Coronavirus – Entergy We power life. Thu, 14 Aug 2025 17:23:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 /wp-content/uploads/2024/06/cropped-FavIcon-32x32.png Coronavirus – Entergy 32 32 COVID-19 response accelerates relief for customers and communities /blog/covid-19-response-accelerates-relief-for-customers-communities Thu, 08 Jun 2023 23:09:00 +0000 /covid-19-response-accelerates-relief-for-customers-communities Months before COVID-19 reached the U.S., Entergy began taking steps to protect and prepare its workforce by activating the company’s pandemic response plan. By the time shutdowns began in March 2020, Entergy’s proactive approach kept employees and facilities safe while the company continued to serve customers. On a parallel track, low-income and charitable giving efforts kicked into high gear.

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Supply chain organization donates nearly $700,000 in sanitizing goods /blog/supply-chain-organization-donates-nearly-700-000-in-sanitizing-goods Mon, 12 Dec 2022 20:00:00 +0000 /supply-chain-organization-donates-nearly-700-000-in-sanitizing-goods Entergy’s supply chain organization this year donated more than 8,000 cases of hand and surface sanitizing liquid, spray and wipes, valued at $694,000. The supplies were distributed to six community partners in the greater New Orleans area and to the Feeding America Food Network, which serves affiliate food banks across the country. The supplies were originally purchased in 2019 and 2020 for use…

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Entergy Mississippi Storm Update – 8/29/21 @ 2:30 p.m. /stormcenter/entergy-mississippi-storm-update-8-29-21-230-p-m Thu, 02 Sep 2021 01:37:00 +0000 /42681454-2 As Hurricane Ida pushes into our service area, we are prepared for the significant threat of high winds and flash flooding. A prolonged period of high winds and heavy rain increases the potential for extended power outages. We expect the restoration effort to take several days and up to a week or more in our hardest hit areas. Entergy crew members are ready to respond as soon as it is safe to do…

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Entergy New Orleans Helps Support Healthy Communities /blog/entergy-new-orleans-helps-support-healthy-communities Tue, 17 Aug 2021 00:06:00 +0000 /entergy-new-orleans-helps-support-healthy-communities At Entergy New Orleans, we pride ourselves on our storm preparation and response. While COVID-19 is a different kind of storm, we must all be prepared and respond as this fast-developing public health issue evolves. Entergy New Orleans has joined the United Way of Southeast Louisiana, the GNO Foundation, and other funders in contributing $150,000 to support Mayor LaToya Cantrell and NOLA Public…

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The Heart of Customer Service: Not Missing a Beat During the Pandemic /blog/heart-customer-service-not-missing-beat-during-pandemic Mon, 07 Jun 2021 19:38:00 +0000 /heart-customer-service-not-missing-beat-during-pandemic The United States Post Office has a slogan about its commitment to customers. Adding a support system, empathy, and trusted counselors to the mix captures the commitment of the employees from Entergy New Orleans’ Customer Care Centers. COVID-19 presented extraordinary challenges for customers and businesses. In true public service fashion, the Care Centers took immediate steps to be able to…

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Federal Rent, Utility Bill Assistance Now Available to Qualifying Arkansans /news/federal-rent-utility-bill-assistance-now-available-qualifying-arkansans Fri, 21 May 2021 06:30:00 +0000 /blog-post/federal-rent-utility-bill-assistance-now-available-qualifying-arkansans/ Arkansans who are having trouble paying rent or utility bills due to COVID-19 can apply now for federal money to help cover costs incurred since April 2020, including Entergy Arkansas customers and others across the state. “Because of COVID-19, many of our customers are facing unexpected financial hardship – some due to illness, loss of jobs and other factors,” said Entergy Arkansas Vice…

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We are preparing to respond to severe weather predicted to strike our service territory tomorrow /stormcenter/we-are-preparing-respond-severe-weather-predicted-strike-our-service-territory-tomorrow Wed, 17 Mar 2021 04:39:00 +0000 /we-are-preparing-respond-severe-weather-predicted-strike-our-service-territory-tomorrow After a record-setting hurricane season and historic winter storms, we are preparing now to respond to possible power outages across our territory due to severe weather starting Wednesday. The severe weather could include tornadoes, hail, damaging winds, flash flooding and lightning. The forecast shows this weather system to enter our territory Wednesday afternoon and move eastward.

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Entergy Awards Nearly $19M in Charitable Contributions to Help Communities Thrive in 2020 /news/entergy-awards-nearly-19m-in-charitable-contributions-to-help-communities-thrive-in-2020 Thu, 04 Mar 2021 02:48:00 +0000 /blog-post/entergy-awards-nearly-19m-in-charitable-contributions-to-help-communities-thrive-in-2020/ NEW ORLEANS – ºÚÁϳԹÏÍø and the Entergy Charitable Foundation awarded $4 million in contributions to nonprofit organizations during the fourth quarter of 2020, bringing total shareholder-funded contributions for the year to $18.9 million. Entergy shareholders helped power stronger, healthier communities in 2020 through major initiatives including COVID-19 pandemic relief giving…

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Colder Weather Increases ºÚÁϳԹÏÍø Usage /news/colder-weather-increases-energy-usage Wed, 10 Feb 2021 04:38:00 +0000 /blog-post/colder-weather-increases-energy-usage/ THE WOODLANDS, Texas – While freezing temperatures are in the forecast for parts of southeast Texas, it doesn’t have to add a chill to customers’ bills. Instead of cranking up the thermostat when the temperatures drop, customers can take some free or low-cost steps to help save energy and money on their utility bill. We typically think about hot weather driving spikes in electric bills…

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Entergy Volunteers Provide Free Tax Preparation for Qualified Customers /blog/entergy-volunteers-provide-free-tax-preparation-for-qualified-customers Wed, 10 Feb 2021 00:38:00 +0000 /entergy-volunteers-provide-free-tax-preparation-for-qualified-customers At Entergy, We Power Life means working together to improve lives, create opportunities, strengthen communities and proactively find solutions to customers facing economic challenges. As part of this commitment to empower low-income customers, the company will once again help customers who qualify for the federal Earned Income Tax Credit claim the money they’ve earned.

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