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Tag Archive for: Hurricane Ida

Helping Customers Affected By Hurricane Ida

We understand that recovering from Hurricane Ida’s devastation raises questions and concerns about where to start. To help our customers during this difficult time, Entergy is suspending all disconnect notices, late fees and no customer will be disconnected for non-payment if affected by the storm.

Outage Map Status Issues Following Hurricane Ida

Ida ravaged communities across southeast Louisiana, causing connectivity and other associated issues. As a result, we are experiencing technical difficulties that may lead to delays in power status availability through our outage reporting tools, including the View Outages map and other tools.

Entergy New Orleans Hurricane Ida Update – 9/7/21 @ Noon

As of noon today, we have restored nearly 150,000 customers, including all of hospitals, and a number of grocery stores, pharmacies, gas stations, hotels and restaurants. We also continue to restore residential neighborhoods.

Entergy Louisiana Hurricane Ida Update – 9/7/21 @ 11 a.m.

Due to the magnitude of the damages caused by this storm affecting connectivity and other issues associated with it, we are experiencing technical difficulties that may lead to delays in power status available through our outage reporting tools. As we work to restore our systems, we ask that if you are aware of an inconsistency between the reported status and power availability at a location, please notify us by typing OUT to 36778 or go to MyEntergy or Mobile App and report your outage or dial 1-800-9OUTAGE or report your outage to the automated system or speak to a representative. We are working to resolve these issues as quickly as possible.

Hurricane Ida Daily News Conference – 9/7/21

After nine days of restoration, power has been restored to more…

Entergy Restores 50% of Louisiana Customers Following Ida

Teams continue to make significant progress across southeast Louisiana

Team of 26,000 Labors on Labor Day to Get More Louisiana Lights On

Just eight days after being struck by one of the most destructive hurricanes to ever hit the United States, more than half of the 902,000 total customers who lost power have been restored. As of 4 p.m. today 465,000, had been restored.

Entergy System Hurricane Ida Update – 9/6/21 @ 7 p.m.

Just eight days after being struck by one of the most destructive hurricanes to ever hit the United States, more than half of the 948,000 total customers who lost power have been restored. As of 4 p.m. today, 54%, or 511,000, had been restored.

Hurricane Ida Daily News Conference – 9/6/21

Eight days after being struck by one of the most destructive…

Entergy System Hurricane Ida Update – 9/6/21 @ 10:30 a.m.

Just eight days after being struck by one of the most destructive hurricanes to ever hit the United States, more than half of the 948,000 total customers who lost power have been restored. As of 6 a.m. today, 54%, or 513,000, had been restored.