“This program started as a simple gesture to help families during the summer, and 25 years later, it’s become a vital part of how we serve our communities,” said Stuart Barrett, vice president of customer service for Entergy Texas. “With extreme heat events becoming more common and in recognition of the economic challenges our communities are facing, our annual fan giveaway campaign helps bridge the gap between comfort, safety and affordability.”

Entergy Texas is implementing a series of additional measures to help customers and communities stay cool and pay their bills throughout the summer. In May, teams partnered with local contractors to offer A/C tune-ups and weatherization upgrades at no cost to customers during . Additionally, Entergy’s online  ensures customers have quick access to energy efficiency, bill management and financial assistance resources.

“Whether it’s working to provide bill payment assistance, distributing fans or weatherizing homes, Entergy Texas is committed to helping our customers in need,” added Barrett.

 about how Entergy Texas is helping customers beat the heat while keeping costs down.

About Entergy Texas
Entergy Texas, Inc. provides electricity to approximately 524,000 customers in 27 counties. Entergy Texas is a subsidiary of ���ϳԹ���. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at  and connect with @EntergyTX on social media.

THE WOODLANDS, Texas – Cooler temperatures are moving through Southeast Texas, meaning some Entergy Texas customers are already turning on heaters to take the chill out of the air. Producing heat requires a lot of electricity, which can drive up your energy usage and bills.

Customers don’t have to compromise comfort to keep winter energy bills down. Entergy Texas’ online  connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.

Bill management resources  

Customers can choose when, where and how to pay with our bill management resources, including:

• ���ⴡ�屹�����ǰ���dashboard gives customers an estimate of what projected energy usage costs could be by the end of the billing cycle.
• PaperFREE billing allows customers to get their Entergy bill delivered directly to their email as soon as it posts and instant access to two years of billing history.
• AutoPay allows customers to avoid late fees, writing checks and paying for postage by having their bill automatically deduct from their bank account.
• Pick-A-Date allows customers to take full control of their budget by paying their bill on the date that works best for them.
• Level Billing allows customers to “level out” seasonal fluctuations, making their energy bill more consistent every month.

Resources for customers in need 

For customers experiencing financial hardship, we offer a variety of bill assistance options, including:

• Deferred payment: Customers may be able to make deferred payment arrangements by making a request through , the mobile app or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• Low Income Home ���ϳԹ��� Assistance Program: Funded through the federal government, LIHEAP helps low-income households meet their home energy costs by making payments on the customers’ behalf directly to energy suppliers. Customers can visit  to learn how to apply for assistance.
• �ʲ��⳾��Գ���extension: Qualifying customers who need a few extra days to pay their bill can request an extension through , the mobile app or by calling 1-800-ENTERGY (1-800-368-3749) and following our automated response system menu.
• The Power to �䲹����:��Entergy partners with third party agencies that provide utility bill assistance for seniors, disabled individuals and programs that are income-based. Through Entergy’s The Power to Care program, local nonprofit agencies provide emergency bill payment assistance to low-income older adults and individuals with disabilities. Learn more at 
• To help our customers thrive, Entergy has donated funds to form a new partnership with , a free, user-friendly website that makes it easy for customers to quickly and confidentially check eligibility for federal, state and local benefits.

Entergy Texas encourages customers who may need additional payment options to reach out. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app���ǰ���.

About Entergy Texas

Entergy Texas provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit the  and connect with @EntergyTX on social media.

THE WOODLANDS, Texas – The holidays are here, and while Southeast Texas celebrates, winter weather could drive up heating costs. However, staying warm and comfortable doesn’t have to come at the cost of high energy bills. By making a few simple changes around your home, you can improve its energy efficiency and keep costs down throughout the colder months.

Air leaks and inefficient heating can lead to an additional $400 in home energy costs each year. Rather than cranking up the thermostat as temperatures drop, try these affordable and easy fixes.

Prepare for cold weather

• Use solar energy: Open curtains on sunny windows during the day to naturally heat the home and close them at night to reduce the chill from cold windows.
• Insulate drafty windows: Use plastic film or insulation kits to cover drafty windows and stop air leaks.
• Adjust the thermostat:  Turn down your thermostat when you are asleep or out of the house to save as much as 10% a year on your heating and cooling bills.
• Maintain heating systems: Replace air filters, furnace and heat pumps regularly and schedule routine maintenance to keep your  running efficiently.
• Reduce heat loss from the fireplace: Keep the fireplace damper closed unless a fire is burning and check the seal on the fireplace flue damper and make it as snug as possible.

By following these simple steps, you can stay warm and comfortable all winter long while keeping your energy bills under control.

Entergy Texas also offers free comprehensive residential energy audits and rebates to help reduce the upfront cost of installing energy-efficient equipment. Visit entergy.com/energyefficiency for more information.

About Entergy Texas
Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit the  and connect with @EntergyTX on social media.

As we dive deeper into fall, many of us are starting to enjoy the chilly mornings and may even look forward to an occasional pumpkin spice latte. As much as we enjoy seasonal changes, there is one hallmark of fall that sparks as much competition as the most storied football rivalries: the end of daylight saving time.

This year, daylight saving time will end on Sunday, Nov. 3 at 2 a.m., so before you go to bed on Saturday night, don’t forget to set your clocks back one hour.

While some may like the “fall back” part of the time changes because it provides an extra hour of sleep on that night, the changes can disturb circadian rhythms and sleep, so prepare time to adjust. Your natural tendencies as either a morning person or an evening person, as well as how much sleep you get on a regular basis, can impact how disruptive the time adjustment will be for you.

Even though we may not like changing our clocks twice a year, it provides a convenient reminder for a few items around your house and community.

• Check your home safety list and review your

• Have your furnace serviced by a certified technician to make sure it is operating safely and efficiently.

• Change the batteries in your smoke alarms and carbon monoxide detectors. Every home should have a carbon monoxide detector to help detect the colorless and odorless gas that can cause serious illness or death.

• Watch for children in your neighborhood. With fewer hours of daylight, it may be more difficult to see students going to and from the school bus in the mornings and evenings.

By taking these simple steps, you can make the transition to standard time smoother and safely prepare your home for the season ahead.

THE WOODLANDS, Texas – Although warmer weather is still lingering around, soon cooler temps will be here. This time of year can also bring opportunities for customers to tackle home improvement or landscaping projects. As fun and gratifying as these activities can be, no one wants them to result in an accident or injury. Entergy Texas has some helpful tips for staying safe this fall.

Stay safe outdoors

The Halloween season brings children the fun of wearing costumes, enjoying candy and attending fall festivals and carnivals. The offers tips to help children celebrate safely. Prepare to welcome trick-or-treaters to your home safely by checking outdoor lights and making sure walkways and steps are well-lit and free of any tripping hazards. Any extension cords should be specifically designated for outdoor use. Use rubber gaskets in light sockets or hang sockets downward to keep water out and remember to turn outside lights and decorations off when you are away from home or asleep. Help children with videos, activities and other resources.

Keep safety first with home projects

Fall is a great time to tidy up and prep your property for winter. When cleaning up fallen leaves and branches or trimming trees, always use caution and be aware of overhead lines. Position your ladder away from overhead wires, so trimmings will not fall onto power lines. If this happens, always assume downed wires are energized and call 1-800-ENTERGY for help.

If your fall spruce-up includes digging up flower beds, trees or shrubs, remember to call before you dig. Calling 811 before you dig will keep you safe and prevent disruption of utility services to your neighborhood.

When performing maintenance activities that require a ladder inside or out, be sure to wear proper footwear, position the ladder on a flat surface, and have someone nearby to spot you.

Daylight Saving Time ends November 3

When Daylight Saving Time ends on Sunday, Nov. 3, fewer hours of daylight will make it harder to see children going to and from the school bus in the mornings and evenings. When driving, avoid distractions and watch for children in the neighborhood. The offers additional tips for ensuring children arrive to and from school safely.

When setting your clocks to fall back an hour, take the time to check the batteries in your smoke alarms and carbon monoxide detectors. All homes should contain a carbon monoxide detector to help identify the colorless and odorless gas that can cause serious illness or death.

Stay safe and warm indoors

Candles can add a warm ambience to an autumn evening, but remember it is never safe to leave candles burning unattended. A small sputter or an errant flame can cause a fire in an instant.

They are large consumers of energy and a fire hazard and should be kept at least three feet away from draperies, rugs and furniture. Additionally, homeowners who use a gas or electric furnace should schedule an appointment for service by a certified technician to make sure it is safe for operation and for greatest efficiency.

A wood-burning stove or fireplace can add warmth and coziness to a room but should also be used with caution and proper preparation. Have your chimney cleaned by a professional before the first fire is lit. Fallen leaves, animal nests and other debris can cause the smoke to vent into your home rather than outside and cause a fire.

Remember to replace dirty air filters inside and remove debris from the unit outside to ensure your HVAC unit works efficiently through all seasons.

Be ready for inclement weather

lasts through the end of November, so it is important to not let your guard down even when the weather begins to cool. Prepare now for severe weather that may come your way by

Save money year-round with our Customer Bill Toolkit

Entergy Texas’ has ways for customers to manage their energy usage and take more control of their electric bills. From programs to customized bill payment options, the toolkit can lead to bill savings for customers.

For more information, visit for the tools and resources you need to understand your bill, reduce your usage or look for assistance programs and services available to you. 

About Entergy Texas

Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ���ϳԹ���, a Fortune 500 electric company. Entergy powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit the and connect with @EntergyTX on social media.

The impact of Hurricane Beryl was severe, with heavy rain, peak wind gusts up to 97 miles per hour, and even a tornado hitting the Entergy Texas service area, resulting in widespread debris and damage to our electrical system – mainly driven by fallen trees and vegetation. Thanks to the efforts of more than 2,500 restoration workers, we were able to make repairs and restore power to nearly all impacted customers just one week after Hurricane Beryl’s landfall. This included repairing more than the distance between Conroe and Austin in downed power lines.

In addition to our restoration efforts, we also donated for storm relief and actively promoted cooling centers across our service area to further support our communities during this challenging time.

Our commitment is to provide safe, reliable, and affordable power to our communities, even amidst extreme weather events. With storms impacting the Gulf Coast region more frequently and with greater intensity, we are making even more strategic investments to strengthen the Southeast Texas power grid. In June of this year, we filed an application with the Public Utility Commission of Texas for approval of Phase I of our comprehensive Texas Future Ready Resiliency Plan. Once approved, the plan will benefit customers by decreasing future storm restoration costs by approximately $129 million and reducing the duration of power outages following significant weather events like hurricanes by 4.5 billion minutes over the next fifty years. You can find more details about our plans to improve your service .

Thank you again for your continued trust and support.

POLK COUNTY, Texas РTexas is the in the nation, and with rapid growth comes an increased demand for electricity. As the demand for power grows in Southeast Texas, many homeowners and businesses are requesting cleaner energy options to help support their climate and environmental goals. 

“Generating electricity from renewable resources plays an important role in building a cleaner energy future, and Entergy Texas is seeking ways to diversify its generation portfolio and support the growing energy needs within our communities,” said Abigail Weaver, Entergy Texas director of resource planning and market operations. “By listening to our customers and understanding their sustainability needs, we are leading the way for adding more low-emission and carbon-free resources to the generation mix here in Southeast Texas.”

The Umbriel Solar facility is Entergy Texas’ first contracted solar resource that was selected through a renewables-focused request for proposals. The facility is owned and operated by , a US-based renewable energy developer. Located in Polk County, Texas, Umbriel Solar generates 150 MWac (202 MWdc) of electricity, which is enough energy to power more than 30,000 homes. The renewable energy generated helps avoid approximately 250,000 metric tons of carbon dioxide emissions annually. To put it more plainly — the addition of this new facility is equivalent to taking approximately 55,000 cars off the road each year that the facility is in operation.

Longroad finished construction of Umbriel Solar in November 2023, which is when Entergy Texas started receiving solar energy via its with the project.

“Longroad commends Entergy Texas on responding to the dual demands of generating more power and meeting customers’ desire for clean, renewable energy,” said Adam Horwitz, vice president of origination and development operations for Longroad ���ϳԹ���. “We are proud that Longroad’s Umbriel Solar reached commercial operations, and has the distinction of being Entergy Texas’ first large-scale, solar energy resource.”¬†
 
Entergy Texas customers can directly benefit from Umbriel Solar by enrolling in the company’s program. The voluntary program provides the benefits of solar generation without the burden of owning solar panels. Under the new program, customers have the option to subscribe to a specified amount of renewable power and receive Renewable ���ϳԹ��� Credits and bill credits based on their subscription level.

To learn more about Entergy Texas’ renewable energy offerings, visit .¬†

About Entergy Texas 
Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ���ϳԹ���, a Fortune 500 company headquartered in New Orleans. Entergy powers life for 3 million customers through its operating companies across Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit the Newsroom and connect with @EntergyTX on social media.

THE WOODLANDS, Texas – For more than 15 years, Entergy Texas has provided free tax preparation help for low-to-moderate income customers. This year will be no different, as Entergy Texas is sponsoring free tax help events at Volunteer Income Tax Assistance (VITA) sites throughout Southeast Texas. Customers who qualify can receive assistance from IRS-certified volunteers to help make the tax filing experience smooth and hassle-free.

“Our free tax help events are another opportunity to support our customers and communities,” said Stuart Barrett, vice president of customer service at Entergy Texas. “Tax season can be a challenging time of year for some families, so it’s important for us to volunteer our services and provide access to resources that help make the process easier.”¬†

During the free tax help events, customers will be able to access valuable resources and information on tax credits and deductions they may be eligible for, including the federal Earned Income Tax Credit. The Earned Income Tax Credit is one of the nation’s most effective means of lifting Americans out of poverty. Entergy Texas’ tax preparation volunteers will help customers determine if they are eligible for this and other tax credits, maximizing their tax refunds.

Super Tax Day is Entergy Texas’ kickoff event to the tax preparation season. The first Super Tax Day was held on February 3 at the Conroe Central Library in partnership with Children’s Books on Wheels. The next Super Tax Day, which is in partnership with Lamar University and Catholic Charities, will be from 9 a.m. to 3 p.m. on February 10 at the Beaumont Housing Authority’s Gloria Ramirez Neighborhood Resource Center located at 2850 Gulf Avenue.

Click here to view additional dates, times and locations of free tax events near you. 

Customers unable to attend an event in their area can still receive free, in-person tax preparation services by scheduling an appointment at one of the Entergy Texas-sponsored VITA sites through April 15.

In addition to tax preparation, customers will also receive information on how to sign-up for , a free child savings account powered by Entergy Texas. When families sign their child up for an account through the Kids to College program, Entergy Texas will contribute $50 and will match any savings in the account up to $365 this year.

About Entergy Texas

Entergy Texas, Inc. provides electricity to more than 500,000 customers in 27 counties. Entergy Texas is a subsidiary of ���ϳԹ���, a Fortune 500 company headquartered in New Orleans. Entergy powers life for 3 million customers through its operating companies across Arkansas, Louisiana, Mississippi and Texas. Entergy is creating a cleaner, more resilient energy future for everyone with our diverse power generation portfolio, including increasingly carbon-free energy sources. With roots in the Gulf South region for more than a century, Entergy is a recognized leader in corporate citizenship, delivering more than $100 million in economic benefits to local communities through philanthropy and advocacy efforts annually over the last several years. Our approximately 12,000 employees are dedicated to powering life today and for future generations. For the latest news from Entergy, visit the .

En otras palabras, en lo que respecta al suministro eléctrico en nuestra área de servicio de 27 condados, no ha habido muchos cortes generalizados. Y eso es lo que queremos: interrupciones mínimas para nuestros clientes, para que tengan una preocupación menos en un momento de amenaza meteorológica. Nuestro operador de red desempeña un papel fundamental para que así sea. Mientras que la mayor parte de Texas se encuentra en el Consejo de Fiabilidad Eléctrica de Texas (ERCOT), Entergy Texas, junto con algunas otras empresas de servicios públicos del sureste de Texas, opera en la red eléctrica del Operador del Sistema Independiente del Midcontinent (MISO). Trabajamos con MISO para mantener un cuidadoso equilibrio entre la demanda de electricidad y la oferta disponible de los recursos ubicados en MISO, que se extiende por una región de 15 estados en el centro de Estados Unidos y la provincia canadiense de Manitoba.

El éxito en nuestro negocio es cuando nuestros clientes nunca tienen que pensar en su electricidad. Que nos den por sentado es el mayor cumplido que podemos recibir. Sin embargo, que no haya noticias requiere mucho trabajo. Requiere la coordinación de miles de personas, en múltiples ubicaciones, trabajando al unísono las 24 horas del día, todo ello para ayudar a minimizar los efectos para las comunidades a las que servimos con orgullo.

Nuestro equipo de control de incidentes empieza a trabajar para prever la mejor ubicación de nuestros recursos, de modo que estén lo más cerca posible de los clientes con más probabilidades de sufrir las condiciones meteorológicas más adversas y los cortes de suministro correspondientes. Nuestros equipos de suministro eléctrico trabajan antes, durante y después de cualquier tormenta, ya sea en el mantenimiento de la vegetación, en la obtención de los equipos adecuados o en la contratación de personal adicional para que esté disponible antes y durante el restablecimiento.

Los empleados de nuestras plantas ejecutan planes prediseñados para acondicionar sus instalaciones para el invierno con el fin de mantener las operaciones durante las épocas de frío extremo, de modo que no se interrumpa el suministro eléctrico. Nuestro grupo de manejo de recursos trabaja con nuestro personal de transmisión para asegurarse de que la energía puede asegurarse fuera de nuestro estado y dirigirse a nuestra área de servicio en Texas para la generación de respaldo durante los picos de demanda, si es necesario.

Nuestra “sala de guerra” se crea para mantener alineados a todos estos equipos, lo que resulta esencial cuando llega el momento de que nuestro personal de comunicaciones transmita información oportuna y útil a nuestros clientes.

Durante un evento, también mantenemos una estrecha coordinación y comunicación con MISO, nuestros reguladores, funcionarios estatales y personal de manejo de emergencias. Y, en el peor de los casos, cuando es necesario interrumpir el suministro, nuestros equipos de operaciones y atención al cliente se coordinan con las autoridades locales para poner en marcha planes que garanticen la continuidad de hospitales, comisarías de policía y bomberos, centros de calentamiento y otras infraestructuras e instalaciones críticas para la comunidad.

Incluso años antes de que se produzca una tormenta, el tiempo y el dinero que nuestra gente invierte responsablemente en construir una red más resistente evitan muchos cortes potenciales antes de que empiecen y acortan la duración de los que se producen. El clima actual es más extremo que nunca y, a veces, ni siquiera nuestra mejor planificación y ejecución pueden competir con la fuerza y la imprevisibilidad de la madre naturaleza. Pero la mayoría de las veces, los empleados de Entergy Texas han soportado algunas de las condiciones más difíciles para mantener a nuestros clientes conectados cuando más lo necesitan.

Estoy muy orgulloso de los hombres y mujeres de nuestra compañía que trabajaron durante un fin de semana festivo y se mantuvieron concentrados en sus tareas críticas durante condiciones extremadamente invernales. Muchos tuvieron que hacer frente a temperaturas bajo cero, mientras mantenían a nuestros clientes calientes y seguros en unas condiciones meteorológicas que ponían en peligro sus vidas. Es posible que no se entere del tremendo esfuerzo que realiza nuestro personal durante todo el año para prepararse para este tipo de tormentas, y no pasa nada. Porque en este caso, no tener noticias no es sólo una buena noticia, es una gran noticia.

In other words, as it relates to power in our 27-county service area, there wasn’t much to report in the way of widespread outages. And that’s what we want: minimal interruptions for our customers so it’s one less worry for them at a time when weather threatens. Our grid operator plays a major role in making that happen. While most of Texas lies in the Electric Reliability Council of Texas (ERCOT), Entergy Texas, along with a few other utilities in Southeast Texas, operates in the Midcontinent Independent System Operator (MISO) power grid. We work alongside MISO to maintain a careful balance of electricity demand with available supply from resources located throughout MISO, which extends across a 15-state region in the midsection of the United States and the Canadian province of Manitoba.

Success in our business is when our customers never have to think about their power. Being taken for granted is the highest compliment we can possibly get. Making no news, however, takes a lot of work. It takes the coordination of thousands of people, in multiple locations, working in unison around the clock – all to help minimize the effects for the communities we proudly serve.

Our incident command team starts with working to forecast where best to place our resources, so they are closest to the customers most likely to see the most severe weather and corresponding outages. Our power delivery crews work before, during and after any storm – whether maintaining vegetation, securing the right equipment or contracting with additional personnel to be on standby ahead of time and throughout a restoration.

Our plant employees execute pre-designed plans to winterize their facilities to maintain operations throughout extreme cold weather, so power supply is not interrupted. Our resource management group works with our transmission staff to make sure power can be secured outside of our state and routed to our service area in Texas for back-up generation during peak demand, if necessary.

Our “war room” is established to keep all of these teams aligned, which is essential when it’s time for our communications staff to relay timely and helpful information to our customers. During an event, we also maintain close coordination and communication with MISO, our regulators, state officials, and emergency management personnel. And, in the very rare, worst-case scenario when rolling outages are necessary, our operations and customer service teams coordinate with local officials to implement prepared plans that make sure hospitals, police and fire stations, warming centers and other critical community infrastructure and facilities stay online.

Even years before a storm hits, the time and money our people responsibly invest in building a more resilient grid prevent many potential outages before they start and shorten the duration of those that do. Our weather today is more extreme than ever and sometimes, even our best planning and execution cannot compete with the strength and unpredictability of Mother Nature. But more times than not, Entergy Texas employees have weathered some of the most difficult conditions to keep our customers ON when they need it most.

I am very proud of the men and women of our company who worked through a holiday weekend and stayed focused on their critical jobs during extremely wintry conditions. Many were braving freezing temperatures outside, while keeping our customers warm and safe during truly life-threatening weather. You may not hear about the tremendous effort our people undertake throughout the year to prepare for such storms, and that’s okay. Because in this case, no news isn’t just good news– it’s great news.

Leer la versión en español aquí.