Entergy Louisiana Hurricanes Ida/Nicholas Update – 9/15/21
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Entries by Louisiana Team
Entergy Louisiana Hurricane Ida Update – 9/14/21
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Entergy Louisiana Hurricane Ida Update – 9/13/21
The latest track from the National Weather Service, shown below, forecasts a Texas landfall for Tropical Storm Nicholas as it moves erratically just offshore the northeastern coast of Mexico. As Nicholas tracks north across Texas, the tropical system is expected to bring heavy rains and wind across the central and northern portions of Louisiana as it makes an eastward turn mid-week. We will continue to monitor the projected path and stand prepared for any potential impact to our service territory. As we keep a close eye on Nicholas, we are also continuing to restore power to our customers affected by Ida. Despite the rain and thunderstorms that swept across the region yesterday, our crews have restored 800,000 of the 902,000 Louisiana customers who lost power. Safety remains our top priority throughout the restoration effort. With severe weather expected to move through our area this week, our crews will shelter in either their trucks or another safe site if lightning is within 10 miles of a work location. In addition, our teams cannot put their buckets in the air when winds are greater than 30 mph. Please know, once conditions improve, we will resume our work to restore power quickly and safely. We remain focused and committed to not stopping until the last light is on.
Entergy Louisiana Hurricane Ida Update – 9/12/21
Entergy’s Louisiana storm team continues to make progress restoring power across southeast Louisiana following Hurricane Ida. Two weeks after the storm struck the state, our workforce has restored nearly 90% of the 948,000 total customers who lost power.
Entergy Louisiana Hurricane Ida Update – 9/11/21
Customer Information Centers
Entergy Louisiana Hurricane Ida Update – 9/10/21 @ 11 a.m.
Customer Information Centers
Entergy Louisiana Hurricane Ida Update – 9/9/21 @ 8 a.m.
Customer Information Centers
Entergy Louisiana Hurricane Ida Update – 9/8/21 @ Noon
Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.
Entergy Louisiana Hurricane Ida Update – 9/7/21 @ 4 p.m.
Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.
Helping Customers Affected By Hurricane Ida
We understand that recovering from Hurricane Ida’s devastation raises questions and concerns about where to start. To help our customers during this difficult time, Entergy is suspending all disconnect notices, late fees and no customer will be disconnected for non-payment if affected by the storm.