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Tag Archive for: TX Customer Service

Near record-breaking temps lead to increased energy use and high bills

This summer is proving to be one of the hottest ever recorded. Continuously high temperatures are leading us to use our cooling systems more often and at a stronger level to stay out of the heat.

Keep your cool as summer heats up

The hot and humid weather can drive up your energy use, but you – and your electric bill – can avoid the burn without sacrificing comfort.

Entergy Texas presenta una propuesta para garantizar un futuro brillante para el Sureste de Texas

La propuesta describe las inversiones que la compañía ha realizado y seguirá realizando para mejorar el servicio a los clientes y aumentar la confiabilidad y resistencia de la  red, manteniendo al mismo tiempo tarifas asequibles. 

Entergy Texas files proposal to ensure a bright future for Southeast Texas

The company filed a rate proposal with the Public Utility Commission of Texas to ensure it can provide reliable, affordable and sustainable electricity to customers now and in the future.

Entergy Texas est√° preparada para la temporada de huracanes

La compañía ofrece consejos de preparación y seguridad para ayudar a los clientes a estar preparados para las tormentas.nn

A Message from the CEO of Entergy Texas

nDear Valued Customer,

Make room at home for electrical safety

Electricity is a safe and reliable form of energy. However, it can be dangerous if not treated properly. The following is a checklist of items that you can use throughout your home to help protect your family.

Make Updates to Your Service Quickly on myEntergy

With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.

New myEntergy Portal Now Live for Customers

At Entergy, we’re always working toward delivering an exceptional customer service experience. Due to the COVID-19 pandemic, we understand that an exceptional online experience is more important now than ever before. That’s part of why we’ve launchedmyEntergy- your new energy portal.

UPDATE – Entergy Texas Extends Suspension of Disconnects for Nonpayment

Entergy Texas has extended the suspension of customer disconnections for nonpayment. Working with its regulators, the company previously announced that effective March 16 we were suspending service disconnections for 30 days. Since then, we’ve moved to suspended service disconnections until further notice as the situation evolves.

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