LIHEAP – Entergy

Advocating for energy assistance on LIHEAP Action Day

Sue Henry — Thu, 13 Mar 2025 21:37:01 +0000

In partnership with the National ��ϳԹ�� and Utility Affordability Coalition, or NEAUC, Entergy joined industry partners, policymakers, and advocates in Washington, D.C., on March 3, for LIHEAP Action Day. Working alongside community action partners, we engaged lawmakers in discussions to continue and to increase funding for the Low-Income Home ��ϳԹ�� Assistance Program, or LIHEAP. This program helps vulnerable households maintain essential energy services, particularly during extreme weather conditions.

Highlighting customer impact

During LIHEAP Action Day, we conducted 25 meetings with congressional representatives and staff from Arkansas, Louisiana, Mississippi and Texas, highlighting the direct impact of LIHEAP funding on customers. Our community action partners provided customer testimonials underscoring the critical need for the program and its benefit to low-income households.

“Our commitment goes beyond advocacy. We are taking action to ensure our customers receive the support they need,” said Sandra Diggs-Miller, Entergy’s vice president of consumer and advocacy programs. “Our commitment is reflected not only in our presence on Capitol Hill, but also in our ongoing efforts to provide direct assistance to our customers who need it the most.”

Legislators expressed strong bipartisan support for the LIHEAP program and acknowledged its vital role in assisting low-income families. Many also recognized that current funding allocations do not fully meet the demand, leaving many households at risk.

Building on advocacy efforts

To build on the progress made during LIHEAP Day, we will continue to engage with policymakers regarding the program’s impact, while strengthening partnerships with advocacy groups and stakeholders to ensure a unified voice in future funding efforts.

Access to affordable energy is a critical issue for millions of households. Entergy is committed to working with federal and local leaders to support policies that provide reliable assistance to customers in need. By continuing to advocate for LIHEAP funding, Entergy reinforces our commitment to ensuring energy security for the most vulnerable communities.

LIHEAP application opens Jan. 6 for winter utilities bill assistance

Entergy Team — Tue, 07 Jan 2025 07:31:00 +0000

Most eligible Entergy Arkansas customers can apply online at GETLIHEAP.com

LITTLE ROCK, Ark. – Entergy Arkansas customers who need help paying their winter utility bills can apply now for up to $475 in assistance through the federal Low-Income Home ��ϳԹ�� Assistance Program, or LIHEAP. The program’s regular assistance application period runs Jan. 6 through the end of March, officials said, or until funds are expended while crisis assistance applications will be accepted through April 30.

LIHEAP is a critical, life-saving program that targets and serves the most vulnerable households, including older Americans, individuals with disabilities, and families with young children. Many rely on fixed monthly incomes, meaning that their pay does not increase when the cost of heating and cooling their homes increases. LIHEAP recipients make heartbreaking choices every day between food, medicine, or utilities.

LIHEAP is designed to lower the energy burden by paying benefits for home energy bills for low-income households, who pay a higher proportion of their income for home energy costs. The program is available during summer and winter, as heating and air units work harder and use more energy during extreme temperatures.

An online application is available for most Entergy Arkansas customers at , but applications can also be made in person at local community-based organizations.

“Customers can quickly and easily complete the LIHEAP application and upload the required documents from a computer, tablet or smart phone,” said Brandi Hinkle with Entergy Arkansas Corporate Social Responsibility. “We encourage family and friends to help those who might not be as tech-savvy to help expedite their applications when possible.”

�ճ�� manages the LIHEAP program for electricity, natural gas and water, but applications for assistance must be made through a community-based organization. Customers can find their local community action agency online at www.adeq.state.ar.us/, along with a complete list of eligibility and required documentation to complete the application.

Eligibility in Arkansas is determined by household size and income, which is 60% of state median income and 150% of Federal Poverty Level. For example, a single individual with a maximum monthly countable income of $2,054 and a family of four with $3,949 would both be eligible. Required documentation includes digital copies of a photo ID for the utility account holder, Social Security cards for all household members, proof of income, proof of residency and copies of the most recent utility bills. Once approved for LIHEAP funding, agencies make a pledge on a customer’s account for reconnection or to prevent disconnection.

About 45% of Entergy Arkansas customers are considered low-income households, meaning their total income is less than $40,000 annually. Data also shows that one in five Arkansans faces food insecurity, as well as an inability to pay for other necessities.

“Entergy Arkansas is always seeking ways to help our customers and the LIHEAP program is an excellent resource to help during financial difficulty,” Hinkle said. “The online application makes the process faster to ensure your power stays on or can be reconnected if necessary, which is especially important when temperatures are low.”

The most recent data from the National ��ϳԹ�� and Utility Affordability Coalition indicates that while more than 327,000 households were eligible for LIHEAP funds, only 66,407 received the funding because the $41M in funding was exhausted. In Arkansas, 75% of those who did receive LIHEAP assistance had at least one vulnerable member: an elderly person, disabled individual or a child younger than 6.

Each year, representatives from utility companies including Entergy Arkansas and local community action agencies come together as part of LIHEAP Action Days to advocate for those who are most in need and implore congress to adequately fund the program.

For additional ways to help with managing your Entergy Arkansas bill, such as Level Billing or Pick A Date, visit , where energy efficiency tips can also be found. A one-stop source for public benefits and other resources can also be found at our , which provides recommendations for help with housing, jobs, education, and legal assistance based on location and eligibility.

About Entergy Arkansas

Entergy Arkansas provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ��ϳԹ��, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

Bill management tools help Entergy Arkansas customers keep cool and save money this summer

Entergy Team — Thu, 15 Aug 2024 02:33:00 +0000

Resources help customers monitor energy use, manage bills and find financial assistance

Little Rock, Ark. – Extreme heat can increase electricity use and costs, and the past two summers have brought record-level temperatures and higher electricity usage by our customers. Entergy Arkansas is committed to helping our customers stay cool and save money this summer with a variety of bill management tools and customer assistance resources.

Entergy’s newly launched online connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways they can lower their electricity use and costs.

“In the face of extreme temperatures, we’re doing all we can to keep costs down for customers with some of the lowest electricity rates in the country,” said Ventrell Thompson, vice president of customer service for Entergy Arkansas. “We know our customers are seeing higher prices on their monthly purchases and expenses and we want to help where we can. Our customer bill toolkit can help them take control of their budget and save money this summer by monitoring their energy use, managing their bills and finding financial assistance.”

Besides the Bill Toolkit, another new offering by Entergy Arkansas is , which builds pathways out of poverty by helping connect customers to existing resources available to them in a one-stop shop. It goes beyond just utility assistance. Its technology leverages existing financial resources with opportunities for education, counseling, training and support.

Track your energy use

Bill management tools like empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

Manage your bills your way

Entergy Arkansas offers several flexible payment options so customers can choose when, where and how they receive their bills.

allows customers to pay their bills when it works best for them.
allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy Arkansas encourages customers who may need additional payment options to reach out. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app or .

Find financial assistance

For customers needing assistance to pay their bills, Entergy Arkansas is here to help. Throughout this summer, Entergy Arkansas is implementing a series of measures through its “Beat the Heat” program focused on helping our low-income customers and communities stay cool and pay their bills. The program provides bill payment assistance, fans and energy efficiency kits and support from local community partners to help hundreds of residential customers across the state.¬†

In addition, Entergy Arkansas partners with local and state organizations to connect qualifying customers with financial assistance including:

provides financial assistance for energy bills and other energy-related expenses.
The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.

For more ways to save energy and money, customers can visit .

About Entergy Arkansas

Entergy Arkansas, LLC provides electricity to approximately 730,000 customers in 63 counties. Entergy Arkansas is a subsidiary of ��ϳԹ��, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Arkansas, visit the and connect with @EntergyArk on social media.

Entergy Mississippi helps customers keep cool and save money this summer

Entergy Team — Wed, 14 Aug 2024 01:21:00 +0000

JACKSON, Miss. – Extreme heat can increase electricity use and costs, and the past two summers have brought record-level temperatures to our service area and high electricity usage by our customers. Entergy Mississippi is committed to helping our customers stay cool and save money this summer with bill management tools, customer assistance events and programs.

“In the face of extreme temperatures, we’re continuing to take steps to keep costs down for customers with some of the lowest electricity rates in the country,” said Robbie Kemp, vice president of customer service. “To help our customers take control of their budget and save money in extreme heat, we are connecting them with tools to monitor their energy use, manage their bills and find financial assistance.”

Track your energy usage

Bill management tools like empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity usage over time can help customers identify habits that contribute to higher usage and budget their monthly expenses. With their myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections and analyzer tools and more.

Manage your bills your way

Entergy Mississippi offers several flexible payment options so customers can choose when, where and how they receive their bills.

allows customers to pay their bills when it works best for them.
allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Entergy Mississippi encourages customers who may need additional payment options to reach out before a payment is due. To see if customers automatically qualify for deferred payment arrangements or payment extensions, they can visit our mobile app or .

Find financial assistance

For customers needing assistance to pay their bills, Entergy Mississippi is here to help. Throughout this summer, Entergy Mississippi is implementing a series of measures through its “Beat the Heat” program focused on helping our low-income customers and communities stay cool and pay their bills.

Most recently, the program assisted than 400 customers in Cleveland, Mississippi. Entergy volunteers partnered with local community advocate organization Boss Lady Economic Planning Development to distribute energy efficiency kits, box fans, cases of water, lawn chairs, and plastic swimming pools. Customers in Jackson received energy efficiency kits and box fans¬†at a drive-thru event held in partnership with New Horizon Church.

Customers received beat the heat resources and information at a customer engagement event held in Cleveland.

¬†

In addition, Entergy Mississippi partners with local and state organizations to connect qualifying customers with financial assistance including:

The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
provides financial assistance for energy bills and other energy-related expenses.

For more ways to save energy and money, customers can visit .

About Entergy Mississippi

Entergy Mississippi, LLC provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of ��ϳԹ��, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than , Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Mississippi, visit the and connect with @EntergyMS on social media.

More than 400 customers access tools and resources to beat the heat

Caron Blanton — Thu, 25 Jul 2024 04:15:00 +0000

More than 400 Entergy Mississippi customers from the Cleveland and Greenville areas got out of the heat to learn how to beat the heat at the Bolivar County Expo Center in Cleveland earlier this month. Entergy partnered with local community advocate organization Boss Lady Economic Planning Development, led by Pam Chatman, to hold the half-day event. The customer engagement event showcased a variety of Entergy tools and programs that help customers manage energy usage and bills.

“Our objective was to create an opportunity for customers to learn about our programs and services as well as discuss any questions they may have about their bills or service,” said Ann Becker, senior manager of sustainability for Entergy. “We partnered with a local community organization led by Dr. Pam Chatman, who is really committed to the community, and she made sure the community was aware of this opportunity. The response was very positive.”

Customers learned about that will help them manage their energy usage while staying comfortable this summer. “We helped our customers with tips on managing their usage and their bills during the summer heat,” said Lindsey Peyton, customer service manager in Cleveland. “We also introduced our participants to our new . It is a one-stop online resource for financial assistance and energy efficiency tips.”

The event also gave customers the opportunity to learn more about a variety of other services and programs Entergy offers. Qualifying customers were connected to available financial assistance, including Entergy’s for low-income older adults and customers with disabilities.

Customers learned about adding to their homes and businesses. Those who qualified were also able to enroll in our Kids to College matching savings account program on site.

“I think what I liked best was Entergy encouraging me how best to secure my home for energy,” said Jimmy Ware, an Entergy customer from Boyle. “I love to see Pam Chatman out here blessing the community and the community coming together. It was a good community event. We signed up for information on how to have better lighting around our home, so that was good information.”

Participants were treated to demonstrations of the protective equipment Entergy’s lineworkers wear and use to stay safe while doing their jobs. The protective equipment included rubber sleeves, rubber gloves, insulated protective equipment, fire retardant clothing, line hoses, blankets, insulator hoods, hard hats, safety glasses and more.

“They let me try on some of their equipment,” said Mary Johnson, an Entergy customer from Cleveland. “I got the chance to go outside and cut some wires like they use and I did it! It’s been helpful and a good learning experience.”

Electrical safety principles were also highlighted by the Arcs and Sparks demonstration, which educates customers on staying safe around power lines and the importance of keeping limbs, ladders, balloons and other items from coming into contact with the lines.

“I live here. This is my community and these are my customers—customers I see every day at the grocery store and the gas station,” said Lacey Little, line supervisor, Cleveland. “This event gave us the opportunity to explain exactly what we do. It was a good feeling.”

Entergy also partnered with North Mississippi Rural Legal Services to offer free legal guidance on a variety of topics, including .

Entergy and Boss Lady Economic Planning Development have worked together on several energy efficiency kit giveaways and activities to help Deltans over the past several years.

“It’s getting hot; bills are rising, so people had questions on what they can do,” said Chatman. “I have had a partnership with Entergy for so many years. It helps me to serve people and meet them where they are, so I’m just grateful to Entergy for choosing me to be one of their partners.”

In addition to gaining information, accessing resources, signing up for programs and having their questions answered, participants were given several items that will help them stay cool and reduce their bills this summer. ��ϳԹ�� efficiency kits, box fans, cases of water, lawn chairs, and plastic swimming pools that children love to play in during the summer were given away.

Entergy Arkansas hosts customer assistance event

Entergy Team — Tue, 16 Jul 2024 01:55:00 +0000

In-person help with bill management available this Thursday

LITTLE ROCK, Ark. – As hot summer temperatures return throughout the state, Entergy Arkansas is taking action to help customers save money and manage their utility bills.

Entergy Arkansas is committed to helping our customers manage their usage and bills through a toolkit of savings offerings and programs.

For our customers in the Little Rock area, we will be hosting an in-person event on July 18, in partnership with local community advocate organization . The event will be 10 a.m. – 1 p.m. at 3701 Springer Boulevard in Little Rock. Entergy Arkansas employees will be on hand to answer customer questions about their accounts and a variety of other services.

Participants will learn about that help customers save money while staying comfortable.
Qualifying customers will be connected to available financial assistance, including the federal and Entergy’s The Power to Care Program for low-income older adults and customers with disabilities.
Participants will be introduced to that empowers customers with resources and available assistance options through a one-stop online shop at .
Limited quantities of free box fans and energy efficiency kits will be available, along with other giveaways.

The event will also give customers the opportunity to engage with Entergy Arkansas on a variety of other services and programs, too.

Qualifying customers can enroll in our Kids to College matching savings account program.
Representatives from the will be on hand to help eligible customers complete applications for
Electrical safety principles will be demonstrated through our Arcs and Sparks presentations and personal protective equipment exhibits.
Information on adding security lighting to your home or business will be shared.
Free legal guidance on a variety of topics will be accessible through .

The past two summers have brought some of the hottest weather on record – reaching three-digit temperatures across our service area and leading to record-level electricity usage by our customers.

Since cooling costs can make up more than 55% of an average customer’s electric bill, Entergy Arkansas want to help customers save money with tools that can help.

Customers who cannot attend the Watershed event can explore Entergy Arkansas’ for ways to manage their energy usage and take more control of their electric bills. From Entergy Solutions programs to customized bill payment options, the toolkit can lead to bill savings for customers.

About Entergy Arkansas

Entergy Arkansas bill assistance now available through LIHEAP

Entergy Team — Thu, 11 Jul 2024 02:28:00 +0000

Eligible customers may apply online starting this week

LITTLE ROCK, Ark. – Entergy Arkansas customers who need help paying their summer energy bills can apply now for up to $475 through the on a first come, first served basis. The program’s application period opens July 8 and runs through Sept. 30 or until funds are expended.

LIHEAP is funded through several federal programs and helps keep families safe and healthy through initiatives that assist with energy costs and lower the energy cost burden for low-income customers, who pay a higher proportion of household income for home energy costs.

The Arkansas Department of ��ϳԹ�� & Environment manages the program in the state, but applications for assistance must be made through a local community-based organization. Eligibility is determined by household size and income. For example, a single individual with a maximum monthly countable income of $1,859 and a family of four with $3,574 would both be eligible. The program is offered in all 75 counties in the state through community-based organizations, which can be found online at , along with a complete list of eligibility and required documentation to complete the application.

Bill assistance is available for all utilities, with an online application available for many Entergy Arkansas customers at , based on which community action agency serves them. Applications can also be made in person at local community-based organizations.

Once approved for LIHEAP funding, Entergy Arkansas allows agencies the opportunity to “pledge” on an account to prevent disconnection. LIHEAP funds can also be used to reconnect a customer account.

As summer temperatures heat up, Entergy Arkansas is committed to helping our customers manage their usage and bills through a variety of tools and programs. empowers customers with resources and available assistance options through a one-stop online shop at .

For our customers in the Little Rock area, we will be hosting an in-person event on July 18, in partnership with local community advocate organization The event will be 10 a.m. – 1 p.m. at 3701 Springer Boulevard in Little Rock. Entergy Arkansas employees will be on hand to answer customer questions about their accounts and provide a variety of services, including bill management programs, Kids to College child savings plan enrollment, legal aid and energy efficiency information.

About Entergy Arkansas

Entergy Mississippi hosts customer engagement event

Entergy Team — Wed, 26 Jun 2024 06:22:00 +0000

In-person help with bill management available next week

JACKSON, Miss. – As summer temperatures continue to rise, Entergy Mississippi is taking action to help customers save money and manage their high utility bills.

The past two summers have brought some of the hottest weather on record – reaching three-digit temperatures across our service area and leading to record-level electricity usage by our customers. Entergy Mississippi is committed to helping our customers manage their usage and bills through a variety of tools and programs.

For our customers in the Cleveland and Greenville, Mississippi areas, we are hosting an in-person event on July 2, in partnership with local community advocate organization Boss Lady Economic Development. The event will be 9 a.m. – 1 p.m. at the Bolivar County Expo Center located at 601 First Street, Cleveland, Mississippi.

Participants will learn about that help customers conserve electricity while staying comfortable.
Qualifying customers will be connected to available financial assistance, including Entergy’s The Power to Care Program for low-income older adults and customers with disabilities.
Participants will be introduced to that empowers customers with resources and available assistance options through a one-stop online shop at .
Limited quantities of free box fans and energy efficiency kits will be available, along with other giveaways.

The event will also give customers the opportunity to learn more from Entergy Mississippi on a variety of other services and programs, too.

Entergy is partnering with North Mississippi Rural Legal Services to offer free legal guidance on a variety of topics, including FEMA appeals for tornado survivors.
Qualifying customers can enroll in our Kids to College matching savings account program.
Electrical safety principles will be demonstrated through our Arcs and Sparks presentations and personal protective equipment exhibits.
Information on adding security lighting to your home or business will be shared.

For more information on Entergy’s Community Engagement Pop-Up event, contact abecker@entergy.com.

About Entergy Mississippi

Entergy Mississippi commits $425K in bill assistance

Entergy Team — Wed, 05 Jun 2024 01:16:00 +0000

The Power to Care program helps older adults and customers with disabilities

JACKSON, Miss. – Entergy Mississippi has committed $425,654 to provide bill assistance and income-based programs to older adults and customers with disabilities. The power company announced the contribution at a recent Mississippi Braves game. The bill assistance, which includes contributions from employees, customers and shareholders, is distributed through Entergy’s The Power to Care program, with the help of The Salvation Army.

While Mississippians know to expect a hot summer, the scorching temperatures can be especially dangerous for older adults and individuals with disabilities. Having power for air conditioning and fans is a necessity, just like food and medicine.

“Extreme heat increases electricity use, causing power bills to rise and creating further strain on budgets,” said Valarie Mabry, public affairs analyst. Mabry helps to coordinate the program for Entergy Mississippi. “However, relief is available, even when there is no reprieve from the weather. We are proud that our employees, customers and shareholders join together to provide assistance for those who need it most through The Power to Care program.”

Entergy Mississippi customers can help their neighbors in need by donating to the program and adding a monthly gift to their bill. To learn more about how to make a one-time gift donation by credit card or check, visit www.entergy.com/care.

All donations go directly to helping our customers make payments on their Entergy bill and are not used for fundraising or administrative purposes. When customers give, Entergy shareholders match the gift, up to $500,000, doubling the impact of the contribution. Donations to Entergy’s The Power to Care program are tax deductible to the fullest extent allowed by law. A summary of donations to The Power to Care program are included in the January bill for tax reporting purposes.

Customers having difficulty paying their bill may also qualify for . LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds.

Entergy Mississippi also helps customers manage their energy usage and save money by offering energy efficient upgrades through the Entergy Solutions Marketplace at , and providing these quick and easy energy efficiency tips:

Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
Setting the thermostat to the highest comfortable temperature.The smaller the difference between the inside and outside temperatures, the lower your energy usage and bill will be.
Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage. ¬†
Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.
Use the myAdvisor tool on . The usage and cost tool can compare usage history by month, day and hour.

Learn more about The Power to Care and other ways we support our customers and communities at www.entergy.com/communities.

About Entergy Mississippi

Entergy advocates for vulnerable customers during LIHEAP Action Day on Capitol Hill

Cristina del Canto — Wed, 21 Feb 2024 00:00:00 +0000

This month, 20 representatives from Entergy, alongside our invaluable community partners and customers, joined advocates in Washington, D.C. to participate in LIHEAP Action Day. This national event, organized by the National ��ϳԹ�� and Utility Affordability Coalition, serves as a platform to engage and educate policymakers about the critical importance of the federal Low Income Home ��ϳԹ�� Assistance Program, or LIHEAP.

Throughout the day, our team engaged in meaningful discussions on Capitol Hill with key policymakers who represent our service areas of Arkansas, Louisiana, Mississippi and Texas. Notably, our representatives had the honor of meeting with influential members of Congress, including Senator John Boozman of Arkansas, Congressman Bennie Thompson of Mississippi and Congressman Randy Weber of Texas. In total, Entergy visited 24 congressional offices, conveying the profound impact that LIHEAP funds have on our vulnerable customers and communities.

“LIHEAP funding is a lifeline and beacon of hope for our vulnerable customers and communities,” said Patty Riddlebarger, Entergy vice president of corporate social responsibility. “It empowers individuals and families to stay warm, safe and connected, even in the harshest circumstances. Without adequate funding, families face the impossible choice between keeping their power on and putting food on the table. Now, more than ever, securing LIHEAP funding is critical to helping our neighbors in need during times of changing climate and economic uncertainties.”

Adding an invaluable perspective to these discussions, Entergy’s LIHEAP customers also played a vital role in these discussions. They shared their personal experiences and stories with members of Congress, highlighting the crucial role that LIHEAP plays in their lives and the lives of their families. Their voices helped shine a spotlight on the pressing need for sustained and critical funding.

With a commitment to powering life for our neighbors in need, our representatives, community partners and LIHEAP customers united to spread awareness about the importance of sustaining LIHEAP. Together, we strive to ensure that vulnerable individuals and families have access to vital energy assistance programs that can make a tangible difference in their lives.

Beyond LIHEAP Action Day, Entergy hosts multiple outreach events throughout the year in close collaboration with our community partners. These events serve as platforms to increase awareness and provide valuable support to individuals navigating the LIHEAP application process. To learn more about LIHEAP and other energy assistance programs, visit entergy.com/billhelp.