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Tag Archive for: Hurricane Ida

Entergy’s Storm Team Makes Significant Progress Following Hurricane Ida

After 10 days of restoration work following Hurricane Ida’s path of destruction, Entergy New Orleans and Entergy Louisiana employees have restored power to 90% of customers in the greater New Orleans and Greater Baton Rouge areas. These areas include Ascension, Iberville, East and West Bank of Jefferson and Orleans parishes.

Crews Relocate Poles, Lines from Wetlands for Shorter, More Safe Restoration Process

Crews and contractors have traveled to the tip of eastern New Orleans to repair and rebuild our infrastructure in the Venetian Isles, Lake Catherine and Irish Bayou area after Ida’s winds damaged crossarms and knocked poles down into the marsh. Now, instead of replacing the remote facilities in the wetland, crews are building an accessible 81-pole power line spanning 2.1 miles on dry land.

Entergy New Orleans Hurricane Ida Update – 9/9/21 @ 11 a.m.

Entergy New Orleans has restored power to 98% of customers. We anticipate the remaining 4,000 customers who remain without power to have it restored by late evening Sept. 10 if they are able to receive it.

Entergy Louisiana Hurricane Ida Update – 9/9/21 @ 8 a.m.

Customer Information Centers

Entergy New Orleans Hurricane Ida Update – 9/8/21 @ 8 p.m.

Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.

Entergy Louisiana Hurricane Ida Update – 9/8/21 @ Noon

Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.

Hurricane Ida Daily News Conference – 9/8/21

On Day 10 of the restoration effort, service has been restored…

Entergy New Orleans Hurricane Ida Update – 9/8/21 @ 11 a.m.

Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.

Entergy New Orleans Hurricane Ida Update – 9/7/21 @ 6 p.m.

As of 6 p.m., we have restored nearly 155,000 customers. We anticipate the vast majority of customers in New Orleans Parish who can safely accept power will be restored by late evening Sept. 8. Customers in the hardest hit areas along Chef Menteur Highway east of Chef Pass are estimated to be restored by Sept. 29 if they are able to receive power.

Entergy Louisiana Hurricane Ida Update – 9/7/21 @ 4 p.m.

Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.