We sincerely apologize for the inconvenienceÌýand appreciate your patience as our crews safely work to restore customers’ power.

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly. Stay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines. Only power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working. There is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Do not run a generator in a confined space without adequate ventilation. Use them only outdoors, following all manufacturers’ safety guidelines.
• Turn off any electrical appliances that can easily be turned to the off position until power is restored.

We want to keep you informed and in control. The best way to get information about outages is via Entergy’sÌýÌýpage on our website. Additional resources for your convenience:

• Download our app for your smartphone at entergy.com/app or visitÌýÌýto stay informed on our restoration progress.
• Sign up for text alerts. From your cellphone, text REG to 36778, or visitÌýÌýto sign up.

Restoration is complete and electrical power has been restored to all customers affected by that storm who can safely receive power. If your power is not restored, please check for damage to the electrical equipment attached to your home or business. If your electrical equipment sustained damage, these items must be repaired by a qualified electrician before Entergy can restore power. Permits may be required.ÌýÌýabout the electrical equipment that serves your home.

Customers should always stay away from downed lines and report them immediately by calling 1-800-9OUTAGE, 1-800-968-8243, and your local police station or fire department.

If you power is out and your electric equipment appears undamaged, please call 1-800-9OUTAGE, 1-800-968-8243. We sincerely apologize for the inconvenience and again appreciate your patience and cooperation as crews safely restored power after this weather event. Thank you also for being a valued Entergy Mississippi customer.

Because our customers live in areas prone to some of the most severe weather in the country, we prepare for the worst of what Mother Nature might bring. Day after day and year after year, we stand storm ready. We have a proven plan of continuous preparation, planning and training. As severe weather threatens, we monitor, mobilize and act.

Last year’s storm seasons proved our resiliency and hardening investments are working, but summer can bring a variety of threats. Along with our annual preparations, Entergy is participating in recognizing Hurricane Preparedness Week and Wildfire Awareness Month.

Hurricane Preparedness Week
This year,Ìý, sponsored by the National Oceanic and Atmospheric Administration, will be recognized May 4-10, and we are preparing for a potentially active hurricane season. This season,ÌýÌýthere could be 17 named storms with 9 being hurricanes – four of which are predicted to be major hurricanes of Category 3 or higher. This forecast follows a stormy spring season that brought devastating tornadoes to communities we serve in Arkansas, Louisiana and Mississippi.

Prepare now before the season begins. Take time to get your personal storm plans in place and make a kit with the basic supplies needed in an emergency.

Stay connected with us throughout a storm
Keeping our customers and employees informed before, during and after severe weather is important to us.ÌýÌý²¹³ÙÌýÌýto ensure you receive important information. Here are some ways to stay up to date:

• : Sign up to stay informed about an outage.
• Entergy app: Download the free mobile app.
• View Outages map: Get details on power outages in your area.
• : Be prepared and stay safe – before, during and after the storm.
• Social media: Follow us for updates on major outage events.

Wildfire Awareness MonthÌý
May isÌý, sponsored by the Federal Emergency Management Administration. The month will highlight the importance of preparing for the increased risk of wildfires as hotter, drier summer weather approaches.

While drought conditions and wildfires have not been common in most areas across Entergy’s service territory, we have recently experienced several instances where high winds and the presence of dry fuels have increased our risk for wildfire. Entergy closely monitors many factors that could pose a risk for wildfires – drought conditions, red flag warnings, elevation, humidity, winds, rainfall levels and weather forecasts – so that we can take proactive measures to prevent our work or equipment from sparking a fire.

Those proactive measures include:

• Monitoring weather conditions, such as red flag warnings issued by the National Weather Service, and active wildfire threats across our service area.
• Coordinating with local officials and emergency response agencies.
• Monitoring our grid for wildfire risk and implementing appropriate safety measures.

Safety is one of our core values and we encourage you to make it your top priority. Learn how to make an emergency kit and get important severe weather safety tips on theÌý.

Entergy’s team deployed a new Entergy-owned helicopter for its inaugural patrol flights to help restore power to thousands of customers in the wake of severe storms that swept through the Gulf Coast region on March 15 and the more recent spring storms in Arkansas earlier this month.ÌýÌý

The new helicopterÌýtakes the place of contracted helicopters Entergy has utilizedÌýto survey damage in impacted areas, providing real-time information to Entergy crews making crucial repairs to damaged transmission lines. The helicopter patrols expedited the restoration process for nearly 15,000 customers impacted by the severe weather in March. During the April storms in Arkansas that left approximately 71,300 customers without power, the helicopter was used for damage assessments to again expedite the restoration process.Ìý

The Entergy helicopter is equipped with advanced safety and flight technologies to assist our patrol and damage assessment flight profiles from the air.Ìý

Storm impact and immediate response
The March storms, which brought heavy rain, high winds and tornadoes, caused damage across different parts of Entergy’s service territory,ÌýparticularlyÌýin Mississippi. According to the National Weather Service, wind gusts reached up to 70 miles per hour, uprooting trees and downing power lines. As a result, Entergy reported approximately 30,000 customers across its four-state service area experienced power outages at the peak of the storm.Ìý

The April storms, which brought heavy rain, straight-line winds and flooding, caused damage across different parts of Entergy’s service territory, particularly in Arkansas. According to the National Weather Service, wind gusts reached up to 60 miles per hour, damaging transmission and distribution infrastructure in areas that included neighborhoods, business districts, fields, waterways and mountainous and remote areas. As a result, Entergy reported approximately 100,000 customers across its Arkansas service area experienced power outages at the peak of the storm.Ìý

Helicopter expedites restoration effortsÌý
Within four days of the March spring storms, power was restored to all customers affected by the weather who could safely receive power. During the April storms, the Entergy Arkansas service area sustained five rounds of severe weather and we were able to restore power to all customers who could safely receive it within five days.ÌýÌý

While the challenges of severe weather continue to pose a significant threat to the Gulf Coast region and the company’s electrical system, modern solutions like flight patrols are enabling crews to better prepare for storms and improve restoration practices, while also optimizing our approach to storm response and even vegetation management.Ìý

“Our commitment to restoring power to our customers and communities quickly, reliably and safely following severe weather events is strong,” said Charles Long, Entergy senior vice president, power delivery. “We’re excited about the successful debut of our new helicopter.”Ìý

Aerial inspections and response: A game changer
During the recent storms, Entergy’s helicopter crew was able to quickly survey large areas, pinpointing trouble spots that required immediate attention.Ìý

“Patrols by helicopters provide unparalleled access to remote and hard-to-reach areas along our transmission infrastructure,” said Ned Biehl, Entergy director of aviation. “Helicopters allow more comprehensive inspections, maintenance and vegetation management, ultimately supporting enhanced reliability and resilience for our grid.”Ìý

As Entergy continues restoration efforts following severe storms, the deployment of helicopters for aerial inspections marks a significant advancement in the company’s response strategies. The dependability and versatility of helicopters help maximize efficiency, safety and responsiveness across our operations.

JACKSON, Miss. – Entergy Mississippi has successfully completed restoring power to all customers whose homes and businesses could safely receive electricity after back-to-back weather events impacted its service area.

High winds, Wednesday and Thursday, brought down trees and limbs, most heavily impacting power lines in the Metro area and Senatobia. Just hours after crews completed restoration, thunderstorms, lightning and tornado activity brought on more outages Saturday and early Sunday morning, most heavily impacting Central Mississippi.

The consecutive weather events caused some customers to experience repeated outages, and since Wednesday, April 2, crews have restored a total of 75,000 power outages.

Throughout the effort, nearly 800 team members, including lineworkers, tree trimmers, damage assessors and support personnel, worked to restore power as quickly and safely as possible.

Damage assessments over the six days of work identified damage to more than 160 poles, 75 transformers, and 32 miles of downed lines.

Past drought conditions and evolving weather events continue to make dead trees outside of the right of way a threat to the electrical grid. Comparing the first quarter of 2025 to the first quarter of the last three years, outages caused by fallen trees are up by 80%. Entergy Mississippi maintains a vigilantÌýtree trimming processÌýand encourages customers to consider how different tree species may affectÌýpower lines.

If a customer still does not have power, it could be because of damage to the home’s weatherhead. Such damage must be repaired by a licensed electrician before Entergy Mississippi can safely restore power to the structure. Customers can learn more about the electrical equipment that serves their home atÌýwww.entergynewsroom.com/storm-center/weatherhead/.

This weather event comes hours after crews completed restoration to customers who lost power from Wednesday’s and Thursday’s high winds.

Past drought conditions and evolving weather events continue to make dead trees outside of the right of way a threat to the electrical grid. Comparing the first quarter of 2025 to the first quarter of the last three years, outages caused by fallen trees are up by 80%. Entergy Mississippi maintains a vigilantÌýtree trimming processÌýand encourages customers to consider how different tree species may affectÌýpower lines.

The company continues to urge everyone to be safe. Stay away from downed power lines as well as flooded areas. Do not walk in standing water and do not venture into areas of debris since you may not be able to see a power line that could still be energized and dangerous.

As damage assessors continue to identify damaged equipment, restoration times will be updated on our outage map atÌýwww.entergy.com/view-outages. These estimates are subject to change as crews respond. Certain types of work, such as repairs requiring the use of bucket trucks, cannot be safely completed when winds exceed 30 miles per hour.

Customers should remember, Entergy restoration workers cannot restore power to a location with a damaged meter base, conduit or weather-head (the metal pipe extending upward from the structure with electrical cables inside). These items must be repaired by a qualified electrician before our workers can restore power.ÌýÌýabout the electrical equipment that serves your home atÌýwww.entergynewsroom.com/storm-center/weatherhead/.

Stay safe

As with any weather event, please be mindful of the following safety tips:

• Live wires can be deadly.ÌýStay away from downed power lines. Call 1-800-9OUTAGE or 1-800-968-8243 to report downed or dangling power lines, damaged or downed poles or other damaged equipment.
• Do not trim trees or remove debris on or near downed power lines.ÌýOnly power company crews or their contractors should remove trees or limbs touching power lines. Again, stay away from downed power lines.
• Keep away from the immediate areas where crews are working.ÌýThere is always the danger of moving equipment and the possibility of construction materials, limbs or overhead wires falling to the ground.
• Do not run a generator in a confined space without adequate ventilation.ÌýUse them only outdoors, following all manufacturers’ safety guidelines. If you plan on using a generator for temporary power, get a licensed electrician and disconnect from the utility electric system before hooking up to your main electric panel.
• Turn off electrical appliances.ÌýThis includes appliances that can easily be turned to the off position until power is restored.

Stay informed

• Download theÌýEntergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy’sÌýView OutagesÌýmap. Maps show where outages are located and give information about restoration progress.
• Follow Entergy onÌýÌýandÌý. Social mediaÌýalso plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.

• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go toÌýÌýor text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).

• Visit theÌýÌýwebsite. The site has storm safety, preparation and restoration information that is updated throughout the day.

Approximately 800 resources including linemen, damage assessors, vegetation workers and support personnel are working to provide restoration for these customer outages.

Damage assessment is nearly complete, and we anticipate that some outages will extend beyond today, particularly in the more severely impacted areas. For updated estimated restoration times throughout the day, view our outage map atÌýwww.entergy.com/view-outages. These estimates are subject to change as damage assessment continues. ÌýWe’ve identified damages to more than 50 poles, 25 transformers, 10 cross arms, and over 175 spans (over 48,000 feet) of downed wire.

Past drought conditions and weather events continue to make dead trees outside of the right-of-way a threat and a cause of many of these outages

Most customers that sustained outages from this event, who can safely receive power, have had power restored. However, due to more extensive damage, specialized equipment needs, and/or accessibility issues, restoration continues today and into tomorrow.