TX Community – Entergy We power life. Fri, 27 Jun 2025 02:44:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 /wp-content/uploads/2024/06/cropped-FavIcon-32x32.png TX Community – Entergy 32 32 Entergy Texas marks 25 years of fan donations to help customers beat the heat /news/entergy-texas-marks-25-years-of-fan-donations-to-help-customers-beat-the-heat Thu, 05 Jun 2025 19:53:20 +0000 /?p=17968 THE WOODLANDS, Texas – As rising heat levels and costs of living continue to impact Southeast Texas communities, Entergy Texas marks the 25th anniversary of its annual fan distribution program to help vulnerable customers stay safe and cool. This year, the company partnered with 38 agencies to donate 2,000 boxed fans to 11 cities across Southeast Texas, bringing the total number of fans donated to more than 31,000 since the program started in 2000. For families without access to reliable air conditioning, box fans can be a cost-effective way to reduce indoor heat stress, particularly for seniors, children and those with medical conditions.

“This program started as a simple gesture to help families during the summer, and 25 years later, it’s become a vital part of how we serve our communities,” said Stuart Barrett, vice president of customer service for Entergy Texas. “With extreme heat events becoming more common and in recognition of the economic challenges our communities are facing, our annual fan giveaway campaign helps bridge the gap between comfort, safety and affordability.”

Entergy Texas is implementing a series of additional measures to help customers and communities stay cool and pay their bills throughout the summer. In May, teams partnered with local contractors to offer A/C tune-ups and weatherization upgrades at no cost to customers during. Additionally, Entergy’s online ensures customers have quick access to energy efficiency, bill management and financial assistance resources.

“Whether it’s working to provide bill payment assistance, distributing fans or weatherizing homes, Entergy Texas is committed to helping our customers in need,” added Barrett.

about how Entergy Texas is helping customers beat the heat while keeping costs down.

About Entergy Texas
Entergy Texas, Inc. provides electricity to approximately 524,000 customers in 27 counties. Entergy Texas is a subsidiary of ϳԹ. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We’re also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more atand connect with@EntergyTXon social media.

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Entergy Texas volunteers pack 10,000 meals to fight hunger in Southeast Texas /blog/entergy-texas-volunteers-pack-10000-meals-to-fight-hunger-in-southeast-texas Mon, 19 May 2025 22:18:27 +0000 /?p=13498 At Entergy Texas, our commitment to the community goes beyond providing reliable power — we strive to make a meaningful impact in the lives of those we serve. That’s why our employees recently teamed up withԻ’s “Feed the Funnel” program to help fight food insecurity in Southeast Texas. Together, volunteers packed more than 10,000 meals for local families in need.

“Dozens of people came together for a crazy fun Feed the Funnel party where volunteers packed delicious and healthy meals that will reach neighbors in need through the Montgomery County Food Bank,” said Bret Raymond, CEO of The Pack Shack. “We are grateful for Entergy Texas and their steadfast commitment to #beneighborly in the local communities where they live and work.”

Food insecurity remains a serious issue across the country, with more than 47 million Americans, including one in five children, struggling to access enough food, according to the U.S. Department of Agriculture. By working alongside community partners, Entergy Texas is helping to address this critical need.

“We are incredibly grateful for Entergy Texas and their longstanding partnership with Montgomery County Food Bank,” said Kristine Marlow, president and CEO of The Montgomery County Food Bank. “Their unwavering support not only strengthens our mission to unite the community to fight hunger but also reflects our shared commitment to creating healthier communities. The Feed the Funnel food packing party is a wonderful example of how collaboration can directly impact lives, as the rice and beans packaged during this event will help provide nutritious meals to families facing hunger in our community.”

With more than a century of service in the region, Entergy Texas remains committed to giving back through volunteerism, advocacy, financial support and partnerships that strengthen local communities. Through efforts like the Feed the Funnel event, our employees are helping to build a brighter, more sustainable future for everyone.

To learn more about how Entergy Texas supports the community, visitentergy.com/communities.

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Entergy Texas offers free tax assistance for customers /news/entergy-texas-offers-free-tax-assistance-for-customers Thu, 13 Mar 2025 04:34:00 +0000 /blog-post/entergy-texas-offers-free-tax-assistance-for-customers/ Super Tax Day events provide IRS-certified help for eligible filers

THE WOODLANDS, Texas – For more than 15 years, Entergy has provided free tax preparation for low-to-moderate income customers across its four-state region. This year is no different, as Entergy Texas is offering its customers free tax preparation and support at upcomingSuper Tax Day eventsthroughout Southeast Texas. Qualified customers can walk in and receive assistance from IRS-certified volunteers, ensuring a smooth and hassle-free income tax filing experience.

Entergy Texas customers will have access to essential information about tax credits and deductions they might qualify for, including the federal Earned Income Tax Credit, a key program that helps lift many Americans out of poverty. In 2024, Entergy helped low-income customers receive $55 million in federal tax returns across the company’s service area. This year, Entergy’s trained tax volunteers will continue to assist customers in determining their eligibility for this and other credits, helping to maximize their potential refunds.

“We recognize that tax season can be a difficult period for many of our customers, and we are committed to ensuring they have the resources and support necessary to navigate this process with ease,” said Stuart Barrett, vice president of customer service at Entergy Texas. “By providing these free services, we aim not only to assist our customers but also to give back to the communities we serve.”

The Super Tax Day events will take place at Volunteer Income Tax Assistance sites throughout the Entergy Texas service area, making it convenient for customers to take advantage of this free and valuable service. In addition to free tax assistance, participants will also receive information about theKids to College program, which offers a free child savings account funded by Entergy.

Entergy Texas Super Tax Day dates, time and locations are:

  • Friday, March 14 | 10 a.m. – 3 p.m.
    • R.F. Meador Library
    • 709 W. Montgomery St., Willis, TX 77378
  • Saturday, April 12 | 9 a.m. – 2 p.m.
    • United Way Montgomery County Center
    • 1600 Lake Front Circle, Spring, TX 77380

Customers unable to attend an event in their area can still receive free, in-person tax preparation services by scheduling an appointment at one of several Entergy-sponsored VITA sites through April 15 or by using the no-cost, online counseling services atentergy.com/freetaxhelp.

About Entergy Texas

Entergy Texas provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit theand connect with@EntergyTXon social media.

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Entergy Texas’ Power to Care Golf Charity Classic raises nearly $500,000 for vulnerable customers /news/entergy-texas-power-care-golf-charity-classic-raises-nearly-500-000-for-vulnerable-customers Fri, 22 Nov 2024 02:03:00 +0000 /blog-post/entergy-texas-power-care-golf-charity-classic-raises-nearly-500-000-for-vulnerable-customers/ Funds from the sold-out event set a new milestone, doubling last year’s total

THE WOODLANDS, Texas – Entergy Texas reached a new fundraising milestone for its customers during The Power to Care Golf Charity Classic, sponsored by Mitsubishi Power. The event brought together more than 200 participants and raised over $245,000—double last year’s total. With Entergy Texas matching customer donations dollar for dollar up to $500,000, this year’s efforts will deliver nearly half a million dollars in relief to seniors, individuals with disabilities, and other vulnerable neighbors facing financial hardship.

“For many families across Southeast Texas, The Power to Care program is more than financial support; it’s a lifeline during challenging times,” said Ryan Magee, public affairs manager at Entergy Texas. “Through the generosity of our sponsors, participants, and donors, we’re helping more than 1,500 households keep their lights on. That’s the power of coming together.”

Since its inception in 1983, The Power to Care program has provided more than $10.6 million in assistance, helping customers pay over 95,000 utility bills. Year after year, the program proves that even small contributions can make a big difference, offering financial relief and peace of mind to those in need.

Learn more about The Power to Care program or donate by visiting entergy.com/care.

About Entergy Texas

Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit the and connect with @EntergyTX on social media.

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Daylight saving time ends Sunday, Nov. 3 /blog/daylight-saving-time-ends-sunday-nov-3 Wed, 30 Oct 2024 23:32:00 +0000 /daylight-saving-time-ends-sunday-nov-3 The time to “fall back” is quickly approaching

As we dive deeper into fall, many of us are starting to enjoy the chilly mornings and may even look forward to an occasional pumpkin spice latte. As much as we enjoy seasonal changes, there is one hallmark of fall that sparks as much competition as the most storied football rivalries: the end of daylight saving time.

This year, daylight saving time will end on Sunday, Nov. 3 at 2 a.m., so before you go to bed on Saturday night, don’t forget to set your clocks back one hour.

While some may like the “fall back” part of the time changes because it provides an extra hour of sleep on that night, the changes can disturb circadian rhythms and sleep, so prepare time to adjust. Your natural tendencies as either a morning person or an evening person, as well as how much sleep you get on a regular basis, can impact how disruptive the time adjustment will be for you.

Even though we may not like changing our clocks twice a year, it provides a convenient reminder for a few items around your house and community.

  • Check your home safety list and review your
  • Have your furnace serviced by a certified technician to make sure it is operating safely and efficiently.
  • Change the batteries in your smoke alarms and carbon monoxide detectors. Every home should have a carbon monoxide detector to help detect the colorless and odorless gas that can cause serious illness or death.
  • Watch for children in your neighborhood. With fewer hours of daylight, it may be more difficult to see students going to and from the school bus in the mornings and evenings.

By taking these simple steps, you can make the transition to standard time smoother and safely prepare your home for the season ahead.

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Entergy Texas receives Boy Scouts of America Distinguished Citizen Award /news/entergy-texas-receives-boy-scouts-america-distinguished-citizen-award Thu, 19 Sep 2024 08:18:00 +0000 /blog-post/entergy-texas-receives-boy-scouts-america-distinguished-citizen-award/ Thecompany was recognized for outstanding leadership, philanthropy, and community service in Southeast Texas

BEAUMONT, Texas – The Boy Scouts of America Three Rivers Council has named Entergy Texas as the recipient of the 2024 Distinguished Citizen Award. The prestigious honor was presented during the 40th annual awards dinner at the Beaumont Civic Center, recognizing the company for its exceptional leadership, service, and commitment to the Southeast Texas community.

“The Distinguished Citizen Award is given to individuals or organizations that exemplify the values of the Boy Scouts, including integrity, dedication, and civic responsibility,” said Les Bentley, executive director of The Boy Scouts of America Three Rivers Council. “Entergy Texas sets a positive example by supporting and volunteering in communities throughout Southeast Texas.”

In 2023 alone, Entergy Texas awarded over $3.2 million in grants to more than 170 nonprofit partners and community organizations. Employees in Texas also dedicated more than 17,400 hours of volunteer service, further demonstrating the company’s commitment to creating a positive impact in the communities it serves.

“With roots in the region for close to 100 years, Entergy Texas is dedicated to building a brighter future for Southeast Texas beyond just providing electricity,” said Eliecer Viamontes, president and CEO of Entergy Texas. “Giving back to our communities through philanthropy, volunteerism, and advocacy is important to us, which is why we invest in initiatives that help create equity, support education and workforce development, and protect and preserve the environment.”

Learn more about how Entergy powers life for the communities it serves.

About Entergy Texas

Entergy Texas, Inc. provides electricity to approximately 512,000 customers in 27 counties. Entergy Texas is a subsidiary of ϳԹ, a Fortune 500 electric company. Entergy powers life for 3 million customers through its operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy Texas, visit the and connect with @EntergyTX on social media.

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Bill management tools and events help Entergy Texas customers keep cool and save money this summer /news/bill-management-tools-events-help-entergy-texas-customers-keep-cool-save-money-summer Thu, 15 Aug 2024 07:51:00 +0000 /blog-post/bill-management-tools-events-help-entergy-texas-customers-keep-cool-save-money-summer/ The company offers resources to help customers monitor energy use, manage bills and find financial assistance 

THE WOODLANDS, Texas – The past two summers have brought record-level temperatures to Southeast Texas, which led to and higher costs on monthly bills. Entergy Texas is committed to helping our customers stay cool and save money this summer with bill management tools and customer assistance events.

Entergy’s newly launched online is a one-stop shop that connects customers to bill management, energy efficiency and financial assistance resources. This new resource helps our customers explore simple ways to lower electricity use and costs.¬†

“With the heat index in Southeast Texas continuously reaching above 100 degrees this summer, we understand that many of our customers are using more power to stay cool, often for extended periods of time” said Stuart Barrett, vice president of customer service at Entergy Texas. “Since cooling and heating costs can account for more than 50% of an average customer’s monthly electric bill, we created our Bill Toolkit as a resource to make it easier for customers to effectively manage energy usage and offer assistance to those who need a little extra financial help.”

Track your energy use

Bill management tools like empower our customers to set electricity usage alerts and monitor how much energy they use each day. Tracking electricity use over time can help customers identify habits that contribute to higher use and budget their monthly expenses. With the myAdvisor dashboard, customers have access to usage and cost details, bill history, bill projections, analyzer tools and more.

Manage your bills your way

Entergy Texas offers several flexible payment options so customers can choose when, where and how they receive their bills.

  • allows customers to pay their bills when it works best for them.
  • allows customers to “level out” seasonal energy use fluctuations, making their bills more consistent every month.
  • billing allows customers to get their bills emailed as soon as they post and instant access to two years of billing history.
  • allows customers to avoid late fees, writing checks and paying for postage by having bills automatically deduct from their bank accounts.

Customers interested in deferred payment arrangements or payment extensions are encouraged to visit our mobile app or to see if they automatically qualify. For additional payment options, customers can call 1-800-ENTERGY (1-800-368-3749) and follow our automated response system billing and payment menu.

Customer assistance events

Entergy Texas recently hosted a series of measures through its annual Beat the Heat program, which focuses on helping low-income customers and communities stay cool and pay their bills. In June of this year, the company donated 2,000 box fans to 36 cities and agencies across Southeast Texas, an increase from the 1,300 box fans distributed in 2023. Additionally, the company organized energy efficiency neighborhood sweeps events that offered complimentary A/C tune-ups and energy efficiency upgrades to residents in the Port Arthur and Navasota areas of our service territory.

Find financial assistance

Entergy Texas partners with local and state organizations to connect qualifying customers with financial assistance including:

  • The Power to Care program provides emergency bill payment assistance to older adults and customers with disabilities.
  • makes it easy for customers to quickly and confidentially check their eligibility for federal, state and local financial assistance.
  • provides financial assistance for energy bills and other energy-related expenses.

For more ways to save energy and money, customers can visit .

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Manage your usage and stay cool this summer with Entergy’s new Bill Toolkit /news/manage-your-usage-stay-cool-summer-with-entergy-s-new-bill-toolkit Fri, 02 Aug 2024 08:53:00 +0000 /blog-post/manage-your-usage-stay-cool-summer-with-entergy-s-new-bill-toolkit/ The website is a one-stop shop to help customers manage energy usage and save money

THE WOODLANDS, Texas – Signs of summer are already here, and extreme heat persists in Texas. After experiencing record breaking heat indexes in 2023, Entergy Texas is providing tips on how to prepare your home for the high-heat and manage your bill this summer with our newly launched . The site helps customers manage energy usage and save money through energy efficiency and bill assistance programs. Examples of products and services offered through our program, available at little to no cost, include AC tune-ups, LED bulbs, smart thermostats, duct sealing and insulation.

Additionally, this program offers home assessments that yield energy efficiency recommendations. A Home Performance with ENERGY STAR assessment reduces the up-front cost of installing energy efficiency upgrades.

Customers also can save money with these quick and easy energy efficiency tips:

  • Change air filters. Air filters on some air conditioning units require monthly cleaning or replacing.
  • Set your thermostat to the highest comfortable temperature. The smaller the difference between the inside and outside temperatures, the lower your energy usage and bill will be.
  • Buy a programmable thermostat. A programmable thermostat can help manage costs, is controllable, and can help monitor usage.
  • Use fans to cool off. Ceiling fans, box fans and oscillating fans use very little electricity to circulate the air. Make sure ceiling fans are rotating in the right direction – counter-clockwise during summer – to push cooler air down into the room. Be sure to turn all fans off in unused rooms.
  • Close blinds, shades and curtains to keep the sun out and the cool air in. Also, close air conditioning vents in rooms that are not in use.
  • Seal cracks and holes around doors, windows and ductwork. Weather stripping and caulk will help keep the cold air in and the hot air out.
  • Use the myAdvisor tool on . The usage and cost tool can compare usage history by month, day and hour.

For customers needing help with their bill, Entergy Texas’ Bill Toolkit provides an overview of payment options, such as level billing, pick-a-date assistance programs, such as The Power to Care program. Entergy Texas partners with third party agencies that provide utility bill assistance for seniors, disabled individuals and programs that are income-based. You also may be eligible to receive federal payment assistance through the Comprehensive ϳԹ Assistance Program or .

For more information, visit for the tools and resources you need to understand your bill, reduce your usage or look for assistance programs and services available to you.

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Entergy Texas applies for federal grant funding to make Port Arthur electric system more resilient /news/entergy-texas-applies-for-federal-grant-funding-make-port-arthur-electric-system-more-resilient Fri, 26 Jul 2024 09:27:00 +0000 /blog-post/entergy-texas-applies-for-federal-grant-funding-make-port-arthur-electric-system-more-resilient/ $107.5 million in requested funding would help finance proposed resiliency investments resulting in less damage, lower restoration costs, fewer interruptions, and faster recovery times after major storms

PORT ARTHUR, Texas – Entergy Texas is seeking federal grants for the second year in a row to improve the resiliency of the power grid in Port Arthur, Texas. In April of this year, the company updated its application for the U.S. Department of ϳԹ’s Program and aims to secure funding for a $107.5 million infrastructure and electrical grid hardening project. If approved, the funds would help protect the power grid from extreme weather events, which have historically affected Port Arthur.

“The City of Port Arthur has endured numerous extreme weather events, including two of the most historic weather events in our country‚ÄïHurricane Harvey and Winter Storm Uri,” said Thurman Bartie, mayor of Port Arthur. “Since 2020, at least four major hurricanes have impacted our communities and caused widespread power outages. We’re thankful Entergy Texas continues to seek out cost-effective solutions to help strengthen the power grid and improve resiliency in our communities.”

The proposed project includes plans to strengthen 57 transmission structures, harden or underground at least 950 distribution structures, and pilot a self-healing microgrid solution to bridge short-term outages by interconnecting a utility-scale battery to an existing substation. These improvements are expected to benefit Port Arthur customers by reducing the duration of power outages following significant weather events by 257 million minutes and decrease future storm restoration costs by an estimated $74 million over the next 50 years. DOE is set to announce GRIP award winners this fall. Winning submissions will receive funding for half of the project’s cost, helping to maintain affordable rates for customers.

“We’re committed to balancing customer affordability with critical investments to strengthen our power grid, which is why we are fighting for every dollar of federal and state funding available to mitigate the impact on customer bills,” said Eliecer Viamontes, president and CEO of Entergy Texas. “Given that the Gulf Coast is home to world-class infrastructure, seven of the top 20 U.S. ports, and a growing industrial customer base, government investments in the resilience of Entergy Texas’ power grid would benefit the entire country.”

Entergy Texas applied for GRIP funding in 2023 for the same Port Arthur grid resiliency project but the application was not selected. The company’s 2024 application incorporates feedback from the DOE, and its employees continue to attend the agency’s energy justice-focused events to engage with community members, elected officials, utility board members, advocacy organizations, and local government officials.

Map of proposed Pear Ridge-Kolbs-Lakeview project site

The company intentionally selected the proposed Pear Ridge-Kolbs-Lakeview project site due to its potential to reduce the energy burden in a community where over 94% of residents are classified as “disadvantaged” according to federal guidelines. Further, this area includes the Bowers Civic Center, a major storm shelter during extreme weather events.

“Port Arthur is a central location for the U.S. petroleum industry, home to the largest oil refinery in North America and also multiple LNG export terminals,” explained Ron Burton, city manager for the City of Port Arthur. “The local workforce and resilient electric power are vital for these key industries, as any outages can have far-reaching impacts across the region.”

Entergy Texas has committed to delivering on the DOE’s Justice40 principles to ensure equitable access to affordable, clean energy. As part of the grid hardening project, the company has developed a community benefits plan and committed to establishing a Community Benefits Working Group comprised of core community partners to deliver benefits to the Port Arthur community, such as social services organizations providing financial services to low-income families, labor engagement, education, and job training programs.

In addition to pursing government grants, Entergy Texas is also seeking approval of Phase I of its comprehensive Texas Future Ready Resiliency Plan, which was filed in June of this year. Once approved by the Public Utility Commission of Texas, the plan will benefit customers by decreasing future storm restoration costs by approximately $129 million and reducing the duration of power outages following significant weather events like hurricanes by 4.5 billion minutes over the next 50 years.

about the Texas Future Ready Resiliency Plan.

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Hurricane Beryl: An open letter to our customers /stormcenter/hurricane-beryl-open-letter-our-customers Thu, 18 Jul 2024 23:05:00 +0000 /hurricane-beryl-open-letter-our-customers We sincerely appreciate your patience and understanding as our dedicated teams worked tirelessly to restore power to the areas affected by Hurricane Beryl. Our employees know firsthand the hardships for customers caused by power outages, especially during the summer, and I want to personally express my gratitude for your unwavering support as we strived to bring power back to over 252,000 affected customers.

The impact of Hurricane Beryl was severe, with heavy rain, peak wind gusts up to 97 miles per hour, and even a tornado hitting the Entergy Texas service area, resulting in widespread debris and damage to our electrical system – mainly driven by fallen trees and vegetation. Thanks to the efforts of more than 2,500 restoration workers, we were able to make repairs and restore power to nearly all impacted customers just one week after Hurricane Beryl’s landfall. This included repairing more than the distance between Conroe and Austin in downed power lines.

In addition to our restoration efforts, we also donated for storm relief and actively promoted cooling centers across our service area to further support our communities during this challenging time.

Our commitment is to provide safe, reliable, and affordable power to our communities, even amidst extreme weather events. With storms impacting the Gulf Coast region more frequently and with greater intensity, we are making even more strategic investments to strengthen the Southeast Texas power grid. In June of this year, we filed an application with the Public Utility Commission of Texas for approval of Phase I of our comprehensive Texas Future Ready Resiliency Plan. Once approved, the plan will benefit customers by decreasing future storm restoration costs by approximately $129 million and reducing the duration of power outages following significant weather events like hurricanes by 4.5 billion minutes over the next fifty years. You can find more details about our plans to improve your service .

Thank you again for your continued trust and support.

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